Arrived without an appointment and 3 minutes later heard "Alternator is good." Good news. Another 4…read moreminutes, "Battery is dead." I took that as good news also, because it really meant "problem solved." After 5 more minutes , the new battery was in. I am now a fan.

Austin is quick and very service friendly. This is the place to go for your battery needs. Highly…read morerecommend. Pricing was also fair

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

Excellent customer service! I went to buy a product to clean my gas and Cameron asked why I was…read morebuying it cone to find out he asked to test my sensors an it happen to be my pressure sensor only cost $6. Thanks Cameron for proving Excellent customer service.

worst autozone i've ever been to. save yourself and go to one across town if you can. my battery…read moredied and someone jumped me, so i went to this AutoZone because it was closest and AutoZone will test batteries and install new ones for free. the guy wouldn't do it because it was 20 minutes til close. and he kept telling me all the things it could be besides the battery. he obviously didn't know anything about cars and he was just being rude and creepy. he wouldn't even sell me a battery to install myself.

Great shop. I took my vehicle into them with air conditioning issues. They worked it over and did…read moretheir best. Air conditioner works better but I also was given a clear diagnosis as to potential future issues which I really appreciated. I asked if they worked on VW's because a lot of shops won't touch them. They fixed the issue on my VW quickly and at a lower cost than I was quoted by a competing foreign auto shop. I had a great experience with these awesome people.

Charged my son double what it should have been for an alignment and didn't even get it close.read more

A very honest business. I bought some parts from Cody over the phone and fully paid for them. A…read morelittle while later I found the same parts much closer to where I lived, so I asked if I could cancel the order. The answer was yes, they didn't make it a hassle, just did it without any questions. I appreciate it.

Sold us wrong parts. exchanged them for additional wrong parts and won't return our money. They…read moreblew us off. don't ever trust these guys. they are not reputable. Find somewhere you can go that is trustworthy and honest. in the long run you will treated fairly and without the drama. check out all the negative reviews

Dennis was very patient and knowledgeable on providing intel on my 1990 YJ which has been an…read moreinteresting project to troubleshoot on my own. I look forward to taking my Jeep back for upgrades in the near future.

I went to Red Desert to get a quote for a flat tow setup on my Jeep. Dennis was awesome! An…read moreaccurate cost, timely appointment and great workmanship by Bo and the crew! Bo called to tell me it was ready and waited for me to get there at closing. Then he stayed late and explained the whole hook up process and all the important features of the Blu Ox setup! This place and its people rock! I will be back and you should give them a chance to help you!

I have been using Red Rock Garage for years and have always had quick efficient service. My last…read moreservice was a rush job-Dennis got me in and out the same day. Price can get a little high, but service is top notch.

Dennis and his crew at RRG deserve a big well done for the work performed on our motor home. This…read moreis not a modern rig --it is a 1983 Revcon with an unique front wheel drive system. These guys jumped in and diagnosed and fixed our long standing fuel issues--we don't need starter fluid anymore! Also fixed the dash air, a broken rear brake drum, and charged our DOA cabin batteries. Great work at a reasonable price. We will definitely return, and you should too!

We encountered a hissing sound when we turned off the engine on our 22 Newmar Dutch Star with a…read moreFreightliner chassis. Hannah was friendly and was able to get us in right away. They identified two leaks, fixed them and helped minimize our downtime. Hannah kept us updated and helped us manage our expectations. This was very important when you are in an area you don't know.

I had an electrical issue. They were always very polite and helpful. When I spoke to the foreman I…read morewas always treated with respect. The work was professional.