This place has so much potential. Great location, excellent selection. But service is so hit and…read moremiss. Example. I needed garlic. This store is a 2min walk from my house. I don't mind paying extra for the convenience. So I knew going in the cost would be more. I ask the man behind the counter "How much for the garlic?" He looks at a paper behind the counter and says "$2.99" I said ok. I'll take two. He then immediately changes the price to $3.99. I agree. He then proceeds to ring the items up for $5.00 each. Then didn't mention it. This is not the first time it's happened to me at this location. The only reason why I caught it is because the last two times the same thing happened. Items are not priced, you ask how much they are. They tell you one price and ring up another. I realize I can contact weights and measures and what they're doing is not legal. That's just too much time and effort. They've lost my business. That simple.

Mariah was extremely helpful and I was able to pick up a $5 bottle of Prosecco on clearance. Bonus…read more!!!!

Vons Ojai is my Go-To for everything Food and Drink Related…read more Cons: - Lines to purchase groceries always tend to be a bit long. Pros: - Prices are 150% Better all across the board, than Other Local Grocery Store. - Customer Service and Product Availability Range are 200% Better all across the board, than Other Local Grocery Store.

Unfortunately, the biggest issue is consistency--especially with customer service. Interactions at…read moreboth the checkout and deli counter often feel rushed or disengaged, which makes routine shopping less pleasant than it should be. A friendlier, more attentive approach would go a long way. Product quality and freshness are also concerns. I've come across too many outdated or near-expired items still on the shelves. That makes it hard to find what you're buying and creates extra work double-checking dates. What's most frustrating is that this doesn't seem like a location issue. Other stores in smaller towns manage to run clean, well-stocked, and customer-friendly operations. I had hoped the expansion would address some of these problems, but things actually feel like they've declined. At this point, I often find it more worthwhile to make the drive to Ventura for a better shopping experience. It's unfortunate, because this store is the most convenient option locally and clearly fills an important role in the community. With better management focus on freshness, staff training, and overall consistency, it could be a much better store.

Stopped by the market on our way to park. I wanted to pick up bread and snacks to take with us…read more Lovely variety of goods. Got a delicious sourdough loaf for $11, which was perfect for the park eats. The market is as clean and smelled nice. As someone who doesn't live in Ojai but visits, it's good to know this market has essentials and more.

This is my first time coming here and before I was really confused by the mixed reviews, but my…read moreexperience was a five star 100% the place is beautiful with a fantastic choice of prepared foods, bakery goods, fresh fruit, vegetables meats, and the staff was all so friendly and helpful so my opinion, is whoever is writing negative reviews about this place is not worthy of consideration. That said, we came in early in the morning and went to the breakfast bar first. The eggs, sausages, and various other choices were fresh, well-prepared, and very tasty. This is not a Vons market, and, as mentioned in other reviews, it's more of a blend of Whole Foods and a bit of Trader Joe's. I really appreciate that this is a family-owned establishment, and I don't mind paying a little more to support these businesses. It's becoming tiresome to see corporations and private equity firms taking over family businesses and jobs.

March 1, 2026 10:30 PM…read more I just wanted to give a shoutout to the Albertsons team in Carpinteria. I missed my pickup window but still really needed my groceries, so I went inside hoping they could help. Caroline and a tall gentleman on the team, I apologize I can't remember his name, were incredibly kind and stepped in right away to get everything for me last second. I see them both all the time when I am in the store, and they are always positive and always provide great customer service. This experience was no different. They could have easily told me to reschedule, but instead they made it happen and were genuinely nice about it. That kind of customer service really stands out. I really appreciate the crew there. Thank you.

Great selections and good prices. We went 2-3 times during our stay. Also, the pharmacy helped me…read morepick a decongestant that relieved my cold/cough symptoms.

I visited Rainbow Bridge Natural Foods in Ojai and while the food was great, the service was very…read moredisappointing. Three employees saw us at the register and ignored us. I had to call one over, and she asked me to walk to her instead of coming to the cashier. I ordered a hamburger with just cheese and a juice (which I repeated twice). The juice never came, and the burger arrived with lettuce and tomato. The attitude from the staff was not friendly, and even others in line noticed. Great food, but service is part of the experience. I hope they improve their customer service.

Rainbow Bridge is a healthy, hippie market in Ojai with all sorts of treats and eats. I've come…read morehere so many times, and sometimes honestly it's been a real "miss", usually with untrained or unfriendly employees. One time, my husband and I got the ready made "minestrone", which was a bowl of broken, soggy pasta noodles and broth. Ummmm, that's not minestrone... it's compost. Worst experience was when an employee shamed me for returning an (unused, unopened) item with the receipt. Like, what possibly could have been her problem other than she didn't want to be bothered by me to do her job? But, deep breath, other times it has been a "hit", and for those times I'm thankful. My most recent visit was the other day, with my daughter, as we were just in town for the day, and we wanted to pick up a few things to take with us on our roadtrip. We got a variety of things from organic fruit, to hummus and crackers, to vegan probiotic smoothies, and of course some yummy dark chocolates. The planets were aligned for us on this visit, and we were glad.

I guess it must not be that profitable. They almost never have enough cashiers, especially the…read moreMexican area store here, as opposed to Trader Joe's, which has a lot and you get out of there fast. The cashiers are really good

Stopped by the store at the end of the day....large gathering of people outside the store. There…read morewas security but they appeared to be drug users and homeless. The store didn't have any of the quality of food and selection as expected of Vons. The tomatoes had been spoiled for days. The only produce that appeared fresh were the bananas. The store is in need of a remodel and more staff that are keeping the product stocked. The employees should have a dress code and should appear clean as well. No excuse for that.....I am hopeful that the city is supportive of its residents whether they are homeless or not. Very disappointed in Vons.

This small market had everything a person would need so I can walk from the house and pick up…read moreberries and a coffee and not have to get in my car to go to the larger market in town. Gotta love not having to DRIVE! I love the little fresh coffee and pastry and muffin bar just to the left when you walk in. A small coffee is only $2.29 with creamers and honey included and it's good! There's an amazing deli and I've got to try the hot food bar with tacos and burritos and bowls and the deli sandwiches which are all under $12. Prices are cheaper at VONS but you get quality here and it's super convenient and small and cozy. Employees are happy and helpful and the place is spotless and welcoming. Well done!!

Best service ask for him ! Helps with specialty items and is a hard worker ! Thank you you deserve…read morea raise . Keeps it clean and is so knowledgeable!

Really amazing tacos, full of flavor! Check out this spot the next time you are in Ojai.read more

Venir a la Flor fue como estar en México por un rato. Me encantó el ambiente con los comentaristas…read moredel futbol sonando en la televisión y los grillos cantando de fondo. Un servicio excelente con la calidez que nuestra propia raza nos ofrece y la comida riquísima. Una tienda muy variada aqui encuentras desde los típicos dulces mexicanos, diferentes tipos de carnes, tequilas, botanas, cantaritos, ropa típica, huaraches, y todas esas marcas de productos que pensaste que no ibas a encontrar nunca de este lado del charco hasta rifas hacen y también te venden cigarros sueltos (como en la tiendita de tu colonia) Espero volver pronto!

Love this store, always stocked, always find what I came here for. Restrooms are very accessible…read moreand clean. Restrooms could use an upgrade. Checkers are fast and efficient.

For a store that sells food, you would think that cleanliness would be important. Not to this…read morecompany. The self checkout stations are ALWAYS filthy with messy food film on top of the scanners. ZERO stars for this place.