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    O'Reilly Auto Parts

    3.7 (3 reviews)
    Open 7:30 am - 10:00 pm
    Updated 2 months ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (2 reviews)

    Have been in many time went over and above many times helped with plug gaps and finding hard to get…read moreparts

    Sleezeballs. I brought in my completely dead battery under warranty. I charged it all night…read more(outside of my car) and it won't hold a charge. It won't start my car, I had a mechanic say the battery is bad and yet Oreilly's says they won't honor the warranty. They hooked it up to their machine and said, "eh it's got 11.9v and the machine says it's fine." Okay, NEWS FLASH: under 12v is dead, and you need 12.6 to start a car!!!! So clearly not only do they not know basic engine mechanics, they're useless. When I said this was ridiculous, they all literally laughed at me and said, "sucks to be you dude, talk to my manager, not me." Their manager then threatened to hold my battery hostage for TWO DAYS and laughed at me when I said all I want to do is trade in my dead battery for a new one UNDER WARRANTY (which I had the receipt for). Absolutely awful customer experience. They spent an hour charging my battery, said it was fine, and once I got home, guess what? THE BATTERY IS STILL DEAD!!!! So not only do they not know basic mechanics, they failed to honor a warranty I paid for AND LIED about my battery!!! My car started fine with my wife's battery, but with this FAULTY ONE UNDER WARRANTY, no start. What an absolute joke. I'm never shopping here again and I'll make sure no one I know does either. I filed a formal complaint with their corporate office and apparently their district manager will be following up, but avoid this place like the plague. I'll be sure to post this on every review site I find.

    O'Reilly Auto Parts - autopartssupplies - Updated June 2026

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