This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

I would give them zero stars if I could…read more They moved us and it was a disaster from the start. Then they damaged our furniture and admitted fault. Please note we paid for additional insurance to cover up to $15,000 worth of damage. I spent weeks trying to get in touch with someone. Jovelyn who was barely responsive. The company would screen my calls. Then finally the GM, Scott, took over my case. The company admitted fault and took responsibility, then the company agreed to replace our furniture that was damaged/broken (I have proof) and then Mike (whom till this day refuses to return my calls) decided I had to file a claim through this CSI company that investigates claims. After waiting almost 2 weeks for Jovelyn to get me the information I needed to file, I complete one. Then I contacted Moving Ahead Services MULTIPLE times because no one from this CSI claims ever reached out to me or answered my emails/calls after I filed. It's now August 22nd, I moved June 13, and I'm still sleeping on a bed on the floor because my bed frame was snapped in half. I waited to write a review because I wanted to give them the opportunity to rectify the situation. God speed if you choose this company.

We had a miserable experience with other movers and College Hunks helped us to complete and clean…read moreup a messy situation. The courtesy, creativity and energy shown by the crew made the experience TRULY STRESS-FREE just as they promised. I really wish that we would have used them for the entire move. Thanks so much.

Editing to add that I have called and texted repeatedly over the last few weeks. Every time, "Dan…read moreis on the truck today" and there's no knowing when he'll be done. Call his direct extension? No answer and the mailbox is full. Impossible to communicate with. - December 16, 25. My in-person experience was relatively good - good enough that I was posting about it to family and friends with high recommendation. But the day after the move I went to set up my TV and discovered that the screen was severely cracked, having been (it seems) pinched in the top two corners. The crack spread across the entire top half of the screen. The TV works, but is unusable. I had to buy a new one, which cost me almost $200. I submitted the damage complaint twice and was not even contacted. For a company that calls and emails every day for a week trying to GET my business in the first place, that is particularly gross. As it stands now, I can't imagine ever using or recommending College HUNKS again purely because of the lack of response to my complaints, let alone lack of resolution. If you don't have anything fragile, sure, go ahead. But maybe move the fragile things yourself (my TV was the only fragile thing I did not move myself, and I sorely regret it). I will add that it was a 3.5 hour job that involved moving down from a second floor in a house and then up to a third floor in another house, and the TV was the only thing damaged. It was not packed in a box and the movers assured me they could use their TV bag and it would be fine. It was not fine.

We used Kevin the Mover this past weekend for a local move from a storage unit to a private home…read more Kevin was timely, professional and courteous. Our first phone call was prompt and positive to arrange the move. He called prior to the move to confirm the detail, (items, location and contact). His arrival was timely and very professional. Items were wrapped and carefully taken from the unit to the trailer. No time was wasted and everything arrived at the destination quickly and in the exact condition they left the unit. I highly recommend using his services.

They were amazing. So careful, worked so hard, moving all my stuff every which way up and down…read morestairs etc, The van was immaculate and they treated my items with care. They were affordable, fun to hang out with all day and very appreciative of anything I did for them like get them lunch, water, tips etc. The price was the best out of all I researched. Highly recommend!

They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent…read more Still within my budget.

Money stealers and liars is where I am at and let me tell you their sweet angel girl on the phone…read morepromised the refund at least 10 times and still no go a month later

Good people and fair !!!!! I can't say enough ! Very polite even the driver and workers are all…read moresuper nice

They knew a week in advance what was needed to be moved. Once they arrived on site, they made…read moreseveral exceptions...we can't take this, we can't take that. Given the overpriced quote we received only for them to nix 1/3 of it, what's the point. Useless movers.

This was my second time using them and I was greatly pleased. This was a three person job and two…read morepeople got the job done in half the time allotted to complete this job. There was no walking slow. They came in and accessed the job and got to work. What I paid for this job, the value was far above what I received. They were very pleasant and courteous. I highly recommend this vendor!!

I would NOT recommend this moving company…read more The move started out well. They arrived on time and initially seemed professional. Unfortunately, things went downhill quickly. First, the movers started putting items on the truck that I had clearly set aside to throw away, including a dryer. After loading things that weren't supposed to be moved, they then told me they were running out of room on the truck. Once we arrived at the new place, the pace became extremely slow. There were four movers, but at times it seemed like only one person was actually going back and forth upstairs and putting furniture back together. I was told they were using a "chain line," but whatever system they were using was not efficient. The move ended up taking two hours longer than expected, which added approximately $500 to my bill. Even worse, they broke my daughter's TV, which she had only owned for about four months. When I tried to file a claim, I repeatedly called and was told that a manager would contact me. I kept speaking with the same person, John, who would act surprised each time that no manager had called me back. Eventually, they stopped answering my calls altogether. As we've continued unpacking, we've discovered another serious issue. The TV stand had been taped closed with belongings inside of it, but when it arrived at the new place, those items were missing and the TV stand was empty. My biggest problem isn't just that things went wrong during the move--it's the company's lack of accountability afterward. Items were damaged, other belongings appear to be missing, my bill increased by hundreds of dollars because of the additional time, and my attempts to resolve the issues have been ignored. Based on my experience, I would not use this company again and cannot recommend them. If something gets damaged or goes missing, don't expect them to make the claims process easy or to take responsibility.

After cleaning out Mom's house, there were a few things to take from Ohio to California. Mainly…read morethe desk my dad built. It seemed a big headache and cost to think about trying to rent a truck and do it myself. I was going to just forego taking the items but my kids said I would regret it. So I did a lot of research. I chose U-Pack for cross-country shipping and couldn't be happier. It was so super easy and affordable. I don't hand out "amazing" compliments often , but the whole process was AMAZING! They helped from beginning to end and they were in contact step by step. Everyone was super nice, professional and prompt. The unit was securely built and arrived clean. My brother, the packing guru, used straps to secure items. When I opened the door upon arrival in California, not a thing was out of place or damaged. It truly could not have been easier. We emptied the unit at our leisure (3 day window) and they promptly picked it up. I'm so glad I arranged to have items shipped. My kids were right - I would gave regretted not having my dad's desk. Thanks U-Pack for making it easy.

Moving across the country is ordinarily a challenging process. U-Pack made it hassle-free. We…read morecalled U-Pack, got a very reasonable quote (especially reasonable compared to competitors) and had a moving container delivered exactly when we needed it. The customer service was impeccable each time we communicated. Once dropped off, we had three days to pack it up and lock it and they took care of everything from there. They moved the unit from Ohio to MN and even stored it for us for a small fee until we could move in. They dropped the storage unit in front on our move day and had it picked up and out of the way the next day. Highly recommended!!!