Saturday night and it's 50 minutes to get home, tail light goes out and is giving me a headache…read more Matthew and Christian were extremely helpful and got my problem resolved! I really appreciate when employees these days actually give a fuck about their work. These two gentlemen went above and beyond to help me. Thank you so much!

I'm giving 5 stars to LIZ ! Omg she was so kind and thoughtful she checked my oil and also changed…read moremy key fob . Everything I couldn't do . But she did everything with grace . A true girl boss . For that excellent customer service that's why I'm writing this review . Great Job

Phil is knowledgeable, conscientious, great to work with, and effective! His creativity, patience…read moreand hard work resulted in a $55 savings! ...on a battery guaranteed by AAA!! I have worked with others, and they are the same kind of people!

The 3 stars is only based on interactions I've had with one of their employees who was really rude…read moreRaul. I'm not sure what is wrong with him but he has an attitude and I used to love coming here other employees are cool helpful and knowledgeable but this guys is just a bad seed. I just want to buy parts not sure why it's so difficult to help and be kind when you work with customers. I feel bad for young people like this who just seem to be broken. I'm sorry but I am going to go elsewhere for now I'm a creature of habit so going there is easy as I've been going there for a long time.

Service manager Oscar was amazing with great help and customer service. He was understanding and…read morepatient! Thanks a million Oscar you are a superstar!

All staff were super friendly and the service for an oil change was quick and easy. Definitely a…read morestaple company and service. Will be back!

CAL FREAKING CONNER if you are going to buy a car this is the guy you need to go through, not a…read moresingle doubt in my mind. This was the easiest and by far the best car buying experience I have ever had. Cal is a personality and will make you feel at ease while purchasing a vehicle, and he will do what he can to get you everything you want. Through out the entire experience I NEVER ONCE felt as if I was being manipulated into something I did not need. Cal made myself and even my girlfriend feel comfortable when I was not at the desk with them. Seriously make sure you book your appointment with Cal or else you'll regret it! TLDR; CAL CONNER is the best salesman there!!

I have been a loyal Toyota customer for nearly 10 years. I have purchased two vehicles through this…read moredealership and have consistently brought my vehicles here for service and maintenance, which is why this experience has been especially disappointing. My biggest issue is how my credit application was handled. Before my credit was run, I was extremely clear with my salesperson, Frank, about how important it was to me to limit hard inquiries. I specifically asked that my credit only be submitted to Toyota, and I was reassured that it would be. While sitting in the dealership, I began receiving notifications of additional credit inquiries. I later spoke with a manager, John, who explained that Toyota apparently declined my application, after which it was sent to three additional financial institutions, and then Toyota ultimately took it back. This was never communicated to me. Had I been told Toyota declined my application and that my credit would be submitted elsewhere, I could have made that decision for myself. I was completely willing to continue building my credit and come back when the time was right. Instead, I feel like I was stripped of the ability to make my own informed decision about my credit and financing. What makes this even more frustrating is that I specifically raised this concern the day of the purchase. I also followed up afterward. Yet when I spoke with management, I was essentially told there was nothing they could do and that perhaps something could have been done if they had known that day. I am not asking for something they cannot do. I am asking for accountability, an honest investigation, and a genuine effort toward a resolution. Instead, I have felt dismissed. Frank has also been unresponsive and unhelpful regarding the situation, which is incredibly disappointing because he was the person I trusted and specifically discussed my concerns with. The one person I want to recognize is Victor Torres. He went out of his way to connect me with management, made sure I was able to speak with someone, and showed genuine sympathy for what I was experiencing. He was the only person who made me feel heard and actually tried to help. I genuinely appreciate him. After nearly a decade of loyalty, two vehicle purchases, and years of servicing my vehicles here, I expected a much higher level of transparency and customer care. I am not looking for special treatment. I deserved the opportunity to make my own informed decision about my credit and financing, and I feel that opportunity was taken away from me. That is ultimately what has left me feeling so betrayed and disappointed.

I am writing this review to show my appreciation and gratitude to the Assistant Manager Steven. He…read morewas a really cool and straightforward guy which I truly appreciate. We unfortunately were unable to secure a deal, but I can tell this man is a genuine person and really tried his best to secure/work on a deal for me on a vehicle that I really would have loved to drive off with. I would encourage anyone who is looking for a New vehicle to stop by and pay Steven a visit. 10/10 Person.

Salesman Fred Ramirez was great, not pushy, very informative and truly helped us make the best…read moredecision and choice for our new vehicle. I will be recommending Fred to my family and friends.

I just wanted to express my gratitude to the manager Dennis and sales rep Beshoy. The customer…read moreservice I received from them was beyond my expectations. They had incredible patience with me and went the extra mile to make sure I left with the car I wanted. The process was smooth and straightforward. I would highly recommend Ontario Hyundai to anyone that is looking for a car, regardless of your situation they WILL work with you! Thank you again to Beshoy, Dennis and the rest of the Ontario Hyundai team!!

This is my third visit to Ontario Hyundai's Service Department. I have been greeted warmly by the…read morestaff. They are always ready to listen and respond. The quotes on how long service would take have been accurate and the service has been fast. The team calls me with updates to let me know how things are going and again the tone is always friendly, helpful, and professional. This is not my closest dealership. However, because the service is great, I will keep coming back. It's worth the extra drive to get fast, professional, and honest service.

I have been going to Valvoline since they bought out Oil Can Henry's…read more I have visited locations in Chino, Huntington Beach, Orange, Rancho Cucamonga, Upland, and Yorba Linda. This location in Ontario is by far the most courteous, professional location and although it is an 11 mile drive for me it is totally worth it. Last summer I was given Ice Cream to keep cool while waiting, how nice is that! This visit I was guided inside the bay close to the car in front being serviced so I wouldn't be sitting in the sun, very thoughtful. These are the kind of experiences that are non-existent these days, and the best part is that these are all young people which makes this even more impressive these days, I highly recommend that you chose this location for fast, prompt, and professional care for your car

I pulled into Valvoline thinking I was getting an oil change. Turns out my car was staging an…read moreintervention. The crew changed my synthetic oil, serviced the transmission, and then brought out my air filter like they were presenting evidence in a criminal trial. "Sir, have you seen this?" No, because apparently it had been busy filtering every dust particle in California since the invention of the freeway. Fair point. Air filter replaced. Then came the cabin filter. The technician showed it to me with the seriousness of a doctor reviewing an X-ray. "You're breathing through THIS." Listen, I've survived worse. The cabin filter and I have a long-standing relationship. We've been through seasons together. Road trips. Construction zones. Wildfires. I wasn't ready to end it. So I declined. The staff took it well, which I appreciated. No pressure, no guilt trip. Just professional service, good humor, and a transmission service that has my car shifting smoother than a politician changing opinions during election season. The synthetic oil is fresh, the new air filter has my engine breathing like it's doing yoga, and the cabin filter remains employed for at least another six months. Fast service, friendly people, and nobody judged me too hard for my questionable filter decisions. 10/10. Would absolutely return for another episode of "Things My Car Has Been Hiding From Me." Signed, Joel

Accessory House is such a great shop! They're incredibly knowledgeable, reliable and great…read morecustomer service! We've had lots of wheels, tires, suspension, bumpers, racks, automatic steps, and everything else we needed for our trucks and jeeps over the years since 2012!

I've been here twice now. Both times they got everything done quickly and reasonably. Can't ask for…read moremore.