Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

Beau and his team helped me in refinancing my mortgage. I can't say enough about how Good they were…read moreto deal with. They made the whole process very efficient and kept me informed of the status on a regular basis. The costs were very fair and transparent from the start with no delays or surprises before closing. I would highly recommend them. -Edward W.

We just closed on a HELOC arranged by Beau. He made the process as easy as possible and was…read moreextremely knowledgeable about rates, terms and underwriting. He returns messages quickly and stays ontop of the transaction until it is done. I recommend him highly.

This is for the Navy Federal in Santee not the one on Fletcher Parkway…read more I just couldn't find the one in San If I can rate that branch, I would give it a -50 Hands-down, we've had the worst experience. I have personally ever experienced in a bank and we've been with the Navy Federal Bank for 30 years. My mother is elder Bedford. Her debit card wasn't working. She hasn't drove a vehicle in 20 years. They wanted her to get a identification card, which is fine. That took a week remind you there's no food for her. There's no medicine for her. There's nothing her kids had to figure something out the following week go back into the branch. They literally give this 80 year-old elder so much obstacles just to unlock her debit card and get her money, it was absolutely asinine the disrespect we got from that branch and the people working there was diabolical. Again on her son, and they looked at me like I was literally a criminal who should not be in there when in fact, I'm the one who's been taking care of my mother for the last 20 years I took days off work to go in there to solve this issue so we can get her medicine. They told us basically go get another bank account from another financial institution find 16 different forms of identification, even though the woman told us she knows my mom was the woman but there's policy and that's the problem. Navy Federal's policy basically is elder abuse it needs to change because there's no way an elder woman should be waiting almost 2 weeks to get her money and then go back in to have more obstacles to have to deal with just to identify her even though the branch lady says she knows the woman in front of her is the same woman. Again, I'm going to go as high as I can to complain because these people just shoved us out the door and could care less I highly advise nobody to ever go to that branch or ever deal with Navy Federal again we had to go to another bank to open up another checking account to come back to Navy Federal to prove identity. Absolutely I diabolical the new. Bank looked at it like we were idiots why would they want you to do all of this just to identify an elder that's been with the branch for 28 years are you kidding me. These people are evil and they don't care at all and all they tell you sorry it's policy. It's policy. Hands-down, the worst financial institution on this planet is the branch in Santee Navy Federal.

I handle most of my financial needs through Navy Federal Credit Union, and I can honestly say their…read morecustomer service is second to none. Every time I walk through the door, I'm greeted warmly, and that small gesture alone sets the tone for a great experience. This particular small branch is ideal for quick, efficient transactions. It's never overcrowded, and there's always enough staff on hand to assist you promptly--something I truly appreciate in today's fast-paced world. While they don't offer all the services of a larger or full-service branch, they're excellent for basic banking needs like deposits, withdrawals, or account assistance. One thing to note: there are no public restrooms, so keep that in mind if you plan to be there for more than a few minutes. If you need more in-depth banking services or consultations, I'd recommend the La Mesa branch--but for quick in-and-outs with top-notch service, this location is a favorite of mine. Navy Federal continues to make me feel like more than just an account number--they make me feel like a valued member which places great value on this institution for me. Ps they do share a parking lot with Panera Bread and Chase bank so be prepared to look for parking and also parking places are much narrow which gives this place for me. 4 star.

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

Once again turned to Zindi and Jennifer, this time to buy a condo for my son in Seattle. As always…read morethey were timely, friendly, helpful and on top of everything. If you are looking for team that is extremely competent, won't waste your time and are on top of every issue, I cannot recommend them more highly. I will never use anyone else for real estate finance issues. They got us a great rate, walked us through all the paperwork and reminded us of whatever we needed to document. Thanks again Zindi, Jennifer and Brett! Wayne

My wife and I called Brett and asked about the veteran refinance options. We were in the middle of…read morea refinance and got a little uneasy with the change in numbers on our closing documents for the mortgage loan. We called Brett to compare and we are so happy we called. We went through the closing document numbers with Brett, and even though this was not his loan, he went above and beyond to explain what the numbers meant and how they were calculated. This was a 51 minute phone call where Brett took the time to explain how things work in more detail without speaking a single negative word about competitors. Even though Brett calculated comparable numbers, he did not try to steal business, which speaks very highly to his professionalism. Having an honest conversation with Brett, where he concluded our current deal is pretty good, is so refreshing. Such a great conversation where no sales tactics/gimmicks were used. Just a good business man trying to get the best deal for clients!! Thank you for taking the time to help us today. We really appreciate your expertise.

First home loan things went well, but my refi process, a bit annoyed with. As a very concerned and…read morehands on guy, I appreciate phone calls, not text messages. I need to feel like an individual, not another name in a stack of refi names to get to. Those things didn't happen. Getting a phone call through to Valli can be harder than calling the Governor's office. It is frustrating. Fast forward to a Friday. Valli says via text, "can't close until Tuesday because you checked a box." I replied, "that must have been accidental, close the loan Monday." Guess what, no reply. I had to contact escrow directly to ensure the issue with a checked box (no clue) was cleared up. They informed me the loan will wrap up Monday... Fast forward from Friday to Monday and Valli finally text me back and said, "closing Today." Yea V, I know... Now before anyone says I don't know customer service or she must be so busy, let me assure you, I am in a highly demanding field relying heavily on customer service. There are also 24 hours in a day, 60 minutes in an hour, and 60 seconds in a minute. There's no way you can convince me a phone call is too demanding of anyone's time. If you can't handle your customer load and demands, don't take on more customers. Simple. Valli, you are busy, I get that. We all are. But if I can find one minute to break away from busy to call you, you can find a minute to answer... or call back. Texting about refi information was nauseating. It's too cumbersome. Pick up the phone, call back, heck give a check up call. I didn't even get a follow up call from you after it was all done...

A great experience! Makes every step seem simple, very honest and hard working. It is very nice to…read morehave these qualities when buying a house, because you give them so much personal information. I highly recommend Valli!!

I've been a customer of Joes for a while and I'll tell you, you will not find a better one in the…read morebusiness. He understands the customers needs and always goes above and beyond to ensure "The Best Equity" for the customer. He's an absolute advocate trust, loyalty and friendship with his customers. I and Julie could not have been more blessed to have a friend of his caliber to come in when we needed a home and refi or whatever! He's truly a top shelf standup up guy and always consummate professional in all of our dealings! If there were more stars he would get them from Julie and I! So, since were in SD he gets 10 my own top rating!

Joe and his team were amazing handling our refinancing! Our situation turned interesting when my…read morewife got admitted to the hospital early for our baby...literally the day after we started talking to Joe! Joe continued to work with us for the 3 weeks total we were in there and got the job done with minimal stress to my wife and I! Joe and his team are very knowledgeable and knew in-depth the path for a VA loan refinancing. Today the deal is done, we have a great rate and to top it off, Joe stopped by the house to check on us and meet our 2 week old baby and to thank me personally for my service! That is customer service above and beyond! I strongly recommend Joe to my friends and I hope you check him out also.

We were first time home buyers and had no idea about anything at that process, literally!)) My…read morefriend recommended to reach out to Paige Sturgeon at Granite Mortgage. And I can't be happier that I did! Paige is very professional and patient, he was answering all my stupid questions without making me feel stupid ))) He went through the process with me theoretically so that I understood what's going on and what we need to get our desired home. He and my realtor made this beautiful team and helped me out making all of this complicated process look so easy! I appreciate him so much. I highly recommend Paige Sturgeon. You won't be disappointed!

Paige Sturgen of Granite Mortgage was referred by my realtor and helped my wife & I get an FHA loan…read moreon a condo back in 2011. He was extremely professional, responsive and knowledgeable. As first time home buyers Paige was very patient with us and walked us through the whole process. We got the condo and we used Paige again to refi the condo in July 2014 and dropped 250 off of our payment. He has always made time for me and even has taken time to sit down and help us get a plan to qualify for our next purchase. Good loan, good rates, good guy. Thanks Paige!

When my fiancé and I decided to start the home-buying process, we weren't sure where to begin…read more Andre guided us from start to finish, which as first time homebuyers, was so helpful. The loan process was naturally confusing, but with Andre's explanations and patience, we felt comfortable and excited! Andre made us feel less stressed when making decisions and truly took the time to explain every step along the way. He seriously was only ever a phone call or text away. Andre is amazing! I would recommend him to anyone looking to start the loan or home-buying process. 10/10!

Let me start by saying, I am not one to write reviews but I definitely appreciate when people write…read morereviews regarding a service where someone went above and beyond, and that is why I am writing one. Buying a house for the first time can definitely be a super intimidating process. The process of getting a loan and finding a payment that works into your budget can be an overwhelming experience. With over 26 years of experience in loans, Andre's expertise truly guided us through this process. He was extremely patient, kind, professional, and time-sensitive throughout the entire process. It is rare in the professional world to find someone who gets the ball rolling as quickly and with gazelle-intensity as Andre does. Andre was extremely transparent and honest throughout the whole process and got things done in an extremely time-efficient manner. Andre is the kind of team player that you want on your side of the transaction, as he frequently is the first one to follow up on your loan before anyone else is able to in order to ensure that the process rolls smoothly and quickly. Our loan had some pretty aggressive deadlines, and Andre exceeded those deadlines and got things turned around immediately. As a first-time homebuyer, Andre answered all of our questions with patience and with kindness, something that is rare to find in today's world. We are absolutely thrilled with the service Andre was able to provide to us!

Kimberly Schmidt is hands down the best realtor I've ever worked with. She was more than an agent…read more-- she was a strategic partner who had my back the entire time. She had answers for everything, made the process seamless, and got my condo sold fast (I had 2 offers in a few days!) with zero hiccups. I'm incredibly grateful to have had her on my side. Highly recommend!

I worked with Kimberly recently when I bought my first condo. She was extremely welcoming and…read moreinformative, and made the intimidating experience of buying my first place a very pleasant one. I felt she advocated for me at all the right points of the process, and educated me on many important aspects of buying a home and home ownership in general. She got me a great deal on a really cute condo in Mission Hills, and I still feel very satisfied with the whole process and with my new home! I would definitely recommend hiring Kimberly to help you buy or sell your home. Five Stars!