Went in there, my toes look nice but I walked away with a fungal rash on my foot, I did not have a rash before I went in. They paid no attention to me, the tech kept spraying Alcohol on my foot. I called to let them know and felt like I was being talk down to, I walked in with no rash walked out with a rash!!! Needless to say I won't be back or recommend! read more

Best nail salon I have ever been to hands down! The service is awesome, the chairs wonderful and the atmosphere is really what makes the place! The best part is the prices are super reasonable! I wish I lived closer I would be a regular!!!!! read more

TOE FUNGUS! do not go here if you want to waste time and money at a foot dr. to get rid of fungus. I've never had toe fungus before! All the years I've been getting my nails done and I get it from this place. It appears clean and nice, but it's not! I got a spa pedicure and two weeks later I had to remove my polish to see why my big toe hurt and why it was itchy. Sure enough white spots and a yellow nail. Sick! Dr. said it's toe fungus for sure! YOU HAVE BEEN WARNED! read more

Quick and sloppy. The nail techs don't really care about what they're doing. They just want to get it done fast, and move on to the next person. I got shellac one time, and the lady burned my hand! When I took my hand out (because it burned so bad) she yelled at me and face plamed. What?!? Another time I got acrlyic and 4 days later 3 nails had cracked right down the fill line, and she made the shape look awful (after I asked her twice not to change it) Also, i have been there several time and seen people drinking inside. read more

I love this place. This place has friendly staff and good service. I came in late one night around 8:30pm and they were about to close. I really needed to get my nails fixed because I have a meeting out of state for work the next morning. Even though they were about to leave, they were nice enough to stay open late and do my nails. They were really understanding about my situation. I felt really bad that they have to stay late because of me, but they were friendly and told me that it was okay. My tech did a wonderful job on my nails. Thank you for such a good customer service! read more

Horrible place. Just went to get my acrylics removed and she just peeled them off. The lady did not know English even though I was telling her this is not the way to do it! Would never go there again! read more

Love love LOVE this place! I always ask for Uma and she never does me wrong. I swear the shellac nail polish here lasts longer than any other place I go. In Rochester Hills/Rochester area this is the place to go. 100% would recommend. read more

I just had a manicure from Uma and want to update and reassure: she is fantastic! So much attention to detail, and she's funny and pleasant. This 5 Star Review is really for Uma only, although the front desk is also great, and I've never had a bad experience here. Everyone is friendly. Some of them do better work than others, but none of them do bad work. Uma is the one to ask for, and tell her Julie said so. She won't remember me I'm sure, but I love her work so much I want her to know that people are hearing about it on Yelp! read more

HORRIBLE! Do not waste your money!!!! I have been getting an acrylic fill with shellac for the past 6 years at an amazing nail salon in Clarkston. While my nail tech was on vacation I went to this nail salon since it is close to my house. The first time I went not only did my nails look awful but my shellac was wrinkled, and the tech acted like I don't know how to put my hand in the dryer. I was called an "amateur" which was kind of rude. Not the case. It is not rocket science. I decided to give it another chance and was extremely disappointed. Not only was the fill painful but my nails turned out terrible and the shellac chipped after ONE DAY. I will never go to this salon again. It is NOT worth having to get it fixed elsewhere. read more

I have been going to this nail salon for over four years now and I've always been satisfied with my nails once I leave. Hallie offers wonderful customer services and makes scheduling appointments so easy. Uma does my nails wonderfully and is the only person that I will allow to touch my eyebrows. This is my go-to place and I don't understand why it has been getting negative reviews. Would recommend this to any of my friends who needed to get their nails or eyebrows done. I recently got a full set done by Vee here, and I love it! The nails have stayed on my fingers and the paint job hasn't been chipped. She even drew a design on two of them for free. Will probably continue to go here until I stop coming to Michigan or it closes. read more

The place is very nice, all the techs are good, but Heidi does real "nail art"! She paints little pictures on my big toe. Today it is flowers, grass and birds. She did a flower before. She is very creative with glitter, and colors.! Big lot, lots of parking. Every color polish and they take gel polish off the right way - by soaking, with acetone soaked cotton wrapped in in foil. No drills! And they offer bottled water as soon as you sit down read more

Love getting my nails done here! Quinn and Katelynn always do a great job. Their attention to detail is amazing. I can go anywhere from 2-3 weeks in between appointments. These girls are fantastic read more

Trying my best to keep my emotion out of this review and stick to the facts. I live in Chicago and my girlfriend lives in Rochester Hills, MI. She had a pretty hard week and I wanted to treat her to something special to help her relax. TIMELINE 9-20: I called and made an appointment at Obsessions for my girlfriend to get a manicure. I paid via credit card. The payment posted to my CC account so the charge was clearly finalized. I was told that my gf would just have to show up and tell Obsessions her name and they would give her a manicure. Obsessions is run by a family. Evidently the daughter is who i spoke to on the phone to set up an appointment. She told her dad about the appointment, but her dad in turn forgot to write it down in his "logbook." Funny, he did not forget to run my credit card. 9-22: Girlfriend shows up, gets manicure and the dad owner/dad says there is no record of any gift certificate for her. Gf calls me and says there is no gift card. I look like a total bum. I ask to speak with owner/dad to tell him what happened and he refuses to talk to me. He tells my gf that I am liar and says I am "bluffing." He made my gf pay for the manicure! Ya bro, you caught me. This was all a $27 elaborate hoax to get my gf a free manicure. Thanks for making my gf's life a little harder than it was this week and ruining what was supposed to be a relaxing afternoon and making me look like a bum after you called me a liar. At the last minute the daughter tells the wife about my phone call, the wife tells the husband, and the husband says "oops, i forgot to put that in my logbook." He pays my gf back and says have a nice day. I would like to name call at this point but I will just call it what it its. Greedy and soulless. read more

I've been getting mani-pedis for quite some time and I've never had an issue. I have even gone here a couple times and never had an issue. If you make an appointment, don't expect to get in at that time. Waited an hour and a half while walk in's were taken before me. I would still get a manicure from here, but HIGHLY never recommend getting a pedicure. I don't think they wash the bowls out because I had fungus on my 2 large toe nails (hence why we know it was from the pedicure). After 3 rounds of antibiotics, one toenail is in the process of coming off naturally and the other one I had to get removed it was so bad and starting to turn black. I wouldn't wish this pain on anyone I hate.. I've been in a stupid boot now for 2 weeks and who knows if my toe will even grow back now!! I've sworn off pedicures from everywhere now because of this experience. read more

I've gone to this salon for years and it has really started slipping in the past year. Always a wait because they don't honor your appointments. On the plus side, "some" of the techs there do a decent job, but there is a high turnover of techs (which says something as well). That brings me to the minus side. The girl who runs the place (owner's daughter) is an absolute ---. Very blunt and rude to people, unless you are one of her favorites (regulars). I refuse to give them any more of my business. read more

I used to have good experiences at this salon, however, I've had my nails done by Lee twice and both times have been awful. First of all, she rushes you to choose a polish color- even if you arrive to your appointment early. She has come to stand over me after i've spent maybe 30 seconds looking at colors. Second, she is rough and careless when she does my nails. She gets through a full set in 25-30 minutes when it should take at least 40, and she constantly yanks at my arm or pushes my hand away. I had her for a pedicure and she finished that in 25 minutes as well. I understand if they had been squeezing me in at the last minute, but I made the appointment well in advance, showed up 10 minutes early, and was still rushed. I gave three stars because I've had good experiences at Obsession- for example, with Jimmy and Uma. Both are wonderful people and they do a great job. However, I called to make an appointment with Uma and was informed she no longer works at Obsession, so I will most likely not be back. read more

This was my favorite nail place until today. I asked for a pink shellac manicure with a light gold glitter dusting around the tips. I kept saying that I didn't want it thick or on my whole nail and that I wanted smaller glitter. Jimmy totally ignored what I said numerous times and did what he wanted. When I said it was not what I wanted or what I had in mind he said they looked good. I was not happy with them and he continued to convince me that what I wanted couldn't be done on my nails because they're short. That would have been good to know before we started. Then he charged me $40 for something I continually said wasn't what I had wanted. I would have been happy if he offered reprint them how I wanted, not how he wanted, but now I'm left with gaudy nails for a really important event. read more

I used to go here all the time..I went again today like usual but had an absolutely awful experience. I won't be returning. After I had made an appointment, i went in, signed the sheet, and waited 30 minutes (the place was dead and this is uncommon). The girl working at the desk was so rude and seemed bothered by my mere existence, she gave me dirty looks every 5 minutes. I felt uncomfortable sitting there waiting, and I surely felt I was a burden to this girl. After I finally got seated, it started of really well. I'm not sure of the techs name I had, but she was nice at first. Halfway through my acrylic application, another nail tech sat down right behind me and kept distracting the girl doing my nails. She was so distracted she kept cutting my skin and not paying attention to her job, I was getting frustrated by this because I didn't feel as though I was a priority To her at all. After I accidentally moved my pinky while she was filing, she literally (no exaggeration) yelled at me and pulled my arm. She also talked on her phone right after, while talking on her phone, again distracted, she missed my nail when polishing and got it on my fingers.I asked if I could have a matte top coat and she said she would do it after I sat at the drying station, which is fine with me. After 25 minutes of sitting there watching her TALK ON HER PHONE, she walked outside and continued to talk on her phone. I was so upset I just got up and left after paying, I didn't have time to wait for a top matte coat. Im so disappointed I shouldn't have tipped her at all. read more

Totally unprofessional to be able to speak English but constantly and openly talk to each other in their language. Good service and great massage chairs but the language factor is distracting. read more

Very nice staff, they do a great job love my mani and pedi. Prices are great. I will recommend coming here

Fair prices, friendly staff, and owner who goes above and beyond! Uma did my eyebrows and some other waxing. Efficient and sweet ! BEST Spa Pedicure I have ever had. Jessica was wonderful .........relaxing leg and foot massage....AHHHHHH They now have a loyal customer. Also enjoyed a nice manicure! So glad I checked on YELP and chose Obsession after their good reviews. read more

Should not have given one star.. I get my nails done every week and know what acrylics is supposed to look like.. who doesn't? I get a woman who takes less then 15 min to do the job then the owner lies to me and says I was there for 45 min.. after all the filing and work done she is about to put nail polish on my hands without letting me wash them first to get the powder off. I tell her and she says yes go. She messes up my nails they are really rough although they are supposed to be smooth after the acrylic gel and then when I tell them.. they laugh.. they laughed at me. I ask how that's funny and so they start arguing with me about it instead of fixing it. The owner knew she didn't ask me to wash my hands too. This is the worst nail place I've ever been too with their worthless 20$ fill in read more

I had a 2:15 appt for a pedi and shellac mani. I wasn't seated in a pedi chair until 2:35. At 2:55 I was still sitting there with no nail tech. The nail tech next to me said someone would be right with me. I told her I was pressed for time and needed to skip the pedi and just do the shellac mani. She told me to go to the front to tell the receptionist. I asked if I could have a towel to wipe my feet off because they had been soaking in the water and she proceeded to give me the dirty towel she was using on her customer..... I then went to the front and the receptionist was extremely frazzled and took in a walk-in manicure appt before accommodating me. She was then just walking around the salon aimlessly and was acting like I wasn't standing there. I looked at the clock and it was 3:05 so I decided to just leave. Pretty ridiculous to be at a salon for almost an hour and not get any services done. I have been to this salon twice before and there seemed to be issues with their scheduling. I will not be going back, complete waste of my time. read more

Unorganized Staff! Chaotic, small and uncomfortable. This tiny place overbooks clients, skips appointments for walk ins and does not stick the the appointment schedule. Good luck with service if you go here. I walked out. read more

I gave this place another try because it's under new ownership. Honestly not any different. They said the price was $45 for a full set with shellac but their online booking said $40, and they didn't give me that price when I showed them. I should have taken a screenshot because now a couple hours later they seemed to have changed it. I was supposed to get a fill in but Nancy cut them too short and decided all by herself to just take them off and start over. The take off was brutal and hurt too. My nails are still sore and I'm afraid of how they're going to grow back in. At the end they all charged me $5 to remove what I had on? And another $5 for what they said was coffin shaped and then realized it was just ALMOND! So I should have paid $35 but ended paying $55. Honestly, I've been ripped off. The disrespect is unbelievable. Be upfront with your customers. Don't cause them pain. And if you screw up, fix it without charging them for your mistakes. read more

I have been coming to this salon for over a year. Most of the technicians are very good. Lately they have become so busy that it doesn't matter if you have an appointment I have had to wait 30-40 minutes. Disappointing. Otherwise the service is good. read more

After being a long time customer, I was disappointed when I went in for a color change on my fingers and toes and was told to wait (by owner) after I had my color change on my fingers just so a walk in could have a pedicure, which costs more. Not good customer service. read more

I went there this past Sunday and a young lady started to do my regular french manicure, she was going way to fast and cut my cuticle on the first finger she worked on so bad that it would not stop bleeding! It hurt so bad and bled so much that she had to do all my nails except that one and when she finally did it it, she painted over the left over blood on my nail! I would not let her do my other cuticles, so the whole thing was a mess. The manager came over and said I will only charge you $10 instead of the $20 it cost. I paid only the 10 did not tip and walked out. Today my nails are already chipped in a million spots and my poor baby finger is so tender ! read more

lady barely spoke english... my acrylics are uneven lengths and some are thicker then others.

Great location. They were busy the whole time I was there. Only had to wait 10 minutes and the nail tech took his time and made sure I was happy with the results. Defiantly making this my place to come read more

This place is awesome. I have tried so many different salons to get gel polish done and each place would peel off after a few days. I got my nails done 2 weeks ago and they still look fantastic. Everyone was so friendly and welcoming when I walked in I felt like I had been going there forever. They also have a 2 week policy that guarantees your gel polish will stay or they will fix it for you if it peels within the 2 weeks. I have never seen that before! It was an awesome experience and I will continue to return to this place. read more

This place uses glue on your nails that they cure to your nail underneath the shellac which then has to be removed by shaving with a drill. It is SO bad for your nails to have this type of glue on them and they completely ruined my nails. I have had shellac applied at multiple other salons and have never had an issue with shellac removal. I had to have my nails treated for thinning because of the adhered glue at a new salon. I will NEVER go back to Obsession Nail Salon again. I was already hesitant to go in the first place due to their declining attention in customer service and now I will never give them another chance. Their management has changed recently and over the years the service has gotten worse with it. read more

Never going back here again. Nail tech did not do what I asked her to all because she wanted to charge me for a service I did not want. The owner just lost a good paying customer. read more

Gorgeous place!! I've been to a few nail salons in the area and this place by far has the most nail polish color and the friendliest staff. I wear shellac and theirs lasted almost 3 weeks without chipping. Would definitely recommend this salon if you're looking for a relaxing ambience and good service read more

I love this nail salon! The atmosphere is calming and I am pleased every time I come in. Definitely the best nail place in Rochester!

I had booked an appointment four days in advance for 12:30pm and was not seen until 1:10pm. I had been going here for years as it was my go to place, but this time was definitely the last time I will ever be going. I booked my appointment for a dip with tips manicure and the technician I received clearly had no idea what she was doing. My nails, the first time around to complete the full set, took about an hour and a half, where my friend who had the same appointment was both seen after me and left well before me in about half the time it took my technician to complete my set. Upon waiting for about 2.5 hours to received a nail set I paid WITHOUT ANY compensation for my poor service and walked out without tipping. When further viewing my nails once I got to my car, infuriated already, I had seen that my nails were very subpar and had spots on 3+ nails that I was not happy with - almost like smudges and mistakes that were 100% noticeable. So I went straight back in and they tried to have the SAME technician fix my nails, where I then was even more upset because she did the worst job the first time around, and then the technician next to her said he would take time away from him client to fix my nails right then. He did a way better job that time, but then upon sitting under the drier to speed up the drying process, the lady technician who messed up my nails the first time came to look at them and touched them and SMUDGED the nails again! Yes, so third time around the male technician fixed them up but at this point they were so past my standards I didn't even want to be there anymore so I left it alone after the third round of fixing. They gave me a $10 bill to enjoy '$10 discount' off my $45 service which shouldnt have been paid at all the first time around. Horrible customer service, horrible time management and organization, and I will make sure I never spend over 3 hours to get my nails painted extremely poorly at this salon again. I am astonished at how bad this visit went, and quite honestly the lady technician just thought it was funny how mad I was at the time. read more

Absolutely horrible customer service. I definitely wouldn't recommend this salon to anyone, and I will not be going back. Very disappointed. read more

Great customer service !! Halie, their receptionist, is awesome! They were very accommodating in getting all of my friends in on a busy weekend. Halie is very sweet and was helpful in assisting us with colors. read more

Sally was fired for going to her Father's funeral in Viet Nam. If you want to go to her for your nails she can be contacted at 248-651-5999...She is very good and so sweet. Call her! read more

I'm sitting here at obsession nails in Rochester! And they just hired the best new nail technician last week! Her name is Tammy! She is the sweetest most charismatic woman I've ever had the pleasure of giving me a pedicure. This was my first day off in forever and I usually don't come here but I was desperate for some good pampering. After working 60 hours a week for the past month it was definitely time to come in. Not only did she carry on a great conversation, but also made me feel like the most important girl in the world. She was polite and very professional! I struggle from really bad ingrown toenails from being a professional dancer for years. Ive never had anyone cut them so perfectly so it doesn't hurt, in seriously like 10 years! From the beginning to the end I feel like I just grew a new pair of feet with the most beautiful nail color ever! The Salond labeled the nail color I wanted completely wrong in the samples they have in front of the desk in a messy box of colors. So she said trust me, tell me what it want and I'll find it! She picked out the perfect color! I love it even more then the one I originally picked out. From here on out, I will be coming here just to see her and have her do my nails! She has is the best addition to their staff they've had in years! Everyone should request her because you won't be disappointed! I seriously can't thank her enough for the amazing pedicure she gave me! For some reason they wouldn't let her do my manicure today too unless it was by request when I originally made my appointment. So next time I'll make sure to request her to do my full appointment because she is the best! I really look forward to seeing her next time! This place really needs more women like her!!! read more