Ah, sí. Tú quieres que el review sea sobre la actitud y el servicio en general, no contar tu experiencia paso por paso. Algo así: Very disappointing customer service. I believe good customer service is an essential part of any business, and every customer should feel welcomed and valued, no matter how small their purchase is. The attitude of the young woman working around 1:30 PM was very poor and made the overall experience feel unwelcoming. If someone doesn't want to work, it's better not to bring that attitude to the customers. read more

My friend and I decided to check out Oakberry after an event at Pacific City yesterday (7/16 around 8 PM). It was our first time visiting. Our first impression from the outside was great--it looked clean, modern, and very aesthetic. Unfortunately, the experience changed once we walked in. There was only one employee working, which I understand, but she was more engaged in conversation with a male friend who was sitting right by the counter than with customers. No one greeted us, and the atmosphere felt awkward and unwelcoming. When it was our turn to order, the interaction felt like talking to a wall. She wasn't rude, but she wasn't friendly, informative, or helpful either. There was no personality or customer service, and it made the whole experience feel uncomfortable. Having a friend hanging out by the counter isn't necessarily the issue, but paying customers should always come first. We ordered the create-your-own açaí bowl with unlimited toppings. The bowl was decent--not bad, but not memorable either. Unfortunately, the lack of customer service outweighed the food, so this won't be a place I return to. I usually go to Tru Bowl, and this experience reminded me why. This location has a lot of potential, especially being in such a prime spot at Pacific City during the busy summer season. As a manager myself, my feedback would be to invest in hiring and training a strong, customer-focused team. Good customer service leads to good reviews, loyal customers, and local customers who will recommend your business to others. Word of mouth brings people through the door--and ultimately, that's what helps drive revenue. The product can be great, but the experience is what makes people come back. I hope this location takes the feedback seriously because it truly has the potential to be a successful spot. read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California

Came here on a Tuesday evening randomly because we were at Pacific City and craving a smoothie. The worker was preparing 2 drinks for a previous party then it was our turn. It took a while. Worker had no personality, wasn't smiling, and looked miserable. As he was preparing our drinks, 2 more people got in line. While our drink was being blended, he stood there and waited until it was done instead of taking the next person's order in the meantime to multi-task. Slow service overall. Our 16oz s&b glow costed almost $10. Bland, no taste, nothing special. You're better off going to Jamba Juice. read more

Oakberry Acai - S&B Glow - Acai Bowls Near Me - Huntington Beach, California

Crunchy açaí bowl with chia pudding cocoa nibs and fruit Tasty post Sephora pick up.. read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California

Got Oakberry twice this past week. They have an active Postmates/Uber Eats BOGO deal for some of their selected drinks and acai bowls. We went for their original acai bowl. We do like their selection of toppings and were able to pick up to 10 on the 3rd party app. We added matcha chia pudding, gogi berries, blueberries, bananas, strawberries, mangoes, peanut butter and more. Our bowls were ready within 10 minutes of ordering. The bowls were small considering the price. If it weren't for the BOGO deal we probably wouldn't get it. Acai was too sweet for us. We felt the toppings helped masked the sweetness of the acai. They have really good peanut butter and texture of the matcha chia pudding is delicious. Fruit toppings are inconsistent too. There was barely any mango or strawberry slices from our recent visit. read more

Oakberry Acai - Acai Bowl - Classic Size (12 oz) with matcha chia pudding - Acai Bowls Near Me - Huntington Beach, California

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Service is terrible if you ask for something else he'll give you an angry face there's no matcha tastes like water and selfish on their ice don't recommend no wonder nobody goes there do better after taking a sip I felt sick read more

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The workers here have no personality. No hello. They look miserable at work and seemed annoyed when I asked questions. No smile. Saw me and my daughter stand around and they just stood there. Also the most sad looking açaí bowl I've ever seen. The only reason I'm giving it one star is because i cant go lower and it actually tasted okay. Presentation could've been 100000% better. The place has potential but I would start with hiring better people. Otherwise I don't see how this place is going to last. read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California

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This my first time being At Oakberry Açaí. There are lot of good choices of healthy juice drinks. I got very berry with pomegranate juice. And matcha mangoes to try out. Delicious!!! You need to try. Great and quick service. The place is neat / clean The ambiance is ok. Highly recommended for healthy drinks. read more

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Acai Bowl OAK size - gluten free granola, peanut butter, coconut, goji berries, chia seeds and pudding, almonds, collagen, banana, strawberries, blueberries, vegan protein powder. Great way to get your protein in and enjoy something sweet along the beach. Quick service and some interesting toppings not available in your typical acai place like passion fruit and condensed milk. Parking is 1 hr free but great place within this mini outlet center with close proximity to the beach. read more

Oakberry Acai - Acai Bowl - The OAK Size (24 oz) - Acai Bowls Near Me - Huntington Beach, California

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ORDERS: - The OAK Size (24 oz) Acai Bowl x 3 * Oak Peanut Butter Crumbs Zero * Granola * Peanut Butter * Almond Butter * Goji Berries * Chia Seeds * Chia Pudding * Almonds * Honey * Collagen * Cacao Nibs * Passion Fruit * Banana * Strawberries * Blueberries * Condensed Milk * Whey Protein (Layered) I got the Oak Size bowls and they were so so yummy! I really stuffed them with all the healthy options so they were even more healthy and delicious. The fruits were fresh and I loved how they had the option to add whey protein and collagen. Service and staff were quick and friendly. I did an online order and it was done in 10 minutes! read more

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Found this place and booked an order through ClassPass because I had expiring credits and didn't want to book a workout lol. Figured I'd use it than waste it. ClassPass just started offering some food places so yes it was a great opportunity to try something new that I wouldn't have picked before but damn customer service here really tanked it for me. Worker was uninterested and rude when I asked how it works with my online order. I asked if they had a system for the ClassPass or do I just show them the phone ? And since my time passed about 15 min it wasn't showing my order on the app. I had to fumble on my phone to figure it out but if things went his way we would've been gone. Hell no. I paid for both of my açaí bowls through the app. The bowl itself was whatever. I've had top tier açaí bowls in Costa Mesa so you are paying for the convenience of it being by the beach. It is what it is. This won't be a revisit unfortunately. read more

I decided to shop while in the area and ordered their original açai bowl with peanut butter. The service was quick store was neat and tidy. This place is not for people with severe allergies. read more

Oakberry Acai - Original açai Bowl - Classic Size (12 oz) - Acai Bowls Near Me - Huntington Beach, California

The workers are horrible this place is going down hill everytime i come here. 30 minutes for a smoothie yeah right... catch me somewhere else i'll never be here again read more

Parking: No free parking. They're located near a lot with parking spots that have 1 hour free parking. I parked in the public structure for $8 per hour with the first 2 hours being free with validation. Don't lose your parking ticket! Ambiance/Environment: This spot is located in Pacific City. They're on the first floor, around the corner of Peet's Coffee. Very clean and open inside. There's only 2 tables for indoor seating. No outdoor seating of their own, but there are benches outside. Service: Shout out to Sarai! She was cashiering and doing orders by herself. Very knowledgeable about the menu, quick, and efficient. What we ordered: I ordered a Works size (16 oz) of The Original bowl with açaí, granola, peanut butter, banana, and added chia pudding. My partner built his own bowl with açaí, granola, cacao nibs, chia pudding, whey protein (mixed in), banana, blueberry, Goji berry, and almonds in The Oak size (24 oz). We both LOVED our bowls! All ingredients were cold and fresh! Their açaí isn't too sweet or too thick; just perfect. My fav part was also their creamy peanut butter! I also ordered a smoothie. I got the PB & Jam. It tasted delicious and refreshing, though I wished it had more of the peanut butter flavor. Pricing: Yes, their prices are $$$. But let me tell you, it's definitely worth it! read more

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First time here ordered the strawberry matcha latte, it tastes very watery no flavor and the cup it's kind of weird. The pretzels at the front in the bag were good though. Lady behind the counter was nice and to the point. read more

Oakberry Acai - Strawberry Matcha Latte (16 oz) - Acai Bowls Near Me - Huntington Beach, California

The worker here was irritated to have to be serving us. He ignored us when we tried to order. He just stood there until we eventually went to the kiosk to order which I assume was what he wanted so he didn't have to interact with anyone. We watched him do this to everyone else. He made everything as slowly as possible with zero smiles and mumbled the names when he begrudgingly smacked down the orders before walking off to go miserably make another order. We felt like such an inconvenience which shouldn't be the case when you're paying so much money for a snack. Also, the açaí wasn't even good! None of us finished ours. So much was wasted because it wasn't good. read more

Absolutely the best I love how fresh it is , easy parking if you want to run in and pick up after ordering online read more

Oakberry Acai - The best - Acai Bowls Near Me - Huntington Beach, California

The location of this place was really nice since it was across from the beach! Interior was really clean and there were limited seating. * 16 oz bowl : customized with strawberry/blueberry/banana, chia pudding, granola, pb crumbs, whey powder, nut butter, honey, chia seeds, etc. They didn't have other base options besides açaí * power punch smoothie : you can def taste the peanut butter flavor and it's not one of those thick smoothies so it's really easy to drink. read more

Oakberry Acai - 16 oz - Acai Bowls Near Me - Huntington Beach, California

Oakberry has fresh options between bowls, smoothies, and oatmeal. Everything was so refreshing and I love the variety of topping options. The store is so clean and has good lighting for perfect acai pictures. Everything was made so quickly too, you can see the workers add toppings to your acai. I've been thinking about their all acai bowls and I can't wait to go back for more! ig: @cravingswithcat read more

Oakberry Acai - Very Berry Smoothies & BYO Acai Bowl 12oz (ig: @cravingswithcat) - Acai Bowls Near Me - Huntington Beach, California

I really wanted to like Oakberry. First of all, it's in a perfect location for Açaí bowls - who wouldn't want to enjoy one at Pacific City while overlooking the beach?! Secondly, unlimited toppings - yes please!! I loved the ability to customize them exactly to your liking. But honestly it was just a disappointing experience. The açaí mixture was overwhelmingly sweet and completely lacking any flavor in my opinion. The honey was a weird "white honey" that just tasted like sugar and looked completely unappetizing if you catch my drift. Also - the cups were not branded, they just looked like plain plastic cups, unlike what I see in all their marketing photos. The shape of the cups also made it incredibly difficult to get a scoop with all the toppings, unlike a bowl would. The prices are also too high! Finally, to top it off (*no pun intended*), the guy just seemed like he did not want to be working. All in all, I wouldn't return - I'd rather frequent Banzai Bowls just a few blocks away! read more

Oakberry Acai - two dessert cups on a table - Acai Bowls Near Me - Huntington Beach, California

Getting my acai bowl right today. So yummy and healthy! I picked: 1. Acai bowl - granola, chia seed, chia pudding, banana, strawberry, blueberry 2. Acai smoothies read more

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You HAVE TO get the passion fruit & quinoa crisp topping on your açaí and I don't know any other place that does that topping aside from @oakberryusa The super glow smoothie was also a memorable one and I'd describe it like if the viral Hailey Bieber Erewhon smoothie was an açaí smoothie then THIS super glow smoothie would be HER. Had a strawberry glaze vibe to it. : 1.Super Glow * $12.95 | 287 cal {Açaí, Strawberry, Collagen, & Coconut Milk} 2. Zen Matcha * $12.95 | 340 cal {Açaí, Matcha, Oat Milk} 3. BYO Works Bowl 16oz * $13.95 | 530 cal {Açaí, Cacao Nibs, Crispy Quinoa, Chia Pudding, Strawberry, Goji Berry, Passion Fruit($1)} 4. BYO Works Bowl 16oz * $13.95 | 530 cal {Açaí, Crispy Quinoa, Chia Pudding, Banana, Strawberry, Blueberry, Goji Berry, Almonds} Thank you @oakberryusa for the invitation & hospitality I appreciate your support, kindness, & cleanliness in ingredients. Oakberry Açaí @oakberryusa 21010 Pacific Coast Hwy, Ste B110, Huntington Beach, CA 92648 (they also have many locations in LA) #acai #acaibowls #smoothie #huntingtonbeach #pacificcoasthighway #healthydessert #oakberry read more

Walked in excited to try a new açaí place! Unfortunately the açaí came out of a machine like soft serve :( , I think I had collagen power in the bowl that I ordered and it literally wasn't even mixed , ended up having a spoonful of collagen powder :(, pretty mid at best , ended up disappointed af, should of had banzai read more

Oakberry Acai - Açaí Bowl golden almond bowl - Acai Bowls Near Me - Huntington Beach, California

I was so excited to try this place in Pacific City! Unfortunately it wasn't the greatest experience. The worker seemed tired and not happy to be there, but it was later at the end of the evening so I understand. However, the Açaí was not good. It was watery and melted. From walking out of the store to the outdoor seating, it was so watery it might as well been juice at that point. It was expensive too, so I'm not happy with the quality and what I paid sadly. There are many other açaí places around here! read more

January 5 2026 at 4pm. Went to this location for the first time and the girl working had such an attitude. Didn't say hi, didn't offer help, didn't yell my number when it was finish, didn't say bye have a great day she said absolutely nothing? Terrible customer service and if you don't want to deal with customers work at Amazon. Philz coffee across the way customer service was excellent. Will never come to this location again because of the girl working read more

Huntington Beach is officially the hub of acai bowls. This city has an absurd number of quality acai spots in a five mile radius. Oakberry Acai Bowls recently joined the HB bowl game. I've visited a number of their locations in LA and so I was excited to have one locally. I had the opportunity to stop by during their Grand Opening at Pacific City! Their team graciously offered a complimentary acai bowl per person. A pretty decent marketing ploy to get you hooked. Since then they've become my dealer of acai and I've stopped by several times. I agree that there's still some work to be done on their bowls. Their bases melt really fast, so you really need to finish the bowl as quickly as possible. I'd also love to see them add in some more base options in the future! Great spot in the most perfect location! Beach and acai go together like peanut butter and jelly. read more

Oakberry Acai - two people holding cups of fruit and yogurt - Acai Bowls Near Me - Huntington Beach, California

SOOO good! Summer staple and so yummy. They are so aesthetic and the perfect summer vibe. So many options from bowls to smoothies to drinks ! The service is so nice as well. Super quick! read more

My new favorite acai place. The flavor is unbeatable. I love how they stack the acai with your toppings. My only wish is that the bowl was wider so more toppings fit as i felt a little limited and some fell off when i went for my first scoop. The inside is clean and small. No seating but you can go out towards lemonade for a view and seating. The staff took awhile to help us. Between making our bowls they were chatting a bunch so that was the only con. read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California

Stopped by Oakberry for a healthy and cooling snack. It's located at the end of the mall close to the parking entrance at the end. It's a small and clean location. The colors are relaxing and happy. The service was quick being one employee and a stream of customers coming in and out. The employee was friendly and knew the product should you need help ordering. You can order their creations or create one of your own. The açaí itself is delicious. It is not too sweet or bitter as I have had before. I got the summer special which is açaí, orange and granola. I love the texture the granola added and the zing from the layer of orange. A perfect summer creation. We also ordered the works with chia, coco nibs and granola. Another wonderful mixture. read more

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Dive into a world of deliciousness at OAKBERRY! Craving a delightful adventure? Come build your own Acai Bowl at their brand-new spot near the Huntington Beach Pier! Nothing but good vibes and fantastic flavors await you there! Picture this: indulging in one of the BEST acai bowls in the OC, made with THE Authentic Brazilian açaí straight from the Amazon! Plus, UNLIMITED TOPPINGS to choose from - it's a topping lover's paradise! Toppings: 1st acai bowl: Coconut, Peanut Butter, Chia Pudding , Blueberry, Gogi berries, Cashews, Almonds, Chia seed 2nd acai bowl: Chia pudding, Almonds, Coconut, Blueberries, Banana, Strawberry Love the different textures!! So delicious!! Trust me, after one bite, you'll be saying, "I could totally eat this every day!" read more

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I had high expectations for this place since I've been to a lot of açaí bowl places. I rarely give restaurants anything under 4 stars. Would I come back? No. For $18, the 24oz of açaí was not worth the amount of toppings, especially the fruit. I didn't really taste anything special for their açaí. I walked in and the cashier was on her phone. There was no greeting whatsoever. When we left, she was also on her phone. Here's What I Got: Custom Acai Bowl, 24oz: - 5/10, it was still edible but incomparable to other places - Granola, Cacao Nibs, Almond Butter, Chia Pudding, Honey, Whey Protein, Collagen, Strawberry, Blueberry, Goji Berry, Almond, Chia Seed - The granola was still crunchy, which I really enjoyed - It was hard to get to all of the toppings because they have cups rather than bowls. Their longer white spoons made it easier to dig into the cup - The whey protein is just powder and made the açaí taste a little funny read more

Oakberry Acai - Custom Açaí Bowl - 24oz - Acai Bowls Near Me - Huntington Beach, California

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The açaí at Oakberry is delicious! I got Works with Unlimited Toppings and it was the perfect size. My favorite toppings are granola, coconut, cacao nibs, goji berries and almond butter. They offer all the toppings I like. Not sure why they call it an açaí bowl because it is more of a cup than a bowl hah. The açaí itself has good flavor which is what I'm looking for. Now it's not the best flavor, could use more açaí flavor but still decent. It's not bitter nor overly sweet which I appreciated. The texture is really important to me. Here, it is more of a smoothie-like consistency. It's definitely not as thick as I prefer but to each their own. I just wish it was more frozen and thicker/creamy. I wouldn't go out of my way to come here but would definitely get it if I'm in the area and craving an açaí bowl. It's located at Pacific City across from Philz Coffee. It's across the street from the beach. There's an underground parking structure for the plaza and they validate the ticket for you. Validated tickets are free for the first 2-3 hours depending on the day you go. Service is ok, the man helping me wasn't super inviting but cordial. Inside is very cute, casual yet modern. There are a few tables inside to sit. There's also benches outside around the plaza or you can go across the street to the beach. Price is fair, they give you a lot of açaí which I like and what I look for when I order an açaí bowl! It sucks when you go to a place and they mostly give you toppings. read more

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As we were exploring Pacific City, we decided to get some Oakberry as first timers. The menu had a big selection of toppings including ones we've never seen before such as collagen and vegan protein. We ordered the 2 popular bowls: Signature and Crunchy. Our server was great! He was very good at explaining and offering recommendations. Then for the taste test, pleasantly surprised! They've probably got the yummiest peanut butter and I like how it's a but more runny instead of super thick. Overall, the perfect sweet treat for lounging near the beach! read more

Oakberry Acai - Acai Bowl - The Original - (16 oz) and Acai Bowl - Crunchy - (16 oz) - Acai Bowls Near Me - Huntington Beach, California

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If you're looking for a good place for an açaí bowl this is it! I don't normally like açaí bowls because it tends to be overly sweet or has a chalky texture but the açaí bowl I had here was perfect! They have many different fruits to choose from and passion fruit which is extra but worth it! The customer service is great, prices are a little bit higher than other places but it's worth it. There is indoor seating or you can sit outdoors and the ocean views! read more

Oakberry Acai - Acai Bowl - Classic (12 oz) - Acai Bowls Near Me - Huntington Beach, California

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Great açaí, just not the best granola! Service is good. Place is clean and great location.

The store is clean, new, and the staff are so sweet and make sure that your bowl is customized to perfection. I love that it's UNLIMITED toppings here and they really do load it up. We got two build your own bowls and they were the best sweet treats to cool us down during these rising temperatures. The fact that it's in cups instead of bowls allows for more layering so you get a bit of everything in one bite. Not only does the acai taste premium but they might have my favorite peanut butter/almond butter consistency! Definitely a bit more expensive than your regular acai bowl place but I'd highly recommend if you're in the area and craving something healthy and refreshing read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California

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Overpriced for the quality and size of the product. Was truly excited to try this place as I love açaí. Similar to Blue Bowl, you select a size and the topping is unlimited. Rather than a bowl, it's in a cup, like their smoothie. The açaí appears to be more like soft serve cause that's the machine that it came out of...not blended after you order or in a tube like other places. They also "layer" the açaí by putting little amount then the toppings then another layer. There also seem to be a swirl of condensed or evaporated milk on the outer layer of the cup. Overall it was overly sweet and diluted. If it wasn't for the topping, I would be able to drink it like a smoothie. read more

"bowls" are served in cups, which does make it a bit easier when walking around. we came yesterday while shopping! açaí base was a bit liquidy overall food tho. read more

Was craving a smoothie when I was here last Sunday & came upon this small place on my way back down to the garages. It's been awhile since I came to Pacific City (1 year probly) so not sure if it's new but there was no line so decided to give it a try. Opted for the very berry smoothie in a medium which they call The Works. The small was too small & didn't want to invest in a large in case it wasn't good. Sooo.. Though it was pretty good in that moment, in my humble opinion, $14 (after taxes) for a medium smoothie is WILD. & to think, a large would've been about $18. If I'm not mistaken, Nékter's drinks are the same size & is only about $14 (after taxes) for a large. & the quality & taste is just as great if not better. I haven't even talked about the bowls which are about $20! Like, maybe it's the location of the place where it's by the beach & it's a hot plaza for tourists but even so, thats pretty excessive for some smoothies & açaí bowls. Also, the fact that there was only 1 guy working & he had to both take & make all the orders. The place suddenly got slammed as I was leaving so hopefully the guy has help when it's actually busy cause I can't imagine handling a full house alone. Honest thought, probly won't be coming back unless I'm really dying for a smoothie & am too lazy to drive elsewhere. read more

Oakberry Acai - Menu: 6/2/24 - Acai Bowls Near Me - Huntington Beach, California

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We love this place for some acai. They have 3 different sizes to choose from. If you order from the app the service is fast and it comes in a cute to go bag. Their acai consistency is like smoothie base. read more

Oakberry Acai - Acai Bowls Near Me - Huntington Beach, California