I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

I had a standard cleaning done with baseboards added…read more The cleaning itself was 4 stars. There were a couple areas left untouched (entryway table and above the fridge) and a broken candlestick. I understand mistakes happen, but it was not reported, just propped up to hide that it was broken. I reported the issue and a service rep got back to me and ending up giving me a small refund of $40. Despite these issues, I was still planning to give them another try. Fast forwards several weeks, I received a text message about a promo and decided to move forward with booking, with a willingness to commit to several cleanings with this company. I was told that I had been scheduled and confirmed, only for 10 min later to receive another message stating "After reviewing availability and internal guidelines, we're not able to move forward with this promotion." I asked if this was because of my feedback from my initial appointment and received no response. I then decided to try calling and it was at the time I realized that I was blocked. I find this very weird and unprofessional, and thusly would not recommend their services.

I'm so grateful that I found Berry Clean. Truly a professional business from top to bottom. Pricing…read morevery reasonable for the quality of work. If a job is worth doing right, it's worth doing well. Thank you, Berry Clean!!

Got them to help power wash our back patio earlier in the year. They did a good job getting rid of…read morebuildup and cobwebs. They were detailed and warned us about certain bricked areas where power washing could cause damage.

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

Worst cleaning experience. I expected the cleaners to already know what was to be cleaned as part…read moreof a deep clean in detail. When they "finished" none of the cabinet surfaces were cleaned, there were still cobwebs, the sink was still grimy, the windowsills were not even cleaned, and the backlash of the kitchen was still dirty. I had to babysit the cleaners to make sure they actually cleaned! And they kept talking back to me and saying this can't be cleaned more when I could clean it. And one of the cleaners spilled all over the back of an artwork. What a headache!

I only wish there were more than 4 stars!! Cleaning Nation does an amazing job!! I had gotten a…read more'deep cleaning' as a birthday gift from my son. They did a superior job covering all the tasks I had requested and did a whole lot more, even things like cleaning my electric toothbrush and taking care of my refrigerator. They also sent my son pictures of the work done for his approval. I can not say enough about Cleaning Nation, only that I have found my long-term cleaner!!

Rosa was very friendly and polite when she arrived to my house for my monthly cleaning. The house…read morewas sparkling after she cleaned it. I appreciate the extra effort she put into cleaning the bathrooms. I've had BA House Cleaning do every 4 week services for over a year now and I'm happy with my service every time.

We've been using BA House Cleaning for over a year now. Most of the cleaners have been great. We…read morehad Lorena for almost a year who we loved, but recently, Hazel O and Lola H have been very thorough in their cleanings.

I recently hired Extreme Janitorial for a deep cleaning at my Bay Area office, and I couldn't be…read morehappier with the results. Their team was punctual, professional, and incredibly thorough. Every corner--down to the smallest detail--was spotless by the time they finished. Communication was smooth, scheduling was easy, and the quality of their work truly exceeded expectations. I also appreciate that they are a local Bay Area family-owned business--it's always nice to support and work with companies rooted in our community. I highly recommend Extreme Janitorial to anyone looking for reliable, top-tier cleaning services. Kindly, The Goodview Co., Family

This business is a contractor for janitorial service at the place I work at, and they have an…read moreexcellent line of employees that are committed to get the job done. Keeping us employees to work in sanitary conditions, most importantly keeping us safe. Consisting of deep cleans in all areas of the building, and a full perimeter of sanitizing in areas where there are high capacity of employees since COVID-19 is a global issue. Overall this company has proven what there capable of and they've definitely accomplished the objective of what it means to have a successful janitorial service. Well done!

Everything went smoothly today. Ed arrived right on time and was extremely professional throughout…read morethe entire visit. I shared a few concerns with him regarding my solar panels and he addressed them promptly before getting straight to work. I really appreciated the before-and-after photos he provided -- the difference is impressive! The panels look practically brand new. I immediately checked my app and it showed 12% increase in efficiency. Overall, I'm very happy with the service and completely satisfied with the results. Great communication, excellent workmanship, and attention to detail -- I would absolutely recommend this team to anyone needing solar panel maintenance or cleaning. Edit: Checked my app and now showing 24% efficiency compared to yesterday

Great job. Tech arrived in the promised window for solar panel cleaning, checked in with me to…read moreconfirm cleaning and hose location, completed timely with a thorough cleaning and shared photos as evidence with before/after shots. Very professional and courteous. Panel power generation up 15% after the cleaning, so I know it was effective! They weren't the cheapest quote but did a great job.

Highly recommend! - the team did an excellent job in cleaning the apartment after a move out. They…read moreworked incredibly hard, were meticulous in their execution and a pleasure to deal with.

Lucy's Cleaning Service came to do a deep cleaning and help ready the home for the market. The home…read morebelonged to our parents who have since passed on. Lucy and her team took very good care of the home making all its old parts shiny and clean. I felt Lucy's prices were reasonable too. I appreciated her attention to detail. The mini blinds were a challenge to clean and they came out better than I thought they would. Years of accumulated dust. Lucy also was able to make the kitchen cabinets look wonderful. Our dad made the kitchen cabinets so I bet he would be delighted at how clean they are now. Thank you Lucy and your team for making our parents home look loved and cared for. We hope a new family will love and care for this very special home. I recommend Lucy's Cleaning Services.