Jared had everything I needed when my old catalytic converter started coming apart. Had it done in…read morea day, at an affordable price. Highly recommended.

I'm not trying to tarnish anyone's reputation, but had a bit of a bad interaction with the owner on…read morea phone call. Seemed like he was in a bad mood and didn't want a new customer. Told me to just drop it and pick it up in a few hours. I decided to go to Economy Muffler & Brake. No problems whatsoever.

Good customer service excellent prices Right downtown on…read moreHaley. Berto hooked me up and took care of me and my car

If I could give zero stars I would. Puzzles me why would anyone buy parts from this place. Customer…read moreservice is non existent. Very rude. Prices are off the roof. 2-3 times more expensive than other auto parts stores.

I recently had my windows tinted here and it's been an awful experience…read more All of my windows had bubbles from their tint job. The owner only agreed to redo one of them and after redoing that window it still had bubbles. He insisted they would go away after a couple weeks. None of them did. I brought it back again for them to redo all the windows. The bubbles are even worse on the third attempt. The owner straight told me that he doesn't check any of his installers work, so I'm not surprised there are lots of issues because there is zero communication going on from management and their installers. Do not go here. You'll end up paying more because you'll end up going elsewhere to have the job done correctly. If the owner makes things right by me, I'll update my review.

Horrible experience. I agree with everyone who says to stay away from this place! AutoSounds…read moreinstalled an accessory in my car which never worked. They would tweak something, then tell me to live with it awhile. This happened several times. I had to be proactive because they never followed through and called when they said they would. After 3 months of chaos, I had it fixed elsewhere.

Truly cannot recommend this place enough!! Recently had my car here and they were kind,…read moreprofessional, and transparent! My car was in the best hands and I am so grateful to everyone at Oren's for their time and professionalism. It's clear they take pride in their work and care about their customers. I highly recommend Oren's Automotive to anyone looking for reliable, trustworthy service. I'll definitely be coming back for any future maintenance or repairs!

TLDR: I gave Oren a bad review. Instead of responding like a normal person, he showed up at my…read morebusiness at 9pm the next night to try to intimidate me. I called the police and he left. He then emailed his customers (including me LOL) asking for good reviews after my negative review. See screenshots. He also just emailed me asking me to vote for him for the Independent's Best Of, which prompted this update. Creepy and pathetic behavior. Considering how comfortable he was showing up at my business over a Yelp review, I have to wonder whether he has confronted other negative reviewers. I'd take the sudden positive reviews with a grain of salt. Full update: Less than 24 hours after I posted my original review below, Oren stalked my Instagram and viewed my personal Instagram story (see screenshot) and showed up at my business around 9pm. He drove by, then parked down the street despite plenty of parking directly in front of the store. He paced outside several times, then yelled my name from the street. I came outside and, after his rant, called the police and Oren left. I have a police report and security-camera footage documenting the incident. He then sent an email blast asking people to give him good reviews online. I know because he sent the email to me too. See screenshots. He then sent another email saying he had "sent the wrong link" and again asked for reviews. Afterward, a number of 5-star reviews appeared. I even have a screenshot of a reviewer explicitly saying they were posting because Oren asked for a positive review. With the SB Independent's Best Of currently going on, I think this raises legitimate questions about the integrity of a system where a business asks its mailing list for positive reviews and votes while a negative reviewer is confronted in person. I will be sending the documentation to the SB Independent and Better Business Bureau. We're giving you a way out Oren, you can email us and we can setup a time to address and resolve this in a semi public forum, where there can be no dispute later about what was said. You have our email address since you've been emailing us asking for votes. Original review below The owner Oren and his coworker Erick are both sleaze balls. If I could give this place a negative star review I would. This event that I'm going to bring up is from around 2020 but I decided to write this review now because ironically at our thanksgiving dinner a friend of ours brought up what a horrid experience they had at Oren's and it prompted us to bring up ours. In short we had one of our classic mustangs at Oren's. Side note, Oren during the entire process referred to the car as my dad's "mid life crisis" in a condescending manner. I always laughed in my head because little did he know my dad has about 20 cars, 10 of which are classic mustangs, and I bring this up because we are well versed in classic mustangs and restorations etc. Anyway long story short Oren was doing an insurance job on one of the cars (it took over a year since he said his mechanic had to go to Mexico. While the car was there for the insurance job we asked Oren to fix a leak with the power steering. This was outside of the insurance claim and was paid for by us. Oren charged us approximately $700 to fix the leak, in doing so he changed the power steering pump to address the problem. The day we took the car home it was still leaking and we immediately called him to say it was leaking and not fixed. This was the start of a long drawn out case of Oren dodging taking our car back and actually fixing what we paid him to fix. He eventually said there was no one to actually fix it and he would not refund or remedy the situation. He took the $700 and ran essentially. We then contacted the better business bureau and the bureau of automotive repairs to report this. Eventually under the pressure of the BAR (bureau of automotive repairs) Oren's said they would take the car back but that they were booked out etc. Anyway, they never took the car back and the problem was never fixed and they made off with that money. Ironically at cars and coffee I've heard horror stories from others about their bad experiences at Oren's as well. I wish we had spoken to others prior to us ever going to Oren's because Oren and his staff are terrible and I would never recommend them to anyone. Hey Oren if you read this I challenge you to deny it What Oren could not do regarding the original repairs it was brought in for, another shop Mastercraft accomplished in a super professional and efficient manner and hardly billed the insurance company much either. I'd highly recommend them over Oren's any day

DO NOT RECOMMEND…read more Chris, the man behind the desk, is so sketch. Always making off hand unnecessary jokes and comments to people. I had just told him that I was bedridden the past month from medical stuff, not even 10 secs later he's making fun of me to the next customer "How's your prostate" laughing up a storm like some sociopath as I walk to my car! Talk about no empathy. He even told me how he took pictures of my girlfriend when she was standing around waiting to get me in front of my car! What kind of creep does that !? Talk about making a customer/person uncomfortable! On top of all that unnecessary social awkwardness, on a professional level, Chris always acts like he can make diagnosis on cars just by glancing at them when he is literally is not a mechanic at all. When questioned Chris crumbles under duress; looks away and mutters the wrong stuff. I catch him in lies all the time; never holds eye contact. The man is always making weird adjustments on invoices or not putting all the information down (shown below*). Rarely holds appointment times. I will make an appointment days or weeks out, I show up and they're clueless that I am even coming in. I will sit for hours on standby while he makes his remarks. Always talking at me, never with me. Chris ordered me wrong windshield wiper pump 2x before getting me the right one, he refused to listen to which was the right one, then on 3rd try got it right by listening to me only to tell me "Won't order another one if it does not work" when it was all on him the first 2 times and it worked because it was finally the one I asked for the 3rd go around. Chris overcharged me an hour in labor* charging me for someone's lunch break back in May then never reimbursed me. Charged me double on a brake peddle assembly back on 12/18/18, hundred bucks when they cost fifty. 4/26/19 Charged me $458 for `Flex-Alite 480` electric fans that I find on JEGS for $322 & general baseline at $350... like ugh. My Red Head Steering Gear box that Chris hyped to me how it's the best ever is totally leaking after it's installed. Went back numerous times to show and they kept brushing me off until finally accepted it is leaking only to try to tell me that "the warranty doesn't cover it because was sitting on his shelf for 6 months prior to installing it into my car and that warranty was up"! Ridiculous! As if that's my fault or problem. So, initially instead of replacing it Superior tried to put a seal kit on it, after they already done that to my 'Power Steering pump' and when that failed I had to get a whole new one! I was not having this. I called Red Head and told them what was up so that they would call 'Superior' and force them to give me my warranty because barely had been 90 days and Red Head has a 1 year warranty with unlimited miles policy. I also come to find out I was charged $541 for the steering gear when retail is $351 - so basically marked up a part for $190 and tried not to issue the warranty on it ! Essentially charged me for a core that I gave on day of install ($150) and marked me up from there. Unbelievable ! When Mike the mechanic went to replace the Red Head steering gear box (7/31/19) he literally took apart my whole front end suspension (inner/outer tire rod ends, idler arm, center link) vs just simply removing the 2 bolts off my power steering pump and taking it out the normal way through the top. Now my ride does not drive the same even after it was aligned by them. The 3 alignments I got from Superior in the last 9 months were total rubbish. So loose, drifting, on the highway my car is sliding into other lanes. A total nightmare. Don't even feel safe now. Bob, owner, installed my Wilwood disc brakes he knew the brake booster was bad, mentioned it yet did not replace the booster. So I had to do it on my own because I was driving around with no pressure at all for months. Also put on my fuel filter - never tightened it on & left the line cramped/blocked. I came home after a couple weeks on vacation to a half a tank of gas all over the ground, all over my engine & gas sitting on electric wires... had I turned my car over I could have easily blown up! No joke. Not okay at all. I spent a morning with rags trying to dry it out so I could leave my driveway after I defused the fuel filter line nightmare by re-routing the line. Bob was dismissive of it when I told him. Also hooked up brake lines in reverse - making the back brakes go off before the front ones = fish tail ! I spent roughly $19,000 grand at this establishment and regretting it. Bad brake job. Bad alignment. Bad Customer Service. = Strikeout **Still owed $125 for a hour of labor that was never done + $100s in marked up parts, after paying over 15k in sketchy labor rates

Can't possibly say enough positive things about Bob, Abraham, and all their staff. The most…read morerespectful, professional, and honest mechanics I have met in town. They go over the top with personal service while thoroughly doing their job with clear estimates. I've used them for a solid 5/6 years.

Probably the last place on earth you ever want to go to buy anything for your car. Staff was clock…read morewatching like it was New Year's Eve "Come back later". No thanks I'll pass

Bottom Line: This is just a good auto parts store…read more I have gone to these guys over the years for different things. The other day I went in there to research an alternator for a car that i was trying to flip and they just made it super easy. - oh this is the alternator that you need? We can have it here by 10am. Yes I know its 7.30am, it'll be here in three hours. so I ordered it through them and sure enough they called me when it came in. They guys are always helpful and they are open soul-crushingly late. If it's 8.45pm and I just *have* to go grab some oil and a some floor mats, they are still open... which is fantastic and terrible

Today we met the General Manager of Toyota of Santa Barbara, Cami Perez…read more We had just gone there to get some technical help with our new car. She personally came over to us introduced herself and asked how she could help resolve our issue. We went to the service area which she accompanied us to and made sure we were personally taken care of. Then, she offered us a complimentary car wash. We were totally flabbergasted. How nice, how accommodating. You don't see this type of service every day. Thank you Cami for making our visit to your dealership such a rewarding experience. We recommend everyone who is looking to buy a new or used Toyota to go visit Santa Barbara Toyota. You will never be sorry and will be completely satisfied with your 5 star experience.

I took my Prius in for a maintenance visit. Sadly, we'd been accidentally sideswiped by a tall…read morepickup truck that hadn't seen us, and it left rubber on our rear wheel arch. There was no real damage except to my nerves, and the pickup driver couldn't have been nicer when we both pulled over. We said, "No biggie, we'll deal with it." I mentioned it to Daniel when I brought the car in, and he said he'd have their detail guy look at it. It looked awful. I'm thrilled that Daniel bid it and his detail expert did a superb job all on the same day as our service. You'd never know we'd gently collided with a big pickup. I was really happy not to have to go to a body shop. It's nice when your dealership is kind, understanding, and gets your sweet ride back to you quickly. Thanks, Daniel! And the detail expert!

I have known Haik for the past two years and he has shown me nothing but the uppermost respect…read more He's very educated on BMW's (hence the name German Autohaus) and has helped me with all the maintenance and repairs my car needs. I'm a college student and money can be tight most of the time and Haik won't try and scam you and tell you that you need something to be replaced when it is in working condition. Haik's is the only place I will be going to as long as I am in Santa Barbara! Thank you, Haik!

DO NOT GO HERE This place is price gouging. Who charges $285…read morefor an oil change? $140 of it was just labor. Totally took advantage of a college student. This price was more than the dealership. He did the work without calling her with the price like she had asked. AND changed her clock to military time?!??? What's with that? He was grumpy and had no customer service skills.