Autozone Santa Barbara…read more I was having a bad day today because I have been having so much trouble finding the right parts for my truck. I went to so many auto parts stores in the area and for some reason I was not able to get the correct parts. Autozone was my last resort. I walked in and right away the assistant manager Michael A. greeted me. I explained to him my situation and he then offered to take a look at my truck. Right as he opened the hood of my truck he laughed and looked at me with a smile "sir this is a 454 big block chevy and not the 351 Windsor that's supposed to be in here". We walked inside and sure enough he got me all the right parts. He is now the reason I am always going back to auto zone and making it my first call. My friends and family now know where to go shop for their auto needs. Well knowledge and professional men like him is what all auto parts businesses need!!!!! Cheers bud!

Stopped by after seeing an item online for $61 and noticing it was sold locally at AutoZone. Spoke…read moreto the Claudio who said he was a manager. Asked for the item and it rang up as $105. I informed him it was sold from the original manufacturer's website for $61. He didn't even know if they price matched so he said I'd have to wait 15-20 minutes for a different manager who actually knew what he was doing. He appeared annoyed by my questions and rude. The whole time he kept saying how he's only been there for 3 months so he didn't know how to do very much. How is it that the manager on duty doesn't know answers to basic questions and how to do basic store functions? The whole time the staff kept saying if I had come at a different time when there were other managers I might've had better luck. Overall bad experience and could tell this store and staff doesn't care about the customer. Save yourself time and patience and go to O'Reilly's across the street instead!

This awesome motherfucker with dreads and a nose piercing helped me get the right coolant for my…read morecar. Super helpful super funny Lets hope its the right one and my car doesn't explode

Outstanding customer service and care . Manager E duardo ( sorry if incorrect ) name was amazing…read moreand so went above and beyond to help with my recent headlight replacement. Friendly, professional and good value. 10 out of 10.

To make it clear, I did not receive any service from this place. My oil change guys recommended…read moreOren's. My papa told me my uncle's car (simlar to mine) had issues with the EGR and I should get mine check to see if it needed an EGR cleaning. Oren's shop asked me some questions and informed me for the price and year of my car, they didn't recommend getting it cleaned yet. I appreciate the honesty and know if I need an honest car shop, this is a place to go.

TLDR: I gave Oren a bad review. Instead of responding like a normal person, he showed up at my…read morebusiness at 9pm the next night to try to intimidate me. I called the police and he left. He then emailed his customers (including me LOL) asking for good reviews after my negative review. See screenshots. He also just emailed me asking me to vote for him for the Independent's Best Of, which prompted this update. Creepy and pathetic behavior. Considering how comfortable he was showing up at my business over a Yelp review, I have to wonder whether he has confronted other negative reviewers. I'd take the sudden positive reviews with a grain of salt. Full update: Less than 24 hours after I posted my original review below, Oren stalked my Instagram and viewed my personal Instagram story (see screenshot) and showed up at my business around 9pm. He drove by, then parked down the street despite plenty of parking directly in front of the store. He paced outside several times, then yelled my name from the street. I came outside and, after his rant, called the police and Oren left. I have a police report and security-camera footage documenting the incident. He then sent an email blast asking people to give him good reviews online. I know because he sent the email to me too. See screenshots. He then sent another email saying he had "sent the wrong link" and again asked for reviews. Afterward, a number of 5-star reviews appeared. I even have a screenshot of a reviewer explicitly saying they were posting because Oren asked for a positive review. With the SB Independent's Best Of currently going on, I think this raises legitimate questions about the integrity of a system where a business asks its mailing list for positive reviews and votes while a negative reviewer is confronted in person. I will be sending the documentation to the SB Independent and Better Business Bureau. We're giving you a way out Oren, you can email us and we can setup a time to address and resolve this in a semi public forum, where there can be no dispute later about what was said. You have our email address since you've been emailing us asking for votes. Original review below The owner Oren and his coworker Erick are both sleaze balls. If I could give this place a negative star review I would. This event that I'm going to bring up is from around 2020 but I decided to write this review now because ironically at our thanksgiving dinner a friend of ours brought up what a horrid experience they had at Oren's and it prompted us to bring up ours. In short we had one of our classic mustangs at Oren's. Side note, Oren during the entire process referred to the car as my dad's "mid life crisis" in a condescending manner. I always laughed in my head because little did he know my dad has about 20 cars, 10 of which are classic mustangs, and I bring this up because we are well versed in classic mustangs and restorations etc. Anyway long story short Oren was doing an insurance job on one of the cars (it took over a year since he said his mechanic had to go to Mexico. While the car was there for the insurance job we asked Oren to fix a leak with the power steering. This was outside of the insurance claim and was paid for by us. Oren charged us approximately $700 to fix the leak, in doing so he changed the power steering pump to address the problem. The day we took the car home it was still leaking and we immediately called him to say it was leaking and not fixed. This was the start of a long drawn out case of Oren dodging taking our car back and actually fixing what we paid him to fix. He eventually said there was no one to actually fix it and he would not refund or remedy the situation. He took the $700 and ran essentially. We then contacted the better business bureau and the bureau of automotive repairs to report this. Eventually under the pressure of the BAR (bureau of automotive repairs) Oren's said they would take the car back but that they were booked out etc. Anyway, they never took the car back and the problem was never fixed and they made off with that money. Ironically at cars and coffee I've heard horror stories from others about their bad experiences at Oren's as well. I wish we had spoken to others prior to us ever going to Oren's because Oren and his staff are terrible and I would never recommend them to anyone. Hey Oren if you read this I challenge you to deny it What Oren could not do regarding the original repairs it was brought in for, another shop Mastercraft accomplished in a super professional and efficient manner and hardly billed the insurance company much either. I'd highly recommend them over Oren's any day

It seems after 11 years later, the experience has not changed (based on the only other review for…read morethis place). I had to go in because one of our family members needed a jump start and we needed to buy cables. So I walk in, and ask the guy if I can buy some jump start cables and brushed me off since he seemed like he was looking something up in his auto parts book. Pretty much did not help me at all, but started to roam the store since it was pretty small and found them at two price points $35 and $65. Opted for the $35 one. Rang it up and left Overpriced, and definitely zero service. Definitely would not recommend.

I went here once to pick up a replacement lightbulb for the interior of my car, and to scout out…read morethe place in general. I had just started teaching myself basic auto repair/maintenance, and wanted to know more about what products were available and how to do things. There was only one guy working the store, and he made me feel really uncomfortable. He wasn't overtly rude; he just gave off this kind of unsettling vibe. I also didn't like how he seemed kind of impatient. I like comparing the products available, and I don't like being rushed through purchases. He came over to ask me what I was looking for, went and got it from the shelves (without showing it to me) and then immediately went to the cash register to ring it up even though I had told him I wanted to look through the store first because I was a newbie who wanted to see what was available. I felt like he was getting impatient about it, so I just paid for the bulbs and then decided to browse through the store, because I really wanted to see what they had to offer. The guy kept staring at me as I walked around the store. It felt like he wanted me to get out since I had already made my purchase. I found that the prices weren't better than Kragen's, and decided to leave. The guy watched me walk out, then went out the store's back/side door so he could watch me get into my car. He just stood in the doorway, watching me. I was going to replace the bulb right after buying it to make sure he gave me the right size, but that guy was making me really nervous, so I just drove off. It wasn't an unreasonable purchasing experience, but I was really uncomfortable during the whole thing, so they get 2/5 stars ("Meh. I've experienced better."). I wouldn't go back to this Napa again unless I needed something only they carried. There's really no need to have to deal with that guy when Kragen's is just down the street. I highly recommend the Goleta Kragen's (lots of friendly, helpful people) over this Napa store.

Good customer service excellent prices Right downtown on…read moreHaley. Berto hooked me up and took care of me and my car

If I could give zero stars I would. Puzzles me why would anyone buy parts from this place. Customer…read moreservice is non existent. Very rude. Prices are off the roof. 2-3 times more expensive than other auto parts stores.

They say they're open at 8 but it's 903, and they're still not open dream.The only auto parts store…read morein carpenteria.

Went there to purchase two quarts of conventional motor oil. All I found on the shelf in 5W-20 was…read moresynthetic blend and full synthetic. The guy at the counter told me that the bottles were incorrectly printed and that they were really conventional oil. He showed me two different brands. Seriously? Both brands with misprinted labels? What a joke. I don't buy that EITHER was misprinted. I won't be back to this filthy hole in the wall!

Stoked! Pleasantly surprised meeting the new owners of SB auto truck accessories store in Goleta!…read moreSet me up with a new tonneau cover for my truck! Love supporting locals and having experts install truck cover right. Will be back! Thanks again!

Both Jake and Eli are very knowledgeable and helpful. First time ever buying anything of this kind…read moreand am super happy with my purchases, (rack and cargo box) They are both so kind and helpful to this old lady starting new adventures. Thank you both for making my experience so enjoyable. I will certainly return. Carmen and Kendra

I LOVE Larry's Auto Parts!!! Their customer service and decades of knowledge is unmatched! I just…read morerecommended Larry's to my young-adult son, who needs an auto part, and I think Larry's can help him and will offer great customer support.

Stopped in today with my friend looking for a small battery for her fob to her car. Two extremely…read morehelpful gentleman helped us. Larry was great and Brett not only replaced the battery, but did it at no charge!. Talk about wonderful customer service. We will definitely be back For windshield wiper blades in the very near future. Thanks guys! Happy Halloween

I stopped in here with my husband, in need of new wiper blades. The young woman behind the counter…read morewas polite, professional, and helped us find the blades that fit our car and gave us price/brand/quality options for us to choose from. Pricing seemed fair and overall it was a painless experience. Easy parking, clean store. I'd recommend it!

Today I stopped by to buy a new light bulb for a burned out headlight. Angel, the employee who…read morehelped me, asked to check my headlights, to make sure of what I needed. Then he looked up the part, found the bulbs in the store, and explained the 3 options. I opted for a 2-pack, figuring the other bulb will probably go out soon as well. He kindly offered to install both bulbs at no charge. I opted to have him install only one bulb (just due to the possibility of both new bulbs eventually burning out at around the same time). But I can't tell you what a relief this was! I also had a question about my hubcaps, and his answer was very helpful. Angel was an angel for me! Outstanding customer service, and I will definitely continue going to O'Reilly in Goleta for my auto part needs!

tweedle dee and tweedle dumb run this shop! I brought in my heads for a valve job with all brand…read morenew valves, gaskets and necessary parts. Was told they would get back to me on the damage and that they would give me an estimate. I get a call a few days later saying that they need some gaskets, great. I bring them in and the owner Joe that's doing the job is there, I asked him some questions and he is talking to me like I'm an idiot so I felt extremely uncomfortable and left. A week later I'm told they are ready to be picked up. Keep in mind between this time they never told me how much it was going to be. I get there and discover that they replaced only two of the valves out of the 16 that I brought and left me with all of the old ones still installed yet they replaced all of the keepers. Why would you even remove the old valves and do that if you aren't going to replace them with the ones that I brought? On top of that, they didn't even do valve adjustments on either head or tighten the passenger side cam bolt at all. When asked why, the owner says that he was never told by his buddy that that was what I wanted and that it would be extra for that. I asked for a complete valve job??? Then comes the price, a thousand dollars for a half assed job that isn't even finished. I call to try and reason with Joe and he tells me that he's been doing this for longer than I've been born and that I don't know what I'm talking about. He says that a full valve job doesn't include the valve clearances and every time I tried to say something he would talk over me and become more irate and tell me how I have no experience in the business and that I'm pissing him off. He quickly said he isn't going to talk to me anymore and that he has to get back to work and hung up on me. Stay away from this shop at all costs, the guys that work there take advantage of people that don't know any better and treat you like dirt. I was so respectful and said how much I appreciated his work in the beginning only to be degraded and intimidated by him to pay a bill that would have been a 1/4 of the price elsewhere. These guys need to learn how to communicate with one another to avoid conflict like this and need a lesson on how to treat their customers. I don't care how long you've been in the business you should never talk down on someone for asking questions or feeling like they paid for a service that they didn't receive.

Brought in head to have 0.045 milled off. They messed up and shaved at an angle. Wouldn't fix it…read moreand charged me anyway. Ended up blowing headgasket couple weeks later.