If they don't have it you don't need it. Sort of. I was referred to them years ago from a lamp…read morestore in Plano when they didn't have the light blub needed for end table. They had it and I went back again to get replacement blubs as needed. Latest need was interior light for kitchen appliance which mfg did not have. I called them and explained problem and they said text us photos of blub and we will check it out. A day or so later they called back with possible substitute but not the exact same blub. I passed on their suggestion as I want to get what the mfg uses. I appreciate the extra effort to serve a customer just not this time for a unique. I will keep them on the short list for the end table blubs.

Great place, longtime business. Really knowledgeable people, which is so rare. They seem to have…read moreeverything related to batteries.

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!

I walked in looking for a ipod battery. I was not greeted for a few minutes, then was told they…read moredon't have that type of battery. I will not come back if i need a battery for anything else

On January 10, 2024 I ordered 2 mobile wheelchair batteries from this store When I arrived on the…read more01/11/2024 to pickup my order I wasn't greeted for a few minutes than the person; who said he was the manager was rude and nasty to me. So, I asked him to cancel my order and he got upset, so I left the store and contacted their customer service line. The young lady I spoke with was unconcern with my problem, so I requested to speak to a supervisor. She told me no supervisor was available and she would have someone call me back within 24 hours. It's now 11/24/2024 and I haven't received my refund nor a call from anyone concerning my refund.

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

This location is not as good as it once was. It is close to our house, so we've used it for all…read moretypes of batteries for years. But most recently, we got a bad bunch of 2032's, Batteries+ brand, and when we tried to return them, they said in their computer that we had not purchased anything from them in 18 months, which is not the case at all. The person we dealt with didn't care about customer satisfaction at all. We will probably try a different location, but not return to this one!

Ordered online. Quick and safe shipping. I can't verify the battery specifications, but it's…read moreworking alright. Better deal than local big box hardware stores with free shipping.

Horrible service. Placed an order, and received an email from someone saying my address was invalid…read moreand wanted me to provide my address. Their email didn't include my name, the address they had, or even the order number. I had no way of validating this wasn't a phishing email. Besides, their own order confirmation page showed my address on a map, so I know it was valid. I replied generically asking for confirmation they weren't a phisher, and received a "sorry for the inconvenience" email followed by a "your order has been refunded". Not a company I would trust.

5 stars for O'Reilly Auto Parts. Every time I come in, the staff is helpful, knowledgeable, and…read moreactually takes the time to make sure you leave with the right part instead of guessing. They're quick to look things up, match parts correctly, and give solid advice without trying to upsell you. The store is easy to navigate, well stocked, and the checkout is fast. If you need anything automotive, this is the kind of place that makes the whole process simple.

These people are the kindest and nicest people!…read more I am disabled and it is very difficult for me to get in and out of the car, pull my walker out and walk into a store without a lot of pain. When I pulled in front of the store one of their clerks was standing with a customer with his trunk opened. Before I got out of the car I wanted to know if they could check my car because the engine light was on, so I waited until he was about to go back into the store before I interrupted him. I really just wanted to make sure they could do it because I had stopped at another place they said they didn't have the device, that someone stole it. Anyway, the young man went into the store and sent another very kind man out to check my car, then he went in and printed out the read out of the diagnostic. I was really struggling today and this was such a blessing for me not to have to get out my walker, maneuver it up the curb and go inside the store. Many thanks to your kind professional workforce.

Great marketing company, poor battery company. Bought 2 group 31 for my boat. Dealer said they…read morewould produce the same as the deka cores I turned in. They would not spin my Volvo d-6. I called and was told no return because they were already installed. Not a warranty issue but just a crappy battery. So with NO help from interstate I bought new deka 1000's. Turned the new interstates in as cores and now my engines spin and start. Oh and my FB on interstate has been blocked. Easier to block than address a issue when you are a marketing company and not a battery compan

Great company to work for and be part of their mission to deliver the most trustworthy source of…read morepower to the world !!!