My battery died in the parking lot. I wish I had the name of the young man who assisted me, he was…read moreso very helpful and personable too! Had to go to a repair shop because of the type of battery it was, he arranged that for me. That was a homerun because I wasn't aware of a repair shop so close. They were also pretty terrific, so much so, I will go back there when I need further service on my vehicle. Stopped back at AutoZone to return the old battery, a different employee assisted and He also, was helpful and pleasant.

Stop by to the AutoZone to make a return the customers were very very rude in the 10 minutes I…read morestayed there to get my return done the manager was very efficient very polite and that his job very well, he did his best and stayed calm under the rude comments of customers Jose C. is a very good manager.

Les is the most honest man...and his worker, John is the best also !…read moreI have been going there for 15 years...will never switch. Les fixed my ac and it has been working great for 4 years now. Was told by a free check up for ac at a different auto shop that it needed $600 worth of work ...Les fixed it for $75 and told me it didn't need the other work. I love Les's auto shop. I figured if I was gonna pay someone $600 I would rather pay Les but he was so honest .

Les knows cars. They are local , awesome,…read moreReasonable Why take your car any where else ?

This is the kind of place your dad warned you about scamming you. Had my car for a week. Had to…read morehound them to get any update. Awful communication. They charged me $1,300. 20 mins after I pick it up, the same problem starts happening but worse. They take it in for another couple days. Claim they changed the spark plugs. Try to charge me another $300. I refuse seeing as they already charged me a ridiculous amount and it was for nothing. It is only a couple months later now. I am having engine issues again. Bring it somewhere else obviously and they tell me that no spark plugs were ever changed. They are definitely the originals. What the hell was I charged $1300 for?? Also I was out of a car for a week and a half. I have a job and a life. The woman that works the desk says she is the owner. Learn how to communicate with your customers, be honest with how long it is going to be and maybe try not lying about the work that was done. I'd love to hear from you and get some money back.

I recently starting going here for oil changes. The last time I went in, they did the oil change…read morebut told me when I was paying that I needed new front brakes and rotors. I did not schedule the job with them. I went elsewhere for a second opinion and guess what? I do not need that work done now. My pads and rotors are ok. I feel so disillusioned with this business. Dishonesty is alive and well, unfortunately. I will be going elsewhere from now on.

Yes I called buddy I had flat tire he said he had pick tire up was gone 4 hrs came back wrong tire…read moreand try get more money off me next thing I know he try use tool crack pipe came out I was in shock

Place was a joke! I attempted to make multiple appointments to address multiple small problems on a…read morevehicle i purchased from them a few months ago. I'm aware my 30 day grace period is over, but the owner and his son are very unprofessional when it comes to keeping appointments, or explaining what exactly is wrong with your vehicle.

Staff is amazing - great people and great service. Owner is super kind and thoughtful and whole…read moreteam really cares about their customers.

We had a nasty blowout on the Pike and needed a new tire pronto. We called and they could see us…read moreimmediately. We took the rim off the car, brought it in and twenty minutes later, we left with a new tire on it, for a very reasonable amount of money. On top of all that, the gentleman helping us was super friendly and accommodating. Grade A experience overall, highly recommended.

The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID…read more Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.

Love the great guys at Balicki's. They've helped our vehicles stay on the road many times with…read morequality used parts that they find and provide quickly and at a very reasonable cost. My father has worked with them for many years and has always had the highest compliments for them, and now I've gotten to know them, too. My jeep and I thank you!!!

Nate has been professional, prompt, informative and fixed my car for a reasonable price! No…read morewaiting for service - he is caring and above all - a great mechanic. I highly recommend this family business in Palmer for all your automotive needs. Thank you so much for everything.

My car door was broken from being slammed too hard. I took it to one place and they attempted to…read morefix it but unfortunately it was unsuccessful and when I called them to re-fix it I was given horrible customer service. I was given Nate's information and when I reached out he immediately fit me into his schedule. He was friendly, caring and had kept us updated and informed the entire time my car was there. He went out of his way to get me a new door at an affordable price and when it wasn't delivered when it was scheduled to be, he went above and beyond and drove to pick it up!! I will recommend D & M to everyone I know and will be a repeat customer for all my car needs!!!