Had the best customer service with Dr. Shehata! His staff was amazing. I came down from Phx to Yuma…read morejust to get his care. He took his time and told me his honest truth and suggestions for my health. I felt at peace when I walked out of the office. Thank you so much for taking care of me.

This is a tough one. Most (not all) of the actual providers are okay to great, but the company is…read moremercenary and has inappropriate clerical and front office staff training. Mercenary: Two charges and two copays for a (not at the hospital) visit to see one provider for one service. Maybe its legal, but its certainly morally ambiguous. Poor Training: Unable to schedule follow up visit at time of current visit. Have to call back in a month. More Poor Training: Tried to schedule a different service and was handed a number to call somebody else for an insurance company we don't even have. Then I realized they were looking at somebody else's account. Instead of apologizing and trying to get things straight they just seemed to want to get us out of the office as fast as possible. Saying they would check with our insurance and call us. It's not covered by the insurance I was willing to pay out of pocket, but they never even let it get to that point. My mom needs hearing aids. I'm willing to pay in cash with $100 bills if need be, but Onvida's ENT clinic on Avenue B just wanted to get rid of us. Generally, Dr Patrick Ford is a great provider there, but he could stand to know a little more about the other directly related services within the clinic. I'd give Dr Ford 4 stars, but Onvida as an organization would get just 1. Given that the cost of Onvida (a community non-profit medical organization) is among the most expensive in the country, my experience today taking my mom to see the doctor was very disappointing. I went with my mom today with every intent of doing whatever was necessary to get her hearing aids going, and left feeling like Onvida doesn't want our business at any price. It was pretty terrible.

Never use this hospital unless you are near death and be ready to die in the hospital…read more Never use their mammograms exam unless you are into pain and S&M. They will deliver pain with ultra sound and demand they can not read the scans so you need to go to the metal sandwich treatment. They will charge you like it is a third world country and continue to charge more every month even if you are not using the services, especially when you complaint in public. Federal health department need to audit the hospital and the way they charge their fees. Poor services even poorer billing system, not a hospital for care or healing. Is a hospital for scamming operations starting this year.

Visited with NP for severe abdominal/back pain. Diagnosed as constipation with advice to drink more…read morewater and take a mild laxative, took labs (they do it every visit?) and sent home. Severeness of pain got worse and advised next day by phone to continue as prescribed and come back in six weeks. An ER visit quickly located a kidney stone. So much for obvious assembly line medical care. BTW, who wants to receive care from a physician who says "Hi, just call me Joe" and then wants to change your food choices secondarily to one's medical issue. Another, BTW, Bob S, is the clinic's owner who gave himself 5. stars.

This place should be called "Double Bogey!" Another Hero to Zero. At first, I went because a friend…read moretold me about the wonderful Dr. Martha Alemayehu. And he was correct, top-notch treatment. Sad to say she left, and it has been terrible since. I was passed off to a NP and while her interest seems genuine the administrative operation of the office is a DISASTER at best. I was to be referred to a Neurologist and that is when the end was near. First on a separate note there were issues with getting insurance approval for a different issue that was affecting my knee. They sent me for x-rays, said I needed treatment, and they would get approval. Never got back to me on that issue. Back to the Neurologist. I was told a name and number and if they did not contact me withing a few days I should call them. I did not get a call, so I began trying to contact them. The Neurologists office phone kept giving me a recording announcing the voice mail system was not available. After multiple attempts I called Up2Par. Their assistant said she would follow up with the Neurologist. She called me back and said she reached them without problem, and I should call again. I got the voice mail system is not available message again. I called Up2Par and she said she would try while I was on the line. This time she got the voice mail not available message. Next, I was referred to Up2Par's scheduling office so I could speak to the lady who would be coordinating the referral. That was a disaster. She spent the better part of the call explaining why the issue was happening such as the doctor that I am referred to does not like voice mail, so the office does not use the technology. After listening to all her excuses, I told her I was unsure about using the doctor they recommended. So, between the multiple missed communications, it seemed after an extreme number of phone calls and mounds of frustration I had an appointment with the Neurologist, and an appointment to check some issues requiring an ultrasound of my chest. Still at this time I am not sure about my knee. Now I receive a form letter with the boxed checked stating and I quote, " We cannot live up to your higher expectations. Due to that, we encourage you to find another physician." Amazing they have a FORM letter that you check the box stating they cannot meet expectations. Apparently, they do that often!

I developed an earache over the passed couple days. As I was about to head to CVS to pick up some…read moreover the counter ear drops, my wife recommended going to urgent care since we're heading out of town tomorrow. I'm a cash payer, no standardized health insurance, so I was reluctant, but decided it might be a good idea because the pain is worse today than it has been. I made the appointment and upon my arrival, I let the woman at the desk know I don't have insurance and ask how much the visit will cost. She said she can't tell me that and it all depends on what the doctor does, x-rays, exams, etc. I thought it be odd there is not a standard visit cost, but thought it'd be around $50-$75 since I knew no x-rays would be needed. I get called back, they weigh me, take my blood pressure and temp, all check out well. I wait a couple mins for the doctor. Not a long wait, which was nice. He walks in and asks about the earache. I tell him it's in my left ear and that I've had similar pain before which turned out to be an impact of the ear or wax build up. He immediately checks my right ear for reference, no problem. Then checks my left and says, "Guess what." I reply, "what." He tells me, it's all clear and completely clean. It is a little inflamed though, so he prescribed me ear drops. He was in the office a total of about 3 to 5 minutes. I go to the front and they give me my script and a bill for $180! What?!?! $180?! For what?! To tell me I have no wax build up in my ear take some ear drops, which I already planned to do? I was floored at the price tag. This is the problem with the health care system. It's such a scam. It's no wonder people result to Google or web md. If she would've told me the price before I went to the back, I would've walked out. But because I was "seen," they can charge whatever they want and I can't do anything about it. Shame on you NextCare taking advantage of hard working Americans. I won't be back, but what do you care? You got your $180.

I would say the doctor/PA was great. Unfortunately, it's been 5 days and still don't have blood…read moreresults after having chest pains while there. They did an EKG which came back negative and also took blood. I was told I would get a call in 2 days. It's been 5 days and I have been trying to call them for 2 days. Nobody is picking up the phone!!!! Ridiculous. Let's see if someone from corporate calls after sending them a message from the website.

I can't say enough good things about Dr. Kruthi Kelur at Onvida Women's Health Center in Yuma,…read moreArizona. After struggling with ongoing pain, she was one of the first providers who truly took me seriously. Because of her thorough care and willingness to listen, I'm now scheduled for surgery in May to finally address what I've been dealing with. Dr. Kelur genuinely listens and doesn't dismiss your concerns. She takes the time to understand what you're going through and makes you feel heard, supported, and validated. That level of compassion is hard to find, and it made a huge difference in my experience. She is not only knowledgeable and professional, but also deeply caring. I feel confident going into my surgery knowing I'm in good hands. I highly recommend Dr. Kelur to anyone looking for a provider who truly advocates for their patients and takes their health concerns seriously. The lady's at the front desk were also very friendly and helpful greeted me when I went in and also thanked me and said goodbye when I was on my way out, been going multiple times as well for blood work and everyone has just been so nice and supportive great customer service all around. Couldn't recommend onvida women's health more !!

I would not recommend this office. I came here to get some information and answers on my recurrent…read moremiscarriages, and asked if my insurance was covered and taken. I was told yes, so imagine my surprise when I was billed almost $4,000 because my insurance was denied. Every time I've called in with a question, the front desk seems as though they have better things to do, and the nurses brush off my questions. Luckily, I only visited here from March to May of 2025, but I felt unheard by the nurses and doctors. Dr. Haddad was nice, but he ignored many of my comments about the timing of my cycle and took 19 vials of blood from me at once. Many staff members overlooked my concerns, and I did not feel compassion from them for my past miscarriages. I moved back to California after this and had to call a few times to get medication refilled. The process was difficult, and my medication was sent to the wrong pharmacy without my knowledge or any note in my chart for me to check the location. This medication was time-sensitive and necessary for me to keep my pregnancy viable, so the lack of urgency was very disappointing.

I would like to file a complaint against Officer Garces, M. Badge # 8279. I was at Dr Michael…read moreKeller's office and having a discussion about them denying my medical care due to my inability to pay my co-pay. I was on the phone with the Humana Insurance company trying to settle the situation and see my doctors when the two police office tap me on shoulder and told me to hang up the phone. I told no because I was talking to the customer representative but Office Garces yanked the phone from my hand and hung it up without even letting me said goodbye. He told me that I need to leave the property and said why. I am not doing anything illegal, he said that I was trespassing. He then decided to grab my arm very tightly and forcibly yanking me out. I told him that he was hurting me and he asked his partner to grab my other arm and told me that they will be bringing me to jail for what for asking my doctor to not deny me of medical care just because I cannot afford my co-pay? I never break the law nor have any police record and I never had any problem whatsoever with the police but today, firsthand I experience the horror of police harassment and abuse of authority just like the situations that they show on TV. I thought those only happens in big cities and all but I guess it happens here in small town of Yuma as well.

From the owner: Dr. Keller founded San Diego Arthritis Medical Clinic in 1975. He expanded the practice to El…read moreCentro in 2000, when the community lost its only rheumatologist. He is Board certified in Internal Medicine, a Fellow of the American College of Rheumatology, and a member of the American College of Physicians. Dr. Keller has appeared many times as guest lecturer to medical staffs and to the public. He has served as principal investigator in over 100 clinical trials. Dr. Keller is a longtime supporter - and past honoree - of the Arthritis Foundation. His involvement with the Arthritis Foundation spans nearly 40 years, as a physician and a member of the board of directors. Half a million people in San Diego are touched directly by arthritis, which is one reason Dr. Keller has made it his life's work to care for people who suffer from arthritis, osteoporosis, and other chronic pain conditions. Dr. Keller is a proud husband, father and grandfather. When he's not treating patients, you might find him riding horses or playing his accordion. Dr. Keller is a recommended physician in the Sharp Hospital network, El Centro Regional Medicine network, and the Yuma Regional Medical Center network.

really like this place. Brady Olson has been a pleasure to deal with. great referrals for my toe…read moreproblems. got great personal advice and motivation from my last visit as well. JDW

I set an appointment for this place for 1/28. I wanted to be seen for diabetes maintenance,…read morefibromyalgia, and some other things that have me worried. (REALLY puffy feet, bad headaches, visual issues, and traveling numbness on my left arm.) Since we travel in an RV and live in AZ in the winter and travel in the summer, I wanted to establish a doctor in Yuma, where I am half of the year. I DO have health insurance that I pay for every month and have for over a year. This clinic was on the directory. When I was shooting the breeze with the nurse, I mentioned the weather and that I live in an RV and we'll be travelling up California in the summer. Then finally Brady Olsen, who I was appointed to see, came in and asked, "Do you live in an RV?" I said "Yes". He said, "You are a transient, we don't do that here". I thought he was kidding at first, so I asked, "What?" "We like to establish long term care for patients and you have too many health issues. We just don't treat transients" He then told me that he treats snowbirds because they live here for 6 months and then travel to somewhere else for 6 months. I told him that's what we're doing, we're just starting! At this point, he wasn't interested in talking to me anymore. He wanted me out of the office. He said, "Check out the Yuma Walk-In Clinic. They deal with transients". At this point, I can't believe whats happening. I never even got to tell him what's going on and what I need help with. The moment I said I live in an RV, he was done. Then, as he was ushering me out of the room, his 4 staff members were watching from the office area. He said, "We need to be more careful about transients". I interjected, "Because we're evil!" I was so upset! I felt humiliated because I was treated like a sub-human.

Dr Duggan is the most caring and attentive Pediatrist we have ever been to. Not just with us but…read morelistening to her with other patients too. The whole staff is a great team. I took my teenager in for chronic ingrown toenails and Dr Duggan talked to her and walked her through the whole process. She took care of all four side walls that been causing her pain for so long. She went above any care we have ever received in Yuma. We are grateful to have found her and her amazing staff.