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    Elite Plumbing & Drain Cleaning

    5.0 (2 reviews)

    Services - Elite Plumbing & Drain Cleaning

    Plumbing inspection

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    DC Plumbing & Drain Service

    DC Plumbing & Drain Service

    (86 reviews)

    Logan Circle, Downtown

    James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

    David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    (394 reviews)

    I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

    They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it.

    Elite Plumbing & Drain Cleaning - plumbing - Updated July 2026

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