5 stars for O'Reilly Auto Parts. Every time I come in, the staff is helpful, knowledgeable, and…read moreactually takes the time to make sure you leave with the right part instead of guessing. They're quick to look things up, match parts correctly, and give solid advice without trying to upsell you. The store is easy to navigate, well stocked, and the checkout is fast. If you need anything automotive, this is the kind of place that makes the whole process simple.

These people are the kindest and nicest people!…read more I am disabled and it is very difficult for me to get in and out of the car, pull my walker out and walk into a store without a lot of pain. When I pulled in front of the store one of their clerks was standing with a customer with his trunk opened. Before I got out of the car I wanted to know if they could check my car because the engine light was on, so I waited until he was about to go back into the store before I interrupted him. I really just wanted to make sure they could do it because I had stopped at another place they said they didn't have the device, that someone stole it. Anyway, the young man went into the store and sent another very kind man out to check my car, then he went in and printed out the read out of the diagnostic. I was really struggling today and this was such a blessing for me not to have to get out my walker, maneuver it up the curb and go inside the store. Many thanks to your kind professional workforce.

Thank you Henry and Auto Zone for quickly and easily changing out my battery! Appreciate the…read morefriendly service and peace of mind keeping our cars running.

The employees here really make it work. They are super nice, informative and are willing to help…read moreyou without you having to ask them. Love the location and how nice and big the parking lot is. When I was visiting there were two employees outside helping two separate cars. One was showing a woman how to change a filter or something and another was checking battery health. Will definitely be visiting this location as a regular from here on out.

I came in to pick up an order for Doordash and I was trying to see where the name was that it only…read morehad numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.

my car has some issues with the starter spoke to Jesse the Manager at this location , was very…read morehelpful and knowledgeable! One stop shop OEM parts available.

Had to stop here and I'm so thankful that I did. Juan was eager to assist me. He walked out to my…read morecar with me, lifted my hood up and gave me a mini tutorial on what wasn't going wrong with my ride. I also asked, for a price quote for a thermostat and he had No problems with offering me that as well. Awesome customer service he displayed.

I came in this morning in a rush because I had to jump start my vehicle and wanted to see whether…read moreor not I needed a new battery. Connor was extremely helpful and professional. He identified that I had purchased the battery from O'Reilly and that it was still under warranty. He promptly replaced the battery and I was on my way. I really appreciate the efficiency in how he handled my situation, I was able to make it in to work with time to spare. Thanks!

Today, I was searching for a clamp that's missing from the top of my.radiator, so I dropped by this…read morestore and one their clerks followed to my car, opened the hood, looked at the top of the radiator, told me he didn't think they would have the bolt or fasteners at AutoZone and then told me to look at YouTube videos to identify the part and them said if of I can't find it, just use a paper clip. As God as my witness, this is a true story...you can't make something like this up. He didn't try to look up the part ask his manager or a coworkers opinion.I said to him " really dude?" don't you ever treat another customer like that, unbelievable! Would give me o star rating if that were possible. This is my neighborhood AutoZone, will never spend my money there again

Tracy was amazing! my car battery was shakey and I knew I needed a new battery and sure enough a…read moreweek before payday my car was having trouble starting. I knew I needed a new battery immediately. it's close to 8pm on a Friday night and I had important work driving to do tomorrow. anyways this location saved me! Tracy figured out which battery I needed and installed my new one. the nice lady at the register was so kind and patient as well. I am stoked they were open and able to literally save me! I appreciate this autozone so very much! and a huge thanks to Tracy!

I read the previous reviews with an open mind, one mentions a sign hanging on the door saying I'm…read moreout running errands. Well seeing is believing. I just now drove there to buy 4 replacements for my car and to my amazement & sure enough the sign was hanging in the door. I can't say that I will not be back and that I will never refer Ol Homer but my thing is I don't know when or if I'll get a chance to go back and will probably buy elsewhere because Ol Homer was "gone fishin"

I love this place. It's super crowded, and it almost feels like a junkyard, but everything is…read morewheel related. These guys know what you need. I assume the guy I talked to was Mr. Homer. Me: "I need a 15" 1992 Buick Skylark, 5 spoke" Mr. Homer: "We got it. How many do you need?" Me: "Just one." Homer walks off and in like 30 seconds comes back with the hubcap. It's used, but it's in really good shape. It coulda been the one that came off our Buick. Waaait a minute!! IT WAS....... just like the one we lost. Except nicer. So $20 lighter, I had a replacement hubcap for the old Skylark. They've got everything here (and it kinda looks like it!) and if they happen to be short whatever you want, they can get it for you, of course for a price. I think it's terrible that his parents named him Hubcap, but I think it worked out pretty good for his career. Or did his name predict his future? Dun dun DUN.....!!!!!

Cameron is the best. Truly knows his craft and loves what he does…read more Detailing is a labor of love and he's truly a kind hearted well versed guy.

Cam is the BEST! I am extremely picky when it comes to keeping my black Jaguar shiny and protected…read moreand this is the only place around that I have found that can do it right! It's been about a year since I have been there so I will be going in soon for a touch up!

I like the guys that work here. They all have character. I usually come to this location because…read morethe other locations don't have the parts I need and send me here because they do. I come here maybe once a week. I feel the store is cramped but it's no big deal. If I can get the part I need, it doesn't matter what the store looks like. The location itself isn't bad. The shopping center isn't normally too trafficky and the traffic on Ave K is usually pretty light.

I love coming to this Napa. The guys are all nice, they generally have what I need, and in fact now…read morecarry something specifically for my car. Also, it's an old school auto store, and it makes me feel a little like I'm going back in time whenever I walk through the door.

They are not helpful. They just like watching customer , don't greet . They are just rude and stare…read morelike zombies.

Great experience today, better than I even expected. I came here today while working on my…read moredaughters car to have a diagnostic run and get some advice. These guys were happy to help her and ran a diagnostics test and then gave some advice and sold me some parts. The most impressive thing took place at the register when I went to check out. I am a rewards member with them, and I had enough credit to pay for the items that I needed to get to repair my daughters car! My advice is that if you do some of your own repair on your vehicle's or even sometimes look for accessories, then you should be coming in here to shop. Also be sure to join the rewards program so that you get credit on a future purchases when you buy things.

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

This location is not as good as it once was. It is close to our house, so we've used it for all…read moretypes of batteries for years. But most recently, we got a bad bunch of 2032's, Batteries+ brand, and when we tried to return them, they said in their computer that we had not purchased anything from them in 18 months, which is not the case at all. The person we dealt with didn't care about customer satisfaction at all. We will probably try a different location, but not return to this one!