Liz S. is the bomb! She looked underneath my hood, to help me diagnose the problem. She was…read morecordial, she was knowledgeable, and had a wonderful professional disposition!

BEWARE, THIS AUTOZONE IS NOT TRUSTWORTY My daughter went to…read morethis Autozone to get a new battery on 11/16/2024 at 12:04pm. Fernando sold her the most expensive battery, I get it. He then went to install the battery. He finally got it in 3 hours later. No exaggeration I have texts with times. My daughter went to leave and had no power steering. Fernando tells her he will call his mechanic friend to look at it. Fernando starts reading the Owner's Manual at 3:32pm. He then checks the fuses. Another worker, we think, comes and runs diagnostics at 4:40pm. Then tells her she needs a Transmission Control Module a $800 part. Granted she may need that, but that has nothing to do with the power steering. Mechanic arrives looks at diagnostics and agrees. 5:45pm her husband arrives and drives car with no power steering to their mechanic that is close by. She spent almost 6 hours at Autozone to get a new battery installed. Next day, their mechanic ran diagnostics. Transmission Control Module came up as no fault. He said that they left a wire disconnected. Which my daughter said she specifically told Fernando to make sure he reconnects it. And they also cut the wire looms. My daughter lost 6 hours of her weekend and $180 to pay a mechanic to fix her car. I personally feel this is some sort of scam they must pull on people with no knowledge of car mechanics. Tell her she needs $800 part. She buys it. They act like they put it on but actually just plug the wire in. Car is fixed she is happy and drives off. They then sell or return the part and fatten their wallets. That is just my theory, but this situation definitely is shady.

This is a perfect American auto parts store. The manager is friendly and immediately reached out to…read morehelp you as soon as he's done with another customer. You might be surprised at how quickly he gets to the heart of what you're asking. He then points you to exactly what you need, and it isn't necessarily an item you would have picked. But he then takes time to explain it to be sure you understand. This is the perfect service I've never gotten from any other auto parts store. It's locally owned, with this same gent continuously serving customers since 1980. A great example of American small business -- do yourself a favor and try this place for yourself.

Stopped here today and the clerk spent the entire time I was there on the phone. Not exactly…read more available to help a customer with questions.

I replaced a battery in 2024, because my ORIGINAL purchase did not last to the 2 year warranty…read more The same issue happened again, and when I spoke with the Manager Steve, he told me the replacement basically didn't have a warranty...this I had to purchase another battery. The customer service man John understood, but the Manager basically got his money and said there was nothing he could do. Keep in mind, John checked for crank and alternator issues and everything came out fine. Don't expect too much from this store...there are other Autozones to go to.

Stopped by this business today to have the batteries (there are two on my vehicle, a 2019 Chrysler…read morePacifica Limited, a main battery & an auxiliary battery) tested. The employee that assisted me tested them and found them to be bad. They had both batteries in stock and even though they normally do not install batteries in this particular model due to the complexity of gaining access, he offered to give it a try. Working with another employee, Roy, they were able to replace both batteries successfully. I know this effort took much longer than a normal battery swap, however these two employees took their time and were never once deterred from completing the task. Both of them, along with every other employee I met at this business were friendly and helpful. If you need parts or assistance with your vehicle, I would definitely recommend visiting this location!

Great guys, knowledgeable, and don't make you feel like an idiot. Highly recommended.read more

I pulled the jeep from FL to NC and it was flawless. No issues except i had to adjust sensitivity…read morefor the jeep brake.

You have to pay to return parts but this photo should tell you all about the people who work here.read more

This is my number one stop for all my automotive parts need's Jeff and Robert are very cool people…read moreI go there all the time for all my parts I always have nice conversations with them good people I highly recommend this place for all your automotive salvage parts needs they even have John Deere parts all type of tractor small engine parts. All you have to do is ask them where it's at.

Great place to get auto parts. Great employees. Will shop Napa forever and ever and everread more

Myself and my son were verbally assaulted by two employees that work in the salvage yard, they…read moreapproached our vehicle and called us niggers and said that we couldn't read. One of got into my face and screaming and yelling. Reported the 2 employees and the manager said absolutely nothing about situation and was unapologetic.

Great shop. Great people. Great prices. Tons of options. Selections galore. Priced with integrity…read moreand the people in mind. Hell yeah brother!!!!!!!!

Ty Toni from the Bee Ridge rd, Sarasota location...Ty for doing some great research on my behalf in…read morehelping to find a very important part for my Vech. that you located which in the end saved me time/$$$...Toni is a HUGH asset to AAP!

I went in because my car was having a problem starting , David one of the workers there was awesome…read moreand went above and beyond to help me , he put a new battery in my car because we thought that was the problem but after trying to start the car again and it not turning over we found out that it was a starter problem so he finished putting the battery in and then I left. overall great experience and every advanced need more employees like DAVID.