Without fail, always the best service around!! Owner always takes excellent care of my vehicle…read more I'd never go anywhere else.

Excelent Products and highly recommend this place! Excellent work and glad I switched to Amsoil…read more Noticed a huge difference on the Harley going to Sturgis and back! My 110 SE ran cooler and used no oil! Major difference. Try this place and you won't go anywhere else!

In July 2025 I brought a Chevrolet street rod in for a basic toe alignment. There was no feedback…read morewhatsoever! Two and half days later I pick it up and it had a $1300 bill with scratched wheels and a new oil pan dent.

Our RV was handled as if it were in a scrap yard. My RV's body was in mint condition before Ray's…read moreTruck employees got a hold of it. After our RV was towed to Ray's, 18 pictures were taken by the tow company, and I was present at every part of the tow. My RV WAS IN PERFECT CONDITION, cosmetically. When I came to pick up the RV after a tune-up; 1) My hood was dented, 2) The hood molding was dented, 3) My front bumper was marred, 4) Half of the front license plate was scraped up 5) The rear bumper was dented (and it's made of THICK STEEL), 6) PARTS OF THE WOOD THEY USED TO DENT EVERYTHING WAS STILL STUCK IN THE REAR HITCH!!! The worst part is that Ray's Truck refused to admit they did anything wrong, even after I showed them the tow company's pictures. I asked them to review the security cameras to find out what happened, and they claimed that they reviewed the tape & found nothing.

This location is the best O'Reillys out there. John, the assistant manager, is so fricking helpful…read moreand all around a very nice guy. It made my day. -Marco

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.

Customer service was amazing! I am not a car guy and they didn't make me feel like an idiot. I…read moreoriginally went "next door" and they were border line rude. So I went to AutoZone instead. Immediately notice the difference in service, multiple people greeted me. I showed the guy helping me a picture of the problem, and he started asking me questions about what it connected to ( he knew his stuff , I dont lol) and he could tell I needed help so he asked me to see the problem in person. So we went out to me car. He offered to take off the bad hose and said we could replace it with a stock one. He took off the bad hose for me and asked me every step of the way if what he was doing was ok. It would have been enough if he jsut would of found the right hose for me , but he went out of his way to make an already frustrated situation into a pleasant one. Thank you!

Nick and Isaiah are our new greatest friends and heroes!!! We unfortunately had to tow our car to…read moreautozone to swap out a battery and make some fixes to get the car to start! Being from out of state, nick and Isaiah welcomed us in with helping hands! They swapped out our battery and worked tirelessly to make sure our car could start on its own! They didn't sell us and try to make us buy anything unnecessary, a huge relief! They were friendly and our lifesavers! This autozone is the best!

While on the road, we had an issue with overheating on my Cummins engine. I called around as I…read moredon't know any shops in area. I called Ross Point and spoke with Bryan. Bryan was very upfront with scheduling and responsive to my call and inquiry. He and staff were friendly and communicative. Bryan got us in and diagnosed issue right away. He had us back on the road in a few hours. Thank you for making this as painless as possible! Highly recommend Ross Point for service.

Very pleased with Ross Point. Been using them for over a year on both my trucks. Jeremy and Alan…read moreare good knowledge guys. They provide quality work and for reasonable price. If you've got a diesel big rig and you need work, these are definitely the guys to go to. Highly recommend.

I had just been to another shop it town who were not friendly or helpful, so I left and went to…read moreNapa. Immediately walking in, 2 gentlemen greeted me and asked to help me find what I needed. What I needed wasn't on the shelf, so Tyson took the extra minute to find it in the back. The other gentleman was nice and helpful too. I got exactly what I needed, a couple of questions answered and wished a great day. Thank you Tyson, and the other man. The smallest amount of normal kindness goes a long way.

Always great customer service. Purchased a NAPA Legend battery Jan of 2016, and it turned out to be…read morea lemon that had a bad cell. The young counter fella walked over to the battery rack, pulled down a new one, and told me to have a nice day. That, my friends, is the definition of customer service. No prorated discount on a new battery purchase, just good ol' fashioned home town care. Awesome job, Cheney NAPA...

I received excellent customer service today at Toby's on a problem with my car battery, which was…read morenot even purchased from them. I was told by another shop I would need to replace my battery because of a missing battery cap. I called Toby's to see if they might have a replacement cap and the young man told me to stop by so he could see what size the cap was. I went up there and he found a replacement cap within a few minutes. He saved me $85.00 (the cost of a new battery). The amount he charged me for the cap? Nothing, he gave them to me. Toby's definitely has all my battery business in the future. When I find nice, helpful people who provide good customer service, I stick with them! Thank you!

Fast and fair ! Helpful too. Got Wheelchair scooter batteries. Decent prices…read more Will go back again

This place is the best!! I had the most pleasant experience that I've ever had with a auto…read morebusiness. JD was my service provider and he treated me with the upmost respect and kindness. I appreciated how quickly I was able to get a battery diagnosis and replacement! I'll be coming here again

Called to verify if that had one of the batteries for my car; they were out of the two I wanted but…read moreone type was coming in Thurs afternoon. Went in Friday morning and was there when they opened the doors. 13 minutes later I was back on the road . . . Thanx, Guys!