I just got off the phone with Ralph. WOW…read more I believe that man may know everything about brakes. Everything. I called asking about an adapter for my old ford pickup that they make. He knew more about my setup than I did. "Oh, you've got one of these...that's the mid 70's GM with 5.5" bolt circle" Yeah, you've got 4" of pedal travel w/ 6:1 ratio. Should be a 1" bore master" Why did i bother even taking the time w/ a tape measure and to read articles and dig around for info on the web about how to setup my brakes? I could've just called Ralph. I will highly recommend them for any hotrod brakes. Jason

I haven't done any business with the company yet, but they were extremely kind and patient when I…read morecalled asking for advice. I've been speaking to a lot of similar companies recently, and usually feel as though I'm inconveniencing them. The nice man that answered the phone at Engineered Components Inc was very helpful, very patient, and helped clarify all my confused thoughts on the matter of which brake kit I should get.

I had the day off and was pleasantly surprised that the store was open at 7:30am. I needed new…read morewipers and Yen found what I needed and installed them for me. He was very helpful and courteous. Will definitely make this my go to store for future needs. Thank you Yen.

I big shout out to Tyler that helped me with my wiper blades. He was very helpful and even…read moreinstalled them for me. I will always go back there.

The way things should be done, What a great experience. I had a problem with parts I bought at…read moreAutoZone.com. I brought it back to this store and the Manager was so understanding . No questions asked, exchanged wrong parts and gave me the correct parts.

I needed a light bulb for my mid brake light and testing done to see if my battery was an issue!…read moreThey installed the lightbulb, that I did not have a clue on how to do, and yesterday they installed a battery for me that I purchased from another store! Outstanding customer service and support!! I thank them so very much!

If I could give 0 stars I would. This has to have been the worst vehicle service experience of my…read morelife. Dropped my Indian off for 15k mile service on May 20th did not get it back until June 24th!!! Yes there was some warranty repairs they had to do but that should take what a week, 2 weeks maybe 3? NOT 5! Had a trip planned for the 25th of June. Almost didn't get the bike back in time. Also they "washed" my bike, now there are water and chemical spots all over it. They show especially bad on the blacked out parts and they will not come clean. DO NOT GO TO THIS DEALER. You WILL regret it.

I am writing to explain why I answered "no, I would not recommend" based on both my experience on…read morethe showroom floor and the customer-service interactions afterward. Beforehand, I would have recommended your store, as scheduling and arriving was very easy and overall a pleasant process. However, when I arrived, the bike I had requested to see was not on the floor--only the model I had already stated I was not interested in. The saleswoman I worked with was very nice and helpful, and I want to emphasize that. The information she provided matched everything I had already read online. Unfortunately, that was also where the disappointment began, because I was hoping for deeper insight, technical details, and real user-experience feedback--not just information I already knew. When I asked more technical questions, she became, in my opinion, noticeably standoffish. She even said, "You ask some different questions." I explained that I am a different type of person. Her body language suggested that my questions were unusual, which they were not--they were reasonable technical questions that any serious buyer would ask before investing $4,000 of hard-earned money into a dirt bike for an eight-year-old. I value both my time and money. From a technical standpoint, she knew the basic specs but could not explain how to operate the bike's information menus or settings. Anyone can turn a key--but I'm investing in the technology, and that's what I needed help understanding. I was also disappointed by the lack of any real warranty explanation or service assurances in the event something went wrong. Despite these concerns, I cautiously proceeded with the purchase. Even my son, who accompanied me, picked up on the negativity I was receiving simply for asking legitimate questions. After leaving the store, the issues continued. I had to completely drain the battery in order to recharge it to 100% and confirm everything functioned properly. It was 36°F outside, making the process uncomfortable, and the quick-start guide was extremely misleading and difficult to follow. This is why I called customer service for assistance. Unfortunately, customer service also failed to provide the support needed. The representative repeated information from the same quick-start guide--which, again, is inaccurate in several areas. When I called back, the second representative also could not help. It became clear that no one I spoke with knew how to properly pair the device, operate the manual controls, or walk me through troubleshooting. This resulted in wasted time and highlighted a concerning lack of product knowledge. "Real service" would be ensuring the bike is fully trail-ready out of the box, checking all equipment, pairing the remote correctly, and confirming everything works before the customer leaves--so I do not need to return. I requested follow-up service through text, but did not receive the help needed

I can't say enough great things about Scranton GMC! From the moment I walked in, every member of…read morethe sales staff was welcoming, professional, and incredibly accommodating. They made the entire car-buying experience smooth and stress-free. A special shoutout to Jim--he was absolutely phenomenal! Patient, knowledgeable, and genuinely invested in helping me find the right vehicle without ever making me feel pressured. He answered all my questions, explained every detail clearly, and went above and beyond to make sure I left happy. If you're looking for a dealership that truly cares about its customers, look no further than Scranton GMC. Top-notch service, great people, and an all-around fantastic experience

I do NOT recommend this dealership. I purchased a CT5 in April. I've already needed to bring my car…read moreback 3 times for defects (check engine light, reduced acceleration warning, and inoperable features). For context it is currently June 21. Before we purchased, we asked if curtesy vehicles are provided for service appointments and we were told "of course". Yet every appointment I'm left without a vehice (for days at a time, one appointment was a week). I currently have my car back yet I still have inoperable features. Waiting for a call back for more parts to arrive. I should not have these issues with a new car, and because I was sold a defective car, one would think the dealership would try to smooth things over by at the very least providing a loaner vehicle.

Amazing service with the customer in mine. Kevin, Ben and their team displayed exceptional service…read moreto my Honda Ridgeline. I've been on this planet for over 80 years and have had both good and bad experiences with various dealerships during my lifetime. This dealership is one of the very best that I have ever dealt with. They are dedicated to serving the customer. Very rare in our society. I highly recommend this dealership for all makes and models of vehicles. Thank you for a job well done.

Visited Eds Garage today for service. Greeted by Ed, Lane, Tom ,Kevin Joey and Roman. They check…read moreall the details and give you great service at Suburban. My wife and daughter got great deals there. Pete and Lane run a tight but friendly ship over there, and you really cant ask for more when it comes to a new car experience. Service at Ed's is top notch. Bruce Fox