I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Technician arrived within 90 minutes and repaired a detached sink and loose faucet. He was super…read moreprofessional, could not have been more friendly, and gave me a terrific price for this job. Put simply, I could not be happier with the quality of Philios's communications from start to finish, the quality of the service they provided, or the value they delivered. Book with confidence!

Matt provided outstanding service throughout what turned out to be a very unusual situation with my…read morewater heater. He installed a brand-new water heater, and when it appeared there was still an issue, he went above and beyond by replacing it a second time to make sure the problem wasn't with the unit itself. Ultimately, we discovered that the real issue was an electrical problem with my circuit breaker, not the water heaters. What impressed me most was Matt's honesty, professionalism, and commitment to helping me get the issue resolved. Even after determining the problem was electrical, he worked with me on pricing and generously discounted his services so I could put those savings toward getting the breaker repaired. It's rare to find someone who genuinely prioritizes helping the customer over simply completing a job. Matt was responsive, knowledgeable, and incredibly fair throughout the entire process. I highly recommend him and his company to anyone in need of plumbing or water heater services.

Good experience and customer service. My AC had been knocked out last week by the storm the night…read morebefore and was able to arrange an appointment in a reasonable amount of time, Tech arrived on time, and it turned out the issue was just a safety switch on the electrical plug associated with the AC unit. So I just paid for the diagnostic fee. Was impressed with their professionalism.

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

Misdiagnosed my sewer line problem, initially made an incomplete diagnosis, refused to give me a…read moreprice quote before they talked to my insurance company, this company is unreliable, unprofessional, and not recommended.

I had not heard of this company before, but I am glad I found them here on Yelp. I contacted a few…read morecompanies on Yelp, and 3 got back to me, including 1-800-Plumber. The job I had was pretty straightforward - replace a kitchen faucet, replace a bathroom sink faucet, and replace a toilet fill valve. No emergency, but I needed the work done. I was supplying the parts. One company gave me a price quote that seemed standard, which, to my mind, seemed pretty high for what seemed to be about an hour's work (assuming two people). Another company said they needed to send a plumber out for an estimate. 1-800-Plumber gave me a pretty reasonable estimate (i.e., lower than the first) after confirming the work I needed in a phone call the day I made Yelp contact. We scheduled the visit for a few days later (I was on travel) within a 2-hour time window. Alex and his colleague came right in the middle of the window, and I had received a text message that they were on the way. The punch line is that Alex and a colleague (whose name I didn't catch) did a great job. One person worked on each faucet, and they installed both beautifully. They carefully tested for leaks in my presence and happily answered my questions. One then quickly replaced the toilet flush valve and demonstrated it to me while the other prepared the invoice on a tablet (the receipt was sent to my email). And they did accept a credit card, with no additional fee. The plumbers were very efficient in their work, courteous, and left things very clean, wiping up any spilled water and boxing the parts they replaced. I would happily use this company again and may call them back for some similar tasks.

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

I could not recommend The Secret Plumber more, and Master Plumber Steve K. in particular. I had a…read morepinhole leak that needed repair--The Secret Plumber responded quickly and provided a great quote before the appointment. Steve arrived perfectly on time, did a thorough job, and cleaned up afterward. He was extremely professional and cordial--I am 100% satisfied.

Thank you fellow Yelpers for helping me find Elite Plumbing! Jovanne is great! He did two jobs for…read moreme today. (Washing machine valves and a sink drain.) His price was very fair. His work is excellent. I've had three different plumbers in the last two years and I wasn't happy with any of them. With Elite, I finally have a great plumber I can call.

Great service and communication. Explained everything throughly and replaced my spigot outside. I…read morelook forward to working with the company in the future!

We had DB's Plumbing come out today for a diagnostic on a plumbing issue, and we couldn't be…read morehappier with the service. Zach was personable, knowledgeable, and professional from the moment he arrived. He took the time to thoroughly assess the issue, explain his findings in a way we could understand, and provided honest, practical guidance without any pressure. One detail that really stood out was that he put on boot covers before entering our home. My wife especially appreciated that level of respect and care for our home. If you're looking for a plumbing company that values professionalism, customer service, and expertise, we highly recommend DB's Plumbing. Thank you, Zach, for an outstanding experience!

Top Tier Service. I had a hot water cartridge replaced. They worked with my building maintenance to…read morecoordinate the water shut on/off. My tech Bobby was quick and efficient. Standout qualities: Live customer service support. Quick to schedule. Professional and friendly staff. Priced reasonably and affordable. Very knowledgeable about various plumbing systems and products. Clean work area. Covers shoes inside of your home. (Without being asked.)