My partner and I stopped in to make an appointment, and we were able to fill out paperwork and such…read morethen for an appointment the next week, which was super convenient. On our appointment day, we took advantage of the first wax free. When we arrived, we were greeted kindly and felt welcomed. My partner had all of his information correct in the system, but mine had to be redone, which was a little frustrating. Thankfully, his appointment was first, so at least it wasn't too terrible. My wax, which I had my eyebrows done, was great. I really appreciated the attention to detail on not just wax, but also making them less long and plucking the stragglers well. I also have a piercing, and the care around it was well-appreciated. The room and table was comfortable, and it didn't feel awkward at all. The climate control was perfect too, which i greatly appreciate since many businesses are so cold to me! I definitely think we will be back! We may even sign up for a package deal.

Wife had an appointment for 9:15a on a snowy Saturday. She received a text message at 8:50 am that…read moresaid "Welcome to European Wax. We look forward to seeing you soon." At 9:05, as she pulled into the parking lot, she received another text saying EWC was closed due to the weather. She went in as there were two associates there. Neither of them apologized for the late noticed. The young ladies just said "That first message was just an auto one. We don't control that." Attention owner/manager- educate your staff on this situation. Have them offer an apology and an "inconvenience" discount on h the next visit. Oh, CANCEL that because she Won't Be Returning. Not the first time the "staff" was slightly rude......

I showed up early for a 9am facial. When 9am came and went I went to the receptionist and asked if…read morethere was a problem. Apparently the esthetician Shala had just arrived. Since I've been a member for a few years I know there is dress down time and quickly did the math in my head. Shala then appeared at reception with no apologies and wanted to argue with me about when she arrived. She said I was yelling at her (I was not) then she said I was threatening her (I didn't even understand that nor did the receptionist based on the look on her face). I am a 62 year old woman who was standing there with my library book in my hand, not an aggressive or threatening posture. I got the managers name and number and left. The manager Mary Brady reached out to me and discussed the situation. She did apologize for Shayla's tardiness. I will not be returning to this location.

I had a gift card for a one hour massage worth $60. I was told for an extra 35 dollars I could have…read morea 90 minutes massage. However, when I went to check out, they told me it was $70. Because I was not a member. No one explained that to me before my massage because I would not have gotten the extra 30 minutes for $70. I felt this was like a bait and switch. that manager was very difficult and I felt she took advantage of me.

I had a GREAT experience at the beauty bar! I went in to get my hair dyed for the first time and…read moreRachel was very informative on every step of the process! I have brown hair and just wanted to get something a bit darker and she let me sample a few swatches before we made a final decision. The interior of the studio was super clean and everyone there was very nice, thank you Rachel for making my experience so nice!

I rent a station here and absolutely love this place and all the girls here are friendly and very…read moretalented. I've done hair for almost 28 years and worked at about 4 salons . This is my favorite! Great relaxing vibe and the owner is super sweet and is very polite.

It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.

Visited this location as a walk-in to have my eyebrows threaded. I spoke ahead of time on the phone…read morewith an associate named Bella and she was able to answer all my questions easily. When I arrived the sign in process was quick and easy as well. An aesthetician named Krystal was super kind and VERY insightful, first time I've really personalized my brows. The environment was exceptionally clean and impressively high-tech. Had a great time chatting with both Bella and Krystal about some of their other services as well, can't give these two enough praise. Didn't have the opportunity to speak with any other associates, but definitely recommend sharing your time here.

From the owner: The Lash Lounge O'Fallon - Highway K at Hutchings Farm is your destination for eyelash extensions…read moreand brow services in O'Fallon, MO. We specialize in lash extensions, fills, lash lifts, brow threading, and lash and eyebrow tinting to help you look and feel your best. We blend expertise with a warm salon experience so every client leaves glowing. Visit our website to book an appointment for the best eyelash extensions in O'Fallon, MO!

Gwen has always done a great job with my kids. She is patient and works well with my daughter who…read moreisn't always the calmest customer. After searching a long time for someone to do a good job with my daughters hair we are lucky to have found Gwen.

Beautiful salon. Stylists and front desk ladies are very professional and friendly. My hair color…read moreand cuts have been done by 3 different stylists. They are all very good and I highly recommend this salon.

This place is great. My hair looks great and of course I have to mention Liv and thank her for…read moredoing such a great job! They offer a multiple services and I didn't even know this place did hair. But they do and do it very well. I would tell anyone I know to make an appointment for whatever they need here. The tans are cheaper here too.

Amazing staff and the front desk employees are so nice and helpful! Got my hair done and the lady…read morewas so informative and did the best style I've ever had! Would recommend

The stylist was nice enough and pleasant. The dye job my poor daughter received for her 14th…read morebirthday is HORRIBLE!! She is heartbroken that her hair turned out so wrong. She wanted the bottom half of her hair red and instead got a very thin layer of red that was applied more like a highlight using foil. Not what she wanted at all! Definitely NOT worth the insanely high price charged. Don't waste your money! We have received better services at the beauty school and for ALOT less money.

Sherry was DELIGHTFUL! We scheduled another haircut with her for both our girls…read more We were concerned about cutting our youngest hair so short BUT Sherry really expressed how important and was and made us feel so comfortable. Sherry told us we need to keep getting her haircut every 6 weeks because of the blonde and how damaged her hair gets with sun and chlorine. Sherry also said she should sleep with a silk pillowcase to help prevent her hair grabbing and tangling at night. Then to braid her hair at night. Not to use any other hair ties but scrunchies. Buy moisturizer for her hair and put it in every day in middle and ends doesn't need to be at the top because her hair dries out a lot. Sherry said the cut is much better and will help her hair grow healthier, it won't break as quick if we do all the above. Finally Sherry said to also said before she goes in the pool to spray it down with water to prevent chlorine damage because her hair is so blonde. Sherry was so so informative and patient with both girls. We will forever be returning to Sherry! Thanks so much!