Reese was very helpful and empathetic towards my circumstances. I needed to return an unused…read morebottle of Turtle Wax black car wax spray. I had worked with Autozone customer service online, because I didn't have the receipt. They were able to send the transaction ID, store ID, and transaction date to me. In turn, Reese was able to manually key in the transaction details. She was friendly, caring and helpful. It was an easy return.

Steven was so awesome and helpful and fast and found exactly what I needed for my car and he was so…read morekind and so sweet and I'm so grateful that people like him are in this world!

I've had my horse trailer in this shop twice for different issues one was electrical They promptly…read morediagnosed the problem and repaired it. My experience with all of the employees I dealt with was impressive, they are helpful, knowledgeable and the prices fair.

The guy that greeted me, treated me with impatience and borderline narcissism. First I asked for 12…read moreinterior lights and he tried to tell me I was in the wrong place. His coworker intervened and so he proceed to annoy me with pretension and impatience. Ego is the correct term. I'm tired of these people

If it were possible I would give them 0 stars as we waited 30+ min just for someone to come to the…read moredesk. After they started to talk to us we saw that they only had 1 other car in the shop and told us that it would be 2-3 hours just to patch our tire.

Horrible customer service! I was told the wait was 2 hrs to get my car in for an oil change, said…read moreno problem I have to shop. Here were are 3 1/2 hrs later and still not even in the shop with no heads up or anything to let me know it's running late. The employees are hardly ever around to get info from. It's is just a shit show.

I went to them to fix my truck and after spending $3500 dollars for a vehicle that still didn't…read morework. and when I called to ask the owner what he planned to do he told me to "kiss his ass" and hung up. I took my truck to my neighbor who is a mechanic and after he rebuilt the "brand new" carburetor, replaced my distributor cap, gave me a full tune up, and gave my truck a good once over bought from 4 Play my truck ran like a top.

So it took me about 3 years to finally be able to post about this place but I am finally getting to…read moreit!! That is how terrible this place is. I would give it a negative 5 if possible. My husband and I brought our truck here to get fixed. After this "company", A) had the vehicle for 3 months, B.) Changed EVERY part of the engine with something that had to be brand knew C.) got us for about $3,000 and D.) the last time we drove it off the premisis, it died 15 mintues later of the SAME PROLEM! Needless to say, we had it towed home and I gave this company a call. I told the manager that I would like a thank you for "donating" 3,000 dollars to his company and the man told me to, "suck his #$%*". He then hung up on me. I wonder how many other people they've swindled out of their money.... Please, for your sake, dont go there.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

My Kia Sportage broke down on I-70 while on a road trip with my family and I had it towed to…read moreAdvanced Automotive Repair. The car got to their shop around 4:30pm, and they took the time to diagnosis the problem that day even though it resulted them working past 5pm. Extremely kind service and very honest with their work. There was zero sales push. Instead I was presented with the problem and a few possible solutions. The experience with them made a miserable situation so much better. I don't often do online reviews, but I had to share such a positive experience with them. If they were closer to home, I would go to them for all my car servicing needs.

I just asked one simple question about getting a car looked at and the lady that picked up was rude…read moreand nasty towards me because I called an hour and half to close just to ask when they would be available next. Someone get that lady laid or something! Made sure to tell my friends this place is last resort. I hope that lady finds some peace and happiness!

Lovely service, help as soon as you enter, and the right parts. What a great…read moreteam!...................................................................................................................................................................................................................................................................................................................................................................................................that's all I had to say but yelp is particular

Great service , friendly, so quick! We had car trouble on our trip and they got us right in. Would…read moredefinitely do business here again. Thank you so much !

I have used Ken's a couple of times and they have been honest and professional. They do amazing…read morework and I could have not asked for any better service. I highly recommend them!

1 Star I've taken…read moretwo trucks here and both visits were extremely disappointing. The first time--a simple oil change and tire rotation--took 3-4 hours. The second visit for an oil change and new rear tires was no better. No updates unless I called. After three hours I'd be told "one more hour," but when I arrived an hour later the vehicle still wasn't done. I dealt with Randy Marquez, who repeatedly gave inaccurate estimates and never followed up with a call. I've wasted over seven hours total, and their timing has been off by at least three hours both times. Both visits were quiet in the shop, yet I saw children running around behind the counter and being held by employees while they were "helping" me--unprofessional and distracting. Poor communication, inaccurate scheduling, and a lack of professionalism--I won't be back and can't recommend this location.

Excellent service! Quick, friendly, no wait, and great!…read more My car battery had blue corrosion on the top near the + side. They cleaned it off, checked my battery and confirmed it was in good shape, then added a red sealant to reduce the chance of corrosion again! And best of all- they did all this for free! 10/10! Next time I need a battery this will be the place I go! Blue photo is from before the corrosion was removed. Red photo is from after the sealant was added.

I recently called Batteries Plus for a replacement of a six year old battery that wasn't starting…read more Was hoping to wait another week for Sam's club $20. discount on a Duracell. I asked if they had any promotions and the nice gentleman said 10% off a close comparison. A day later I arrived and spoke with two employees and the quote I previously got was now not the case! Lesson: take names down.