Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

I needed to replace the key fob battery for my 2021 Lexus RX 350 and received a superior level of…read moreservice from Alan. Took a few minutes and I was out the door. A great example of excellent customer service.

We received the best service here. They helped us out tremendously with a vehicle battery issue and…read moregot us back on the road safely. They went above and beyond what anyone would expect. Highly recommend

Went in for a battery for my car key fob. I by mistake asked for the wrong one. I ran back in and…read morethe staff was beyond helpful in exchanging/assisting me get the right kind! This place is great.

Wow! Mike is awesome and a lifesaver! I had no idea a service like this even existed. My parent's…read morecar battery died. I called Mike and he was there in an hour to replace the battery! The battery was completely dead after sitting for a long time (no saving it). I cannot say enough great things. If you're in need of a car battery then you should definitely call!

Thanks to Mike at Battery Connect I am back in business once again on the farm!! This service you…read moreprovide has to be the BEST idea ever!! I have used Battery Connect several times now and it amazes me how he can have such a wide assortment of batteries in his back pocket. Yesterday I blew a hydraulic line on the lead mower, so I had to pull out my back up riding mower. I had to jump it to get it started, so when I took a break I called Mike so he could get a battery on order for me. NOPE, that wasn't necessary because even though it was a unique battery, he had one! From the time I called him to the time the battery was installed was around 2 hours. If I had to take the battery out and drive somewhere, I can guarantee you it would have taken much longer than it took for Mike to deliver and install one! Highly recommend Battery Connect!!

Batteries Plus does not stand behind their products. Batteries less than one year old died and they…read moresaid they would not replace the battery, this is AFTER the employee said that the batteries are back in spec... What a LIE! I have purchased dozens of batteries from Batteries Plus and have never had to bring a battery back for warranty but now I know they don't stand behind their product. It's a shame how one store can ruin it for ALL Batteries Plus stores. Back to Interstate Batteries , Walmart and Advance Auto to purchase batteries for my business!

I want to personally thank Sean (or Shawn?) for outstanding customer service. Both in speaking to…read morehim on the phone and on-site, he was exceptional. When it was clear they didn't have the FOB onsite, he ensured that one was available at another location (Chantilly) and could be installed the same day and let me know about a promotion available for key fobs. (In my case it was for a PRIUS. The Chantilly location was also great). It was just Sean's demeanor and competence that impressed me most. Hats off to him and his fortunate employer.

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

Guess no longer discount for Potomac Green residents. Always use this store to replace light…read morebulbs, boxes and boxes and always received help and a discount. Now help but no discount.

Excellent, fast, honest service. Unbeatable price. No upselling. I feel so good about my customer…read moreexperience I plan to tell all of my friends!

Highly competitive prices. Personal service. Definitely a "go to" for battery services.read more

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

They replaced the car battery in less than 7 minutes! No additional charge for the service. Great…read moreprice too We were in and out before the seat got cold! Great customer service, friendly and knowledgeable. Won't be going anywhere else from now on

Like others, I was sent here by my mechanic. I was in and out with a new battery in 10 minutes. The…read moreinstaller took took extra care to insure that fit was right. Everyone there was professional and polite.

Emailed me back immediately, concise and to the point. I'm a young woman also, so going into any…read moretype of car shop is intimidating. These guys were very nice and I felt safe there!

The only thing I regret about going here is that I didn't write this review much sooner because…read morethis place deserves 5+++++ stars. Sure, go online and I'm sure you can find places to get the same batteries about the same price from a dozen places, so how do you know where to go? You to the place that goes ABOVE & BEYOND what any customer should/would expect to provide A++++ customer service. Remember the days when all locally owned businesses had that "small town/everybody knows your name" type of service and relationship with their customers? It's MORE than that at Battery One. I needed to get replacement batteries for my motorized scooter before I flew out of the country early the next day. The batteries I need aren't normally in stock at battery places so I was relieved to find they had them, but would be closing in an hour. GPS said it was a 45 min drive, so I jumped in the car but it was rush hour so traffic was bad. When I called from the road, they assured me they'd stay open until I got there. I finally arrived right at closing time and bought the batteries. Because I had never put in batteries before, they kindly offered to do it for me even though they were now closed. He got some tools, took out all the screws in the battery case but it wouldn't open. We both looked to see if there was a screw he missed, a secret clasp or some trick that he/we missed but no luck!!! The only thing he thought might work was to drill out the screw holes in front so it would release, however, he didn't have a drill in the store. He said the Home Depot, which was about 10 mins away, would probably do it for me for free and that he'd even wait for me to go there and back since I was in such a bind. I almost wept! By the time I got to Home Depot, got help and came back, another 30 mins had passed. As he patiently changed out the old batteries, we chatted casually and I found out he wasn't the owner but he knew that the owner wouldn't mind him keeping the store open to help. He also said he was supposed to be playing at a softball game right then but he didn't mind being late. Wow. I felt terrible. But SO impressed by his kindness. After he put the batteries in and made sure the cover was back on the best he could, he even waited for me to take a quick ride around on my scooter to make sure everything was working before he helped me load the scooter back into my car. It was an hour and 15 mins after closing, but he gave me a warm friendly smile and wished me a safe drive home. OMG! You'll never get this level of care and service from a box store or Walmart. Like I said, batteries are batteries. But this kind of service is unheard of! Thank you Battery One. THANK YOU!

do not get anything from these guys. i bought an engine from them that they installed. they ruined…read moremy transmission and car now doesnt run. they dont have negative feedback here, so 1 star is way toooooo much for them. they dont have a mechanic, so they ask different mechanics to work on cars, hence no one knows what the other did. save you money and time and go somewhere else. Poor service and lack of knowledge on working on engines