HIRO, THE HERO!
Sometimes you see someone's haircut and immediately think, "I NEED to know who did that!"
That's exactly what happened with my cousin. I complimented her on her beautiful hair color and asked where she got it done. She told me about Hiro, a hairstylist she found on Yelp. My sister loved my cousin's hair too and said she wanted to see him next. After she sent me a photo of her haircut and color, I looked at it and thought, "You know what? I'm next!"
So the following week, I texted Hiro to schedule an appointment. He responded quickly and was very helpful with scheduling, which I really appreciated.
Here's the thing: I live in the Inland Empire in California and drove all the way to Las Vegas just to get my haircut by Hiro.
And apparently, I wasn't the only one who wanted a Hiro haircut! On the day of my appointment, my husband asked if Hiro had an opening for him too. I wasn't even sure if Hiro cut men's hair, so I texted him that morning. Once again, Hiro responded promptly, confirmed that he does cut men's hair, and said he could take my husband right after my appointment. Perfect!
The Experience
When we arrived at the salon, there was a sign with instructions to contact the stylist you were there to see. I texted Hiro to let him know I was outside, and within minutes he opened the door for us.
My husband and friend waited comfortably in the lobby, where there were refreshments and magazines. Then Hiro escorted me to his cozy Suite #15, which has a private, intimate setup with one styling chair and one washing chair.
I had already sent Hiro a photo of the haircut I wanted for inspiration and told him I only wanted about 1.5 inches cut off with a straight cut. He paid close attention to exactly what I was asking for.
He even helped me put on a Japanese-style gown with sleeves -- something I had never experienced at a salon before!
Then came the part that really surprised me. Before washing my hair, he prepared a unique face covering to protect my face from getting splashed with water. Afterward, he gave me a simple massage and a hot towel treatment.
I have NEVER received this kind of thoughtful treatment from a hairstylist in California. It made me feel genuinely cared for as a customer.
And the haircut?!
What stood out most to me was how focused and observant Hiro was. He really listened to what I wanted and made sure he understood my preferences. Since Japanese is his first language, there were a few moments when he used a translator to ask me questions, but honestly, I appreciated how much effort he made to make sure we understood each other.
Usually, when I finish getting my haircut, I look at myself in the mirror and think, "Okay... I guess I like it." Even when deep down, I really don't.
But this time was completely different.
I looked in the mirror and thought:
"YES. This is exactly what I asked for!"
I felt like a million bucks! I was genuinely SO happy with my haircut -- the kind of happy you don't get very often after sitting in a salon chair.
Hiro, YOU'RE MY HERO!
Thank you so much for making this California girl drive all the way to Las Vegas and making the trip completely worth it!
If you're looking for a new hairstylist in Las Vegas, GO SEE HIRO!
And yes... my husband got his haircut by Hiro too. And loved it as well! read more