I definitely will not be going back to Oasis. They are not friendly at all and to me good customer service and being friendly are key. I don't know the name of the lady who did my pedicure but she was an older woman with glasses. She didn't ask me if I wanted her to cut my nails or how wanted them shaped, she just did whatever. She scrubbed the side of my foot a little too hard and it still hurts as I'm writing this review. The prices are okay but I've had better and friendlier service for cheaper. I guess I'm still on the hunt for a great nail salon in the bay area. read more

I've never done a review for any business but I thought I would do a review for this business because one of the employees here did a terrible job on a full set of acrylic nails. I was very unsatisfied with the service and the lady told me she could fix them. I could not sit and waste another hour to get them replaced just because this lady did a horrible job! I am very busy to sit another hour! I have went there to get my nails done before by other employees and was satisfied but this lady messed my nails up! They were shaped unevenly and super thin, one of them broke the next day!!! I went back on another occasion and was told to find another place to do my nails. Very unsatisfied with this place. read more

So I've been coming to this nail shop a few months now. Ann does a great job and I trust her skills when it come to full sets. Helen was also a pleasure with my pedicures because she gets everything and paints really well! So as you can read I'm not here to bash this shop as a whole..However, as an establishment you should know your customers are ALWAYS right. As a paying customer who leaves tips almost every visit I wasn't always treated nicely. One of the workers there would mug me and refuse to work with me when I came in for a pedicure one day and offered her services to a client who came in AFTER me. She was very rude and I told her to her face that you shouldn't ignore customers in your place business. Fast forward, I didn't really care for her so I just didn't deal with her and requested my favs every time. My last visit I was embarrassed and ridiculed after walking out, the owner stopped me to say I was no longer welcome because I made "people" feel uncomfortable when really it was that one woman who was rude to me first that she was referring to. I feel like as a business owner she should have checked her employee for her lack of respect and professionalism. I am saddened to have to be forced to find someone else to do my nails due to one pressed employee. Lol you need to do better Oasis. read more

I called ahead to make an appointment for a manicure and a full set at 6pm. When I got there they did the pedicure nice but when I told the male staff member that my nails are sensitive to the drill. He suggested that I get a manicure. I just wanted to him to be gentle with the drill and not drill down to my flesh. He insisted, but I still wanted the full set. I asked him to go gently and he said he needs to drill hard to make the gel powder sticks. He didn't even try to do my nails with the drill we were just TALKING! Then everyone who works there started talking in their languages and he packed up and left. I asked another girl who is going to do my nails since he left and they all got real loud talking about me in there language saying they gotta go home. They close at 8pm and it was 7:10pm. Then they did this other ladies full set of nails right after me. So they all were talking about how I am sensitive and for no one do my nails I think. I haven't been there in a long time because they are always rude. If I tell my pedicure person something like and you scrub a little harder or can you clip this nail shorter. She tells the person next to her in her language and they both look at me and talk and point at my feet. Now I remember why I have not came to this shop in over a year. I will not go back and don't you! It's so disrespectful to talk about someone in another language right in front of them. Don't go to Oasis!! YOU HAVE BEEN WARNED. read more

I've been to many spas throughout the country and I've been getting a pedicure every 3 weeks for years. It's one indulgence I choose to always have. Without a doubt, this is the best pedicure I've ever had including the expensive spas in Vegas. Each and every person at the Oasis gives an especially long luxurious foot and leg rub using both oil and lotion. But that's not all, each and every toe is meticulously trimmed and potential ingrown toe nails are well attended to. Their hygiene is top shelf and attention to detail is beyond compare. If you like you can get a manicure and pedicure simultaneously-what a luxury and top that, the price is right so I always give a real healthy tip. I've also had facials there and have been very pleased as well. Parking is always easy right outside the shop in the lot. Oasis Spa is in a mall right off 80 Appian Way exit, on Fitzgerald Drive. Try them, you'll LOVE the results. read more

this is the only place to get your nails toes and eyebrows done!!! great service and the prices are reasonable!!! they do a great job with shellac. this place is always busy!!! always call to make appointments the owner kelly is awesome!!! read more

This is the fourth time I've visited this salon. I don't know who was assigned to me but she idiotically, inadvertently, whatever, used the edge of her pumice wedge and cut my foot. It bled and could not be staunched. I did not want anything more to do with this person or salon and decided to walk out. To add insult to injury the woman did not even apologize and sat there while her boss finally retrieved a bandage which did nothing to stop the bleeding. I had brought my polish, forgot it, hobbled back in and this stupid woman just sat there with the polish in her hand expecting me to hobble over to retrieve it. I motioned for her to come to me and her boss who obviously had more sense brought it to me. Did I pay, NO WAY! read more

If you want reasonable prices, this is the place to go. If you want customer service, FORGET IT. Culturally it's non-existent. I had a follow-up appt. today, but I went to another place instead. I never received a call from them. They are strictly focused on making money and their customers are truly just a means to an end. read more

I was going to this shop for over a year I made a appointment for 11 and they didn't start my feet until 1209 my feet sat in water for 30 minutes while I was soaking they finished 2 clients who didn't have a appointment o had to complain for them to even start my feet im very displeased with there customer service I will no longer go to this shop read more

I would not even give it 1 star but apparently you can't write a review without giving it a star my mom and i went in at 715pm to get our nails done last Saturday but the receptionist said the last appointment taken is at 7 since they close at 8. She was really sweet so we decided to go back yesterday. Well the same receptionist was sweet at first. We signed in at 435pm and she said it would be 10 min. At 5pm since she was avoiding us, i flagged her down and she said she's getting the waters ready right now and with a slight attitude asked if we still want it done. So we said yes and at 505pm, without looking up she said to go have a seat at 6 and 7. We find our way there and started soaking our feet. There was a man looking at us and just eating and drinking. So at 515 i asked one of the ladies doing a pedicure to get us towels so we can leave and here comes the man with his tools asking if we still want the service so calmly i explained that we've been waiting since 435 and that there are plenty of nail shops we can go to if they are busy. All the receptionist had to do was communicate clearly what was going on. Unbelievable cuz at that point the receptionist gets a major attitude and says do we still want the service!!!! Thanks but no thanks! Never again will I go over there. People need to understand what it takes to work in the service industry! At least the guy was apologetic and confronted her in front of us but still she needs to check her attitude at the door before she clocks in at her JOB. read more

I have been here in the past for a pedicure and they were good. I decided to sign up for their email specials and when you sign up they email a deal to you. A pedicure and manicure for $28.00. When I tried to to redeem this offer they told me I needed to print it out. The receptionist couldn't verify it from my phone. I would of understood this but it doesn't say anywhere that the offer must be printed. They would not honor the offer. Oasis Nails has lost a customer forever. The women in my family won't be returning their either. read more

WORST NAIL PLACE EVER!!! Please read this. Terrible service. I came in here for a basic pedi and full set mani. Pedi was decent. The full set mani is disgusting. The lady who did it was in such a rush. She cut my nails WAY too short even though I said I wanted medium to long. When I told her politely to keep the length she snapped and told me I should've told her sooner, and told me to relax!? Then, she did NOT get rid of my dead cuticles, making my nails look really ugly. Also, she did not even out my nails making them look super thick and ugly and uneven. The WORST part is when she "accidentally" filed my nails too hard, she cut my skin so I started bleeding. She tried to hide it then just soaked it in alcohol. Super painful, but also not sanitary as she kept using her tools even though it had my blood on some of it?? She rushed through everything, made my nails atrocious(they're so ugly, uneven, and short), and made me bleed!!! Disgusting service. For $60, PLEASE go somewhere where they actually have GOOD service!!! read more

Well, I have to start off by saying that I normally do not write reviews but I felt so compelled to after my experience with this salon. I actually patronize this establishment from time to time and I also refer people to their salon. I called to see if they would be able to take me for just a toe polish change at 7pm which is their closing time due to my work schedule , it was explained to me over the phone that they do not take clients after 6:45pm which is was like ok fine. Because I work only 2min away I figured I will just get off early at 6:30pm just to get the polish change done, I literally arrive at 6:35pm and the manager or whomever says were not taking anymore tonight and totally disregards me and continues on doing a pedicure. I didnt put up a fuss or fight but its sad becuase I am always telling clients to go to them and they treated me with such disregard as a paying customer. As a result I will not be refering anymore clients to this salon and Spa would could have cost them a few extra miniutes of their time is now going to cost $$ them moneythe could be making because I dont plan on recomending this place for the treatment I have recieved. read more