Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

Update on refund that was due. Mike never contacted me, quit taking my calls and as of the summer…read moremonths, no refund was ever received! Bad service, bad management and bad business!

Absolutely love and recommend this company! My husband got in touch with the owner Mike Friday, who…read moresent one of his techs Brandon out the next day (a Saturday mind you ) to assess the damage our pool equipment sustained due to the freeze. The quote was more than fair and they even made time on their schedule to fit us in today. Mind you, we found all the parts we needed to fix beforehand since many parts are in back order. But Bryan came today after fitting us in and did an AMAZING job fixing everything! He even added a couple things! Thank you SO much to Pool Care America!!!! Mike, Brandon, and Bryan you are amazing!

My pool seemed to be losing a good amount of water and I woke up to find it had dropped 3/4"…read moreovernight and the pump starting to lose prime and suck air. We were about to be out of town for the 4th so I needed someone out that day. I reached out to Evolution and after a little back and forth they were able to fit me in that same day at a reduced (50%) of their typical emergency call fee Dakota arrived when he said he would, performed a pressure and a dye test and located leaks at the juncture between the pool body and the face of both skimmer boxes Dakota executed the needed repairs and the problem was solved. Once again he gave me a 50% discount on the repairs to "win my business" Dakota and his assistant went about their business in a very efficient and professional manner. I was impressed by his willingness to work in bad weather (it poured rain at my house that day) and by his willingness to go the extra mile to earn my future business. I cannot recommend Dakota and Evolution strongly enough. if you have structural pool issues of any sort, call Dakota first. You won't be disappointed and you can thank me later for the recommendation

I'm retired. I enjoy doing repairs myself so, I investigated my pool leak myself. I dug a hole…read moreabout 18" deep where the water was seeping up and discovered I was "over my head" - metaphorically. My son had someone replace a pump for him, so when I told my son about my pool problems, his answer was simple: "Call Dakota. He knows his stuff." I called. Dakota returns my call the same day, quoted me the price for the inspection, the estimated price for the fix, and scheduled an inspection. Doug texted me 30 minutes before he arrived and arrived on time. I showed him the beautiful hole full of water from the leak and PVC pipes. I expected it was a pool leak because it was near one of the pool inlet jets. Doug suspected it to be somewhere in the spa which was next to my hole because of suspicious dampness where it should not have been damp. By using a hypodermic needle with colored dye, and a diver's mask, he put his head underwater and did a few squirts of dye near the suspected leak area to see the dye get sucked into a crack. So, he quickly and accurately found the leak. Once the water leaked into the stone overflow from the spa, it took a circuitous route to find and fill my hole. After a phone call to Dakota, he returned with a most reasonable price to fix the problem. I agreed at once and the work began. He drained the spa, cut out the old grout, mixed up underwater cement, patched the cut-out section, cleaned up the mess from the cut-out, re-filled the spa, and verified the leak was fixed. I paid him and he left me with my 18" hole and a warranty for the work done. But that's not the best part. The best part was the waiting around. While we waited around for the draining and re-filling of the SPA, I kept asking questions: What's the best robotic sweeper? How should I fix the grout cracks in the topstones around the pool? How about the retaining wall in back that shows cracks? What do you think of my suction pool sweep? We also talked about life and raising our children. Doug taught me things and verified some of the things I already know. He had good techniques for doing his work. It was like a personalized technical school, psychology session, and comedy show all rolled into one. (Doug has a good sense of humor.) Evolution Leak Detection does quality work, at reasonable prices with the integrity of men who will take that extra 30 minutes that determines the difference between a good job and a great job. That's a rare work ethic that is refreshing to know is still alive and well.

We started the process of getting our vinyl liner pool back in April, and while the weather…read moredefinitely tested everyone's patience, NTXPool Store was incredible throughout the entire project. They worked with our space in our backyard and the design I was looking for. Between all of the rain, they had to excavate, wait for the ground to dry, then come back to install the pool, pour the concrete footing, complete the backfill, do the framing, and finally pour the concrete decking--all while working around the rainstorms. They made the best use of every dry day they had. The entire team was professional, courteous, and respectful of my work schedule, making the process as easy as possible for me. Now that everything is complete and the weather has finally cooperated, we are absolutely loving our new backyard! The pool and decking turned out beautiful, and it was worth the wait. I really appreciated the informative contract that they go over with you. It has lots of information and any questions I had they answered. It was super easy to text or email them and get a response. I highly recommend NTXPool Store to anyone looking for a company that truly cares about their customers, does quality work, and stands by their commitment even when Mother Nature doesn't cooperate. Thank you NTXPool Store for making our pool dreams a reality!

We have been arguing with them for almost 2 months now to get a refund on work that they couldn't…read moredo but was contracted to do in our original contract. They don't take accountability for anything and are blaming everything on a third party contractor that we had no knowledge from the beginning that they would even be a part of our project. Now they are withholding our refund until we sign a form releasing them of any accountability. That is not standard business practice. Also Mike W. who commented on these reviews that he had a spa and pool put up by the company is the owner of NTX pools along with his wife Shara W. its public record...look it up. we were told by their son who does the installations on the pools that our refund would be coming and they still refuse to give it to us and are no longer answering our emails. response to their comment: Every company that I have ever worked with has been up front that they will be using a third party. We were never told that. I do know how things work so don't try to patronize me. we have signed forms that the work is done after every step. You are adding in a new form and trying to get us to sign it. There is no "going to bat for us". My contract was not with the concrete company it was with NTX/NTXI. You told me at the beginning that the patio wall would be $2500. Then when it came time for us to get the refund you tried to say it would only be $1800. we argued back and fourth with you about it. It wasn't until i looked back at my emails and found where you had stated what the price of the wall was originally that you finally agreed to it yet still haven't given it to us. Obviously I'm not the only one with these complaints so please tell me who is being untruthful? Also defamation is making false statement, none of these statements are false I have email proof of all of it. Mike W. May not be listed on the business but he is your husband.

For 20 years, I owned a house with a pool in Plano. For the last eight or nine years, I used Aqua…read moreClean as my go-to pool service. Scott and compony maintained my pool while I was on vacation and did filter cleanings and repairs. I was highly satisfied with their work, customer service, and prices.

I got an estimate from Scott to perform work on my pool for over $3900. Thank goodness I got a…read moresecond estimate because a very highly rated pool company quoted me less than $1800 for the same exact work and equipment. Scott still charged me $100 just for going out there, even though that was not relayed to me beforehand. When I attempted to dispute it, his mom called me and said (lied) she had told me about the charge. She was too annoying to deal with so I let it go and chose to be thankful for getting a second opinion.

I had this service for a few months. Margie was very personable on the phone, and her son (the…read morepool guy) is a pastor at a local church. I felt secure. But then my pool pump "suddenly" went out, and they wanted $2400 to replace it. I don't have that kind of money, and knew I could get a pump installed for much less (less than half that price, as it turned out). They said let them know when they were ready for them to come again, but when I did, they said I was "too expensive" and they were "firing." But don't worry, they sent a guy they knew. Ahem. Not bright at all, and a felon. He didn't last a day. Also referred a housekeeper type to me, she spent a lot of time talking about her ex and her sick child, brought her other child for me to watch while she "worked," charged me for the whole time, and refused to return a somewhat expensive book the child wanted to borrow and I was happy to LEND her. On the whole, happy to see the whole lot of them gone.

I can't thank Tim and Margie enough for taking care of my pool and doing such a great job on it…read moreover the last couple of years. Most importantly they saved me this week from getting ripped off by a pool repair company for $795! Tim insisted he check and see if the cause of the pool pump not working was just a $20 capacitor before buying a new motor as this pool repair company told me I needed. He promptly had it replaced in less than 10 minutes and my pump is working like new! He saved me so much money and from being completely ripped off by an unscrupulous company ( Frisco Pool Service/ Blue Science)

I had an amazing experience with Mr. Pool leak repair in Mckinny. Christian the dispatcher is who i…read moretalked to. He was very helpful and he was very easy to understand. When scheduling my appointment for my pool leak he was timely and efficient. Service was top notch.

Mr. Pool Leak Repair are the best! I had leakage from my pool for months and didn't know from…read morewhere. I called Mr. Pool Leak an with the help of Davids expertise not only did they fix my pool. Now I'm ready for summer!

We've used Hydrotex since our pool was built (3 years) and are extremely pleased with their…read moreprofessionalism, customer service, integrity and high level of communication. We will continue to recommend to anyone and everyone in need of pool service. Thank you Shawn, Tyler, Beau, Jonathan, Mike, Sean, Misa and the entire Hydrotex team!!

Love these guys!! Professional, on time and they do great work. Highly recommend Hydrotex for…read morecleaning and pool repair!