I've visited twice, once to purchase and once because I needed around repair. BOTH times have been…read moreINCREDIBLE! The people at this location are helpful and friendly! I truest them to not only take care of me but my family as well. Thank you!!!!!!

Visionworks is a pretty good company, they have very convenient policies about your satisfaction…read morewith a pair of glasses and can easily fix issues with prescriptions or replace frames that end up being a poor fit within 100 days. They have comparable prices and usually run specials if you are purchasing more than one pair. I also appreciate the variety of locations with a joint system, making it very convenient to use multiple locations towards the same goal. That's why I've used them the last several years. However, the staff is what makes a location desirable to me, and 16 months ago I was settling for this location, not choosing it. That all changed when I stopped by last month and saw an entirely different staff from my last visit. In fact, the staff partially comprised of some of the superstars from the Highland Village location, including the current manager. I think the change occurred about 3 months ago. I was thrilled to see Brooke, easily my favorite Visionworks employee, and everything has run so smoothly from our consultation to communication updates to the pickup! Everything was so seamless and convenient and since we live in Denton, it's a relief to have an excellent location locally! I'm always impressed with Brooke, she is so personable and remembers previous interactions and just makes you feel so welcome. She is incredibly thorough too, which is so appreciated when you are continually in a time crunch and can't afford to do things twice. We came in looking to make a current pair of my husband's glasses into prescription sunglasses. He wanted transition lenses for those long road trips that span the entire day and had no interest in switching back and forth. Brooke did a fantastic job going over options and making us aware of extra benefits we didn't know we could use. She got us a great deal and my husband was able to hold onto his current glasses for a backup pair without any additional cost. My husband is really impressed with his new sunglasses! The transition capability goes way darker than we hoped for, which comes in handy on those painfully sunny days. It's been several weeks and I sometimes catch him holding them out the window to see how fast they change, lol. Thank God for their text system! I was out of town dealing with a family emergency and completely forgot we had even ordered these. You do get emails during the process, assuring you things are going well, but the text occurs only when your order is ready for pickup, allowing you to easily arrange your plans. The entire process took less than 2 weeks. I can't say enough good things about this location or the excellent staff. Highly recommend!

My daughter got an annual eye check up, was confirmed 2 times my insurance was covered 100% with…read morethe front office. A month later they called my copay was $120 and they said I should call insurance company if I think that is unacceptable. I was told by insurance company eye exam is 100% covered , that is correct. But the provider claimed regarding eye exam plus specialist visit so $120 was my responsibility. They should be known about eye exam and specialist visit are different process, but they said just 100% covered eye exam and claimed 2 different things? I literally sat there and heard about Dream lense advertisement to sell more than $2000 plan by the "specialist" Yes I was definitely interested and planned to get that next year since they asked me to revisit in 6months. Now no way! Glad to know they scammed and overcharged service.

I have had great experiences here and I've been a patient for nearly 5 years. I always leave…read moreconfident in Dr. Schirner's recommendations.

Can't say enough about the fantastic service I received from the staff at Target Optical in…read moreLewisville. I went into the location this morning and forgot my prescription but Mary was very helpful. Greeted me when I walked in even though she was with another customer and invited me to look around and if I had any questions please let her know. I was overwhelmed by the quality of the selections and the range of styles. Mary was very helpful and asked questions about my lifestyle to help find the right pair for me. I told her I needed to grab my prescription and I would be back later. Came back and Mary was busy with a customer but Julie was there to assist me. She asked similar questions to Mary and went over the different providers and for those wondering she did not start off with the most expensive pair. She was more concerned with the way they fit my face and how comfortable they were. Was very patient in me going back and forth among 3 styles and then deciding between 3 colors. Julie and Mary are fantastic! Very knowledgeable, very helpful and went over all my options very clearly and I walked out knowing exactly what I had paid for. I will be doing my glasses shopping here from now on! Can't wait to get my glasses after I get back in town from the holidays. Thank you Julie and Mary.

Eye doctor was great and bubbly…read more Sam, in the eyewear department, is amazing. Was a huge help in figuring out the style and fit of prescription glasses for my face. I get compliments every single day with my new frames. It's a fashion statement for sure and Sam deserves all the credit.

Great store, employees are friendly and helpful. I get glasses for my two kids and myself…read more Recently I went ahead and also had my annual eye exam here since they take my vision coverage. Dr Nguyen was great. He was detailed and explained everything - and even though I'm sure he says the same things 1000 times you can tell he enjoys what he does and provides a high level of care.

I had an amazing experience today at this Warby Parker location. Everybody was so welcoming &…read morehelpful! I got all of my questions answered. Kathrine was very kind and extremely helpful. Dr Quang Nguyen was knowledgeable and was eager to help me with my vision needs. I plan to go back for my future eye exams and glasses needs.

I contacted the office Tuesday to schedule an appointment for Thursday. The lady who answered the…read morephone did not know which provider covered my Metlife Insurance Policy. I had the numbers on the card available, but instead of working the issue and contacting my insurance - she submitted under a random electronic drop down for a different type of Metlife insurance and I was later contacted via text with a message stating Spectrum Vision needed additional insurance information. I called the Spectrum Vision office and was given voicemail. On the voicemail - I left my insurance numbers and the phone number for Metlife. A phone number the office workers could have used to call Metlife and verify this office was covered (as it is listed in the online provider directory). Instead of doing her job, she cancelled my appointment when I was unable to pickup the phone Wednesday. I was working constantly and unable to pick up the phone - so she should have done her job instead of cancelling my appointment. Is it that hard to call a phone number for an insurance provider? Now that I am no longer working today, I am happy to provide this feedback. See attached screenshot for my Vision Provider directory.

I had an appointment scheduled and the morning of the appointment, they messaged saying my…read moreinsurance wasn't valid. I called and let them know if was valid because I just utilized it. The gentleman on the phone was rude and put no effort into helping me. He just kept saying "yea, it's not coming up". He was rude, lazy and lacked customer service. Take your business elsewhere.

I know this review is long overdue, but honestly--that says more about the impact Dr. Brecheen has…read morehad on our lives than anything else. Even a year later, I still feel the need to say thank you. My son, from the very beginning, was intuitive and quick to comprehend--analytical, thoughtful, and eager to do his best. Starting in early elementary school, we began noticing a gap between what he *understood* and what he could *produce*. His comprehension was high, but his work was slow, and something just didn't add up. Like many parents, I assumed it might be focus, effort, or just something he would grow out of. I was referred to Dr. Brecheen by another mom who had gone through something very similar with her own daughter and recognized the same signs in my son. Dr. Brecheen was the first person to look deeper and ask the right questions. Through his testing, he identified underlying vision issues that were affecting how my son's eyes worked together--issues that a traditional eye exam would not catch and that many professionals in the school system don't even recognize as a diagnosable condition with a real, solvable path forward. Finally, we had a real answer. Not a label, not a guess--an actual, fixable problem. What meant just as much was the confidence Dr. Brecheen and his team had in the plan. From the very beginning, they didn't just give us answers--they gave us reassurance. His team shows up with genuine care, heart, and a shared commitment to each patient's success, and that support became exactly what we needed to stay consistent and trust the process. We committed to the vision therapy program, and over the course of about a year, everything began to change. What once took so much effort became natural. His speed improved, his confidence grew, and the frustration we used to face during homework simply disappeared. The results have been incredible. He's now thriving in all subjects and for the first time, truly enjoying reading. His teachers no longer question his pace or focus--in fact, he's now one of the first to finish. Watching that transformation as a parent is something I can't fully put into words. Dr. Brecheen doesn't just check your eyes--he changes the way your child experiences the world. I am beyond grateful for what he has done for my son and for our family. If you feel like something isn't adding up with your child's performance, even when they're clearly capable--this is the place to go.

Whether you are looking for a routine eye exam or in need of vision therapy you won't find a more…read morecaring, knowledgeable, and friendly optometrist than Dr. Brecheen. It's obvious that he truly loves what he does. I can't say enough good things about him and his staff. I started taking my son to see him years ago for regular eye exams and new glasses. Also, I thought he needed vision therapy. As it turns out, he did not but I did. I've been doing vision therapy for nearly 3 years with my therapist Cathy (most people wouldn't need to go that long but I'm a special case!) And, it has absolutely changed my life. Since I was an infant my world was flat - until now. I actually have depth perception which I always thought was impossible. The therapy can help adults as well as kids. And I'm living proof that its never too late. I wish I could give them 100 stars because 5 just isn't enough!

I have been using as my annual check up for years. they do a great job! I plan on continuing…read morevisiting for all my visual needs.

The staff are delightful. Seriously: they all are so nice and helpful…read more The exam is good, the product is good, and the price is reasonable. And again: the staff are so nice.