I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Gabriel not only replaced my wife's car's battery, but, also, cleaned the cables and the whole…read morechaise without charging me a dime!!! He even taught me a few things that I needed to know in maintaining the battery I bought. Try getting your car dealership doing the same for FREE!!! Lol !!!

We made a visit today since we were in town. And we didn't check stock online beforehand since we…read morewanted to try our luck. GREAT NEWS! They had both the Cabin and air filters we needed. Plus the Bosch wipers we like AND the grease gun/grease. We also needed a lift but decided to hold off on it this time since we were already over $100 and the lift was about $280. The only thing we didn't get was the sway bar bushings since they needed to be ordered, but no biggie! We found another alternative for that. Jimmie, the kind associate assisting us today, was amazing! He had a huge smile on his face today and knew right where products were. THANK YOU JIMMIE! You are amazing, sir :)

Great place for parts and anything else you might need for your vehicle…read more Oil, windshield wipers or seat covers. Orfices, break pads and headlights all are available and if not in stock they'll find it and order it for you. The people behind the desk are pleasant and helpful and usually have a good advice based on their experience. For some of us it's a playground with endless options of doing this or that to our car. The one and only reason for 4 and not 5 stars is prices. O'Reilly's prices are much higher than its competitors and I'm not going to get into why, it's just a fact. So keep up the good work people of O'Reilly auto parts and I will keep coming back. I do recommend this place and will continue to use this location.

Great service! I named the part I needed, my car's make & model and I had the part in my hands in…read moreabout a minute. A lot more affordable than I expected. Ricky was a great help.

If you want something done right don't go here. my original problem was a belt issue. He then…read moreproceeded to tell me that there was no noise coming from the belt of my car. You'd be able to hear the noise if you put it in your garage instead of starting it on the busy street outside of your garage. Then tells me I have a hose issue. This is the hose that was supposed to be replaced. Instead of replacing the hose he made a make shift one out of PVC pipe. Also charged me over 500$ for the faulty mess. I'm now having to take my car somewhere else to get the work done. This mechanic is not worth the time nor the money.

They have been holding my car hostage for three years now and refuse to repair it or return it.read more

It's honestly hard these days to find a trustworthy auto repair shop -- or a trustworthy business…read morein general. That's why I'm so grateful to have found Fort Worth Auto Garage. From start to finish, the experience was excellent. The team was professional, honest, and took the time to clearly explain the work that needed to be done. There were no surprises, no pressure, and no unnecessary upselling -- just straightforward, quality service. The work was completed quickly, and the pricing was more than fair for the level of care and expertise they provide. When you find a place you can truly trust with your vehicle, you make sure your family and friends know about it -- and that's exactly how I feel about Fort Worth Auto Garage. I highly recommend them to anyone looking for reliable, honest, and top-notch auto repair service.

The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

Took my 2018 Toyota in 12 days ago because my lift gate would not open. Joel/Will told me the…read morestruts had gone out. Asked me to leave my car and it would be ready in two days. Friday afternoon called as I hadn't heard a word.Will told me they had the wrong struts, had to order them from KY and it would be five days. Tried to contact Joel/Will to have the drink holder in the middle row replaced, I mean why not, they were going to have the car for another week. Never got a call back. Another week goes by, no communication. Communication is NOT Pat Lobb Service's strong suit, neither is customer service. Called Wednesday to find out when my car was going to be done. I use the tollways for work and when the girl gave me the loaner she said that any tolls would be billed back to my car, not that there was a built in toll tag. Left a message for Joel/Will to please call me so I knew how long to move my toll tag to the loaner; still waiting on that call. Called 10 days after dropping it off and couldn't get a hold of Joel/Will, asked to talk to service manager, David. Said he'd check into what was going on and get back with me; that was Friday morning, not a peep. Did I mention communication is NOT their strong suit? They finally called me Saturday morning at 10:45 to tell me my car was done. Here's a funny story about communication. When I Googled Pat Lobb to call them I dialed the first number that populated, asked to speak to Bill and got VM; no surprise there. As I hung up I thought Freeman Toyota, that's not who I wanted. Guess what? Less than 60 minutes after I left that message, Bill from FREEMAN TOYOTA called me back. He was concerned that they had allowed something to fall through the crack. I apologized, explained my error and we parted ways. I was so impressed with Bill and Freeman Toyota I called to speak with the manager, Dusty. Guess what? Dusty called me back. Pat Lobb - 0 / Freeman - 2. The morale of the story: Pat Lobb will not ever win back my business because they do not understand customer service and communication. I will make the long trek to Freeman Toyota because they understand what GREAT customer service means!

I had to get a recall done on my vehicle at the dealership and it was honestly kinda a nightmare…read more Firstly, let me emphasize, my technician/consultant/whatever their title is, Gustavo, was very friendly and helpful, and easy to work with. His actions are the reason it's 3 stars and not 1. The biggest issue was the wait time. It was supposed to take around 3 hours, it took 5 and a half. Unfortunately they lost my phone number and had to communicate to me through my husband as the middle man while he was at work, so I knew little to nothing when I wasn't physically there. They upsold me on a tire rotation and balancing, and a week later I had to replace 2 tires because we found a huge bulge of them and nobody had exact tires to replace just one with, so after spending nearly $300 on tire care there alone, we had to spend another $300 (and more to come due to the replacements being crap but that has nothing to do with the dealership). I would recommend any business that makes their customer wait almost 2x the estimated wait time for their service to at least offer a discount on the present service, a complimentary future service, or something. I won't be coming back to any toyota dealership if I can help it at this rate. TLDR: The people are friendly, prepare to pay out the nose, wait an insane amount of time, and say no to upsells. Do what you need and get out.

They did a wonderful job replacing my transmission in my 2002 Dodge RAM. It drives great. Great…read morecustomer service and completed the job as estimated. Highly recommend this company.

I took my vehicle in for a drain and fill. I received a call stating that I needed to replace my…read moretransmission for $3600. I paid for the drain and fill and left. Fast forward 8 months and my vehicle started making noise and my thought was "well I guess it is finally going out". NO...took to another shop and was informed that the mount was gone and was the reason for the original complaint that I took here for. Mechanic also let me know that the drain and fill was never done because there were no tools marks showing that the transmission plate had been taken off. So not only did they lie about me needing a new transmission but they didn't perform the work I paid for. AND possibly knew it was only a mount. DO NOT TAKE YOUR VEHICLE HERE!