Liz S. is the bomb! She looked underneath my hood, to help me diagnose the problem. She was…read morecordial, she was knowledgeable, and had a wonderful professional disposition!

BEWARE, THIS AUTOZONE IS NOT TRUSTWORTY My daughter went to…read morethis Autozone to get a new battery on 11/16/2024 at 12:04pm. Fernando sold her the most expensive battery, I get it. He then went to install the battery. He finally got it in 3 hours later. No exaggeration I have texts with times. My daughter went to leave and had no power steering. Fernando tells her he will call his mechanic friend to look at it. Fernando starts reading the Owner's Manual at 3:32pm. He then checks the fuses. Another worker, we think, comes and runs diagnostics at 4:40pm. Then tells her she needs a Transmission Control Module a $800 part. Granted she may need that, but that has nothing to do with the power steering. Mechanic arrives looks at diagnostics and agrees. 5:45pm her husband arrives and drives car with no power steering to their mechanic that is close by. She spent almost 6 hours at Autozone to get a new battery installed. Next day, their mechanic ran diagnostics. Transmission Control Module came up as no fault. He said that they left a wire disconnected. Which my daughter said she specifically told Fernando to make sure he reconnects it. And they also cut the wire looms. My daughter lost 6 hours of her weekend and $180 to pay a mechanic to fix her car. I personally feel this is some sort of scam they must pull on people with no knowledge of car mechanics. Tell her she needs $800 part. She buys it. They act like they put it on but actually just plug the wire in. Car is fixed she is happy and drives off. They then sell or return the part and fatten their wallets. That is just my theory, but this situation definitely is shady.

I called and confirmed the bulb I needed was in stock. Wade was very helpful and assured me…read moresomeone could install it for me on my Volvo. I arrived in between meetings and Derek was a champ, helped me take care of it in 5 min! I was very appreciative & relieved given the guys at Jiffy lube told me they didn't know how. I'll be back!

if you find this place, you are lucky Awesome and honest…read morepeople Stopped before I made the 2 day drive back up north Feeling very grateful that I will be safe .

Great place to get auto parts. Great employees. Will shop Napa forever and ever and everread more

I replaced a battery in 2024, because my ORIGINAL purchase did not last to the 2 year warranty…read more The same issue happened again, and when I spoke with the Manager Steve, he told me the replacement basically didn't have a warranty...this I had to purchase another battery. The customer service man John understood, but the Manager basically got his money and said there was nothing he could do. Keep in mind, John checked for crank and alternator issues and everything came out fine. Don't expect too much from this store...there are other Autozones to go to.

Stopped by this business today to have the batteries (there are two on my vehicle, a 2019 Chrysler…read morePacifica Limited, a main battery & an auxiliary battery) tested. The employee that assisted me tested them and found them to be bad. They had both batteries in stock and even though they normally do not install batteries in this particular model due to the complexity of gaining access, he offered to give it a try. Working with another employee, Roy, they were able to replace both batteries successfully. I know this effort took much longer than a normal battery swap, however these two employees took their time and were never once deterred from completing the task. Both of them, along with every other employee I met at this business were friendly and helpful. If you need parts or assistance with your vehicle, I would definitely recommend visiting this location!

I had an excellent experience with Sarasota Ford, and especially with Jared McLaughlin…read more I was looking for an F-150 Lightning based on a deal I had seen on Ford.com. I had already called several other dealerships, and no one seemed to have it or be able to make the deal work. When I first called Sarasota Ford, the call center wanted to schedule me to come into the dealership, but I really just wanted to know if they had the truck and if they could honor the deal. About 20 minutes later, Jared McLaughlin called me back, and from the very beginning he was focused on helping me and accommodating what I was trying to do. He listened, understood exactly what I was looking for, and made the process very simple. I have purchased many cars over the years, and this was probably the quickest and smoothest buying process I have ever had. While Jared was handling the paperwork and getting my truck ready, he even insisted that we have lunch at the restaurant inside the dealership, which he comped for us. The food and service were amazing, and it made the whole experience feel even more personal. I truly felt appreciated and valued as a customer. There were no mistakes, no problems, no excuses, and no unnecessary back and forth. Jared was professional, friendly, fast, accurate, helpful, and honestly awesome. I highly recommend Sarasota Ford and Jared McLaughlin to anyone looking for a dealership that actually respects your time and treats you right.

We absolutely love Sarasota Ford -- this was our third purchase here, and it just keeps getting…read morebetter every time. The dealership itself is amazing. Between the café, movie theater, and those full-body massage chairs (yes, really!), it doesn't even feel like a typical car-buying experience. They even offer drinks while you're there, which is such a nice touch. Mitchell, our salesman, was incredible. No pressure at all -- just a genuine, easygoing approach. He listened, gave us space when we needed it, and made sure we felt comfortable every step of the way. Super knowledgeable and just an all-around great person to work with. Huge selection of vehicles, top-notch service, and an experience that makes you feel truly valued. Ask for Mitchell -- you'll be so glad you did!

So helpful! This place goes above and beyond with great prices as well! I highly recommend…read moreespecially as a woman who isnt a car buff

I pull in at 8:50 just to scan an engine light that came on. This old guy comes outside and I get…read moreout of the drivers seat and say hey hows it going. He said it was good until now, I said ohh what happened. He said you showed up when I was trying to close. He started to plug the scanner in and i said get out of my truck. I had to tell this guy 5 times almost screaming at him before he got out of my vehicle. if you hate your job this much get a new one. I wasn't expecting 5 star service but to be that much of a jerk to a customer is too far

This shop is amazing! So knowledgeable, friendly and helpful. They changed out the stock exhaust on…read moremy 2024 Triumph Bonneville Bobber and the performance change is awesome. Good people.

Honesty, integrity and a great mechanic, my radiator started leaking coolant at 2:00pm on a Friday…read moreafternoon and I got there by 4:00pm Craig Hinrichs started working on my truck at 4:30pm and had me back on the road by 6:00pm..I highly recommend him for all your service needs and I wouldn't take my vehicle's any place else