The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.

Everything about this experience was amazing! RITA is such a gem and incredibly knowledgeable on…read morehow to dress my husband's body type. He looked so sharp that I wanted to buy everything! They have the biggest selection of Big and Tall I have ever seen and the clothes are such great quality. Would not change anything! Best shopping experience EVER!

Called to dispute a charge on my receipt, talked to Brianna on the phone who was sassy and rude…read more Normally the employees here are pretty nice and helpful. Where they found her at I'm not sure, but if they want to keep their regular customers they better think twice about having her as an employee.

Sara gave great customer service today. She recommended that my bodybuilder shaped son wear modern…read morefit and slim fit only shirts to accentuate his figure. This recommendation complimented him well. We were also directed to the end of season mark down racks. $70 shirts were marked down as low as $20. Because of this he is very pleased with today's purchase.

I spent $1000 in one visit in December 2025 at this store. I visited again in January 2026 to…read morereturn one $90 pair of slacks of which I inadvertently purchased forgetting that I had an identical pair already at home. As soon as I entered the store with a small MW bag in hand containing the pants, this gangly, Hispanic woman - mid-50s, short hair with glasses - rushes to the door loudly asking me why am I returning an item and why had I chosen "her" store. I responded to her that I was returning the item, because I could - for one - and secondly, I had originally purchased the item at this store. She continued with her complaints about the return and how she gets tired of people returning items to "her" store, "just because it is the largest in the area and makes the most money". What kind of halfway intelligent person makes such a scene at the front of a store before they even know what was being returned, if the customer preferred an exchange or even wanted to pick up something new during the visit? I guess that Mens Wearhouse doesn't train their employees to understand that if a customer needs to return an item, unused, tags still intact, with the original receipt in hand, they shouldn't be met with obnoxious, unprofessional behavior by a clown masquerading as a responsible professional retailer. Again, I spent $1000 at this store during my December 2025 visit, so a simple return of approximately $90 from the same $1000 transaction should have been handled efficiently and professionally. Just because the customers are buying off the rack at Mens Wearhouse, it shouldn't mean that it is acceptable for the customer service there to be on par with what one might experience at the flea market in a third world country. If you're in Frisco, skip this store, and try ISW, Jos.A.Bank, or elsewhere in Stonebriar Mall - it's better to pay a little more, and actually receive an acceptable level of customer service from quality people.

In reviewing the other comments, collectively I would agree with the others. Great summary. To add:…read moreas the turn over appears high. Employees are never the same, new ones are inexperienced and do not know fashion or how to price, policies change , the company claims to buy all seasons all year round but depending on who is buying that is not the case. The customer service is not good ,the employees appear stuck up, more frowns than smiles as if they do not want to be at work . If you are looking to sell good luck, they are extremely slow so after 5 hours of waiting you may get a call to come pick up your bag because they couldnt get to it.

It's a good place to find a random designer find but if you were looking to sell items, you might…read moremake $1.50 per item. It's not necessarily worth your time unless they take absolutely everything you bring in. The employees were very, very nice and helpful! The process of selling items was super easy. The store is very clean and tidy, but the clothes are not organized by size making it a little difficult to go right to your size and browse. It looks like it was more arranged by color and style more than anything.

Lands' End is the best wholesale retail brand in the United States, period; I am a quadrilateral…read moreamputee due to the infectious disease, Meningoccemia, which I contracted during the data collection phase of the cross-cultural GLOBE Leadership Study of efficacy of actual physical behaviors in decision making, which concluded that the most important things that managers can achieve is discerning what courses of action to support. As far as Lands' End clothing goes, I sort of "Grew Up" in the midst of a massive fight against the average stores, J.C. Penny, Sears & Roebuck, Inc., all competing with the other vendors, who are vying for a share of the market. Land's' End created value for consumers by using direct mail and the internet sealed the deal. Cheers. Mark C. Fearing, Ph.D.

Swim suit statements relative to retaining color is debatable. I wore a dark purple and hot pink…read moretankini top that faded significantly. For about a year, I participated in aquatic exercises in an indoor pool 2 x week for about an hour each session. I faithfully washed the suit using mild soap right after taking it off and hung it to dry indoors. When I took it back to the store to show them how seriously bad it faded, I was given $20.00. That was an extremely low reimbursement for such an expensive top. I now have (purchased 6 months ago) a black & white striped tankini top I purchased inexpensively from Kohls that is retaining the colors as when first worn. Do not pay exorbitant amounts of money for Lands End swimwear.

Friendly staff were helpful. Stylish shirts were sharp. What else can you ask for?…read more Thank you J Crew.

Horrible customer service from Lucia Flynn. She is very difficult to deal with . She refused to…read moreoffer me a merchandise credit on a gift I received . I shop all of the time and she's very difficult.

I used to love this Uptown Cheapskate location. The staff was always friendly, the selling process…read morefelt smooth, and I never left without at least an $80 payout. It genuinely felt worth my time, and I used to recommend this store to people. Unfortunately, my most recent experience was very different. The in-store pricing has gotten pretty high -- most items are $20+, which is often only about $5 off retail. For a resale store, that doesn't feel like much of a deal anymore. The bigger disappointment was the selling experience. We brought in three full bags of quality items, and while nothing was said outright, the staff's demeanor made it feel like it was an inconvenience. The energy felt rushed and dismissive. They ended up taking only five items, and one entire bag was returned to us in the exact same order we dropped it off -- clearly untouched. It was frustrating, especially considering how positive my experiences used to be here. I'm not sure what's changed, but this visit didn't reflect the friendly, fair experience I had come to expect from this location.

This location continues to be my favorite! It's so clean and organized inside and the service is…read moregreat! The staff is so friendly. They have a huge selection of items to choose from at a very reasonable value. I always ended up buying shoes here lol

I am not sure what is going on with Saks Fifth Avenue, but I would strong discourage anyone from…read moreshopping online. Dealing with their customer service and refund process is a pain, and in some cases fraudulent!!

These stores have gone more and more to a discount platform. The merchandising is a bit more…read moreupscale than Marshall's or TJ Max but you have to hunt and peck to find things. Usually the merchandise is not "deep" but you can find a little of this and a little of that. Today I did run into the nicest salesman I think I have ever met in one of their stores. He was working in the shoe department and he was super helpful!!!! FYI I seem to find nice shoes and sunglasses at their stores!!! So give them a try.

Great afternoon experience shopping, chatting and buying some fine sports coat and pants…read morecombinations. An independent clothier, it doesn't get any better than this boutique. A relaxed shopping environment. We didn't want to leave!! Tom and Toni

My husband only comes here for his suits! Amazing quality, priced pretty decently, and they have a…read morevery unique collection! The store owner is so sweet and knows his suits!

It was fun to actually walk into a mall and retail store for the first time in 4 years it seems…read more Lingered in shoes, handbags and went upstairs for apparel. I find it difficult to shop and understand the vibe of each department. Assumed they expect you to linger down the aisle looking for a treasure. I did that and found a few items to try on and the service was great, welcoming and memorable so making it easy to remember who helped you. I would have stayed longer but felt overwhelmed with how they arrange their departments and the styling of the mannequins. Don't get me wrong as I like the quality but 90$ for a tank top. No Thank you. Anyways, I checked out with a few trendy yet sustainable items.

My friend and I went to MAC cosmetics which is located at this location. I had went to Sephora…read moreprior to coming here, and the ladies there weren't that much of a help. We walked down to Nordstrom. We were immediately greeted by Nikki at the counter. I was telling her what was going on. I'm not big on makeup at all. She took the time to find the right foundation for me. She even applied it just to make sure. The ladies at Sephora didn't even do that. I really appreciated her taking her time and having patience with me. Her customer service skills are excellent! You can tell she has passion for what she does and wanting to make sure you feel beautiful.