This is the first wrecking yard that I've contacted where you're treated like you matter. I'm not…read morekidding, It was refreshing to deal with these folks. Helpful, and when I needed to call the Eugene branch, it was the same way....5 stars

DO NOT waste you time or money going to B&R. Two weeks ago I went there for a hood and a fender in…read morea very common color for my bmw. Nancy at the front desk showed me a picture of the car and I agreed it was the correct color and paid for the parts. She left out that they were coming from Corvallis Oregon. Fast forward a week later and I get a text saying the parts are ready. I drive out there first thing in the morning and the hood is still not there AND the fender is the complete wrong color. Nancy tells me she CANNOT guarantee the color and there would be a 20% restock fee. Luckily a guy with common sense behind the counter heard our conversation and told me there would be no restock and they would order the correct color fender and have it there with my hood in a few days. Last night I get a phone call saying my parts are ready for pickup. So this morning I get in my truck and drive 40 minutes to graham only to be told that the hood is in fact STILL not there. I demand a refund. Nancy tells me she is going to charge a 20% restock fee I tell her no the hell she isn't and that diesel is $7.00 a gallon and they have wasted enough of my time. She then asked if I used a credit card and when I answered yes she immediately told me to have a nice day. No receipt no nothing. It's insane to me they have such good reviews on google. A complete joke of a wrecking yard. I'm not sure how they are even a business with that kind of customer service.

Staff was very friendly and helpful. The short hair girl with glasses made it a great experience…read moreand super quick too. Will be going back to that same store for future projects!

This place has great employees that tried their hardest to fix the solution that was troubling my…read morecar. Jasmine was an extraordinary help and I really appreciate her for the hard work she put in to help me and my family out. She definitely deserves a raise if possible! The store has a friendly environment.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

None of the employees have any idea what they're doing. They don't even know how to look up parts…read more One guy tried to find what I needed and when he asked one of three older men standing around doing nothing they actually teased him for doing his job. Ridiculous. The most unhelpful people ever. Go across the street.

First, if you want to order a part online. Don't. At least I can't. I get to the "prove you are a…read morehuman not a bot" stage and hold the button down to prove this. Then do it again, and again, and again, and again never to let me get to the website. Sorry, but I'm done.

Big shoutout to Richie, Franklyn & Budd. I called in to see if they had any availability for a…read morebrake replacement. Headed on over (with 2 hrs until they closed) got right to it and did an amazing job! Richie, made me feel right at home. I'll definitely be coming back for all my servicing and repairs! 10/10 highly recommend!!

If you need tires or tire work done don't go to Pep Boys. I scheduled an appointment using there…read moreApp. That was a mistake. Pep Boys does not honor there commitment. They apparently over schedule and do not have the staff to do the work. I went down the street to Les Schwab, no appointment. They took me right in and completed my flat repair in about 30 minutes. And guess what they charged...NOTHING. Now who do you think I am going for tires. NOT UNRELIABLE PEP BOYS! Go to Les Schwab.

associate said that they what I was looking for. But right after I kept asking more questions about…read morewhat I was looking for. Right after they said, can you repeat the 1st question one more time? So I repeated it and said never mind we don't offer that. was lying because before him, i ask someone else and they said they did offer what I was looking for.

My visit to this location (16222 Meridian E Suite 103 ) was to purchase OW-20 Syntheic oil for my…read moreToyota. I arrived and found what I was looking for. As I gathered my purchase into my arms I made my way to the counter to pay. As she collected the items to enter into your purchase system, the clerk noted there was oil leaking from the one quart of oil. I was motified as I just had those quarts next to my clothing....I was wearing white as I was on my way to a Father's Day celebration. Upon looking down, I saw that oil all over my blouse and white tank top and capris. I was so upset and yet, your counter people did and said nothing. It wasn't until I said a few not so nice words that the clerk gave me a half-assed "yeah sorry about that"! I was so angry about that throw away apology. There was no attempt to offer me something to clean it off with nor any assistance with it whatsoever. I asked for a manager's card and as it turns out, the one person who said nothing about my incident, although fully aware and said nothing, was the manager. If I was only mad before, I was fully on boiling angry that she said and did nothing. As I walked out, she dared to yell out "have a nice day". REALLY???? I don't care what I had on. As a customer, I had the expectation to buy products that were ready to be handles and not leaking. I called their customer service line and filed a complaint. I would give a zero rating if I could because customer service should always be a priority. This was clearly not the case at this location. Will NEVER purchase from any of their stores again.

The staff there are really down to earth, friendly, funny & awesome! I absolutely love my tires!…read moreThere's nothing more satisfying than being able to easily crawl up onto the curb/sidewalk etc to get around someone who's stopped a car length from the car in front of them just barely blocking the turn lane you're trying to get into & they won't just pull forward a foot... In the end will I have paid a ridiculous amount for my tires once all is said & done? Absolutely, however, I desperately needed new tires & did not have anything close to the amount needed to get even a basic cheap set anywhere so it is what it is & I'm incredibly grateful for their payment plan option as it has kept me from losing my job & ultimately becoming homeless.

Rarely take time to make reviews, but I'm really happy with the service I got. Been coming here for…read morea while and not sure if I already have a review, but anyway I sent a message over the weekend through their website during after hours. And Courtney responded to my inquiry fairly fast even when they were closed, which most companies don't do. And then they listened to my request and found me a cost efficient tire and it came in overnight, they also assessed the issues I was experiencing and fixed it. All around 5 star service by Courtney, Allen, the other gentleman at the desk, and even their technician. Their technician took me into the shop to show me what's needed and was super professional and nice. Their office, waiting room, AND their shop was super clean. Another thing I want to mention, was while I was waiting for my car in the lobby (which wasn't long maybe 30 minutes)--the ladies and the people at the front desk were PASSIONATELY re-decorating the lobby/wait room. Putting a lot of thought and care to customer experience and presentation. Not sure if they're the owners, but says a lot about the company to me in my opinion. I wasn't asked to make this review, but I highly recommend trying these guys out, very helpful, easy, and valuable. They'll save you time, money, and stress.

Chris is by far the most friendly, honest, and skilled mechanic in the area. I was referred to him…read morethrough a friend and I have no need to take my car anywhere else. On our 2006 Subaru, was estimated a 1100.00 dollar repair and drove away paying under $600. Fantastic experience.

Very honest people car was making a noise on Sunday drive into Firestone being it was the only shop…read moreopen they came back at me all these things you need fixed the main thing was to replace both my front axles for 703 using autozone parts that cost 65 Firestone wanted 157 so I called up advanced auto and tire Chris looked at it and said your axles are fine all you need to replace it your right rear hub wheel bearing will be going to them soon