1. OB Wireless

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    Los Angeles, CA

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    OB Wireless

    5.0 (1 review)

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    19 years ago

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    T-Mobile

    T-Mobile

    2.0(4 reviews)
    0.6 miHarvard Heights

    The criteria for employment at this location is to be male, Latino, under 35, and very, very smug…read more This has been the case for the last 20 years. And unless you , too, are Latino and young you will not receive any kind of assistance. If you are a young female and have particularly large breasts, you may receive useful assistance, no matter what your race. In addition to this, employ at this location claim to have absolutely NO connection to anyone or anything that takes place via phone with T-Mobile customer service. They actually said this to me on May 4, 2026. No name or identifiable customer service agent numbers of whom you talked to, matter to them. Oh...and they never, ever answer the phone there, so don't bother to call. They've not answered for year, for no other reason than they simply don't want to. This location is useless.

    If you want to experience poor customer service to the highest degree, I highly suggest going to…read morethis store. Cute store. DO NOT sign up for service though , the employees don't seem organized nor knowledgeable of what they are doing . It might be a nightmare before Christmas kind of experience for you. Three customers only, at the time of my visit and the wait time is unbelievable. I can't even imagine when it gets more busy for them. They have no urgency to serve customers and they huddle a lot in the back room cackling away. Loud enough to hear it all in the front . Management where are you ? SMH

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    OB Wireless - mobilephones - Updated September 2026

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