Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I was leaving on vacation in a few hours when I noticed a leak coming from my ceiling. I called…read moreKesterson and was able to have someone come out the next day after I had left and let themselves in, do all of the work and answer any questions for me over the phone. The ended up replacing a cracked piece of PVC piping. Martin, the plumber even offered to feed my cats because my cat sitter hadn't come by yet when he finished the job. Great service and a great local company.

If you live in Old Town or Del Ray, this company is great - they've seen our old home's "special"…read moreissues and know how to handle them. Honest, helpful technicians and the company is very responsive. Special shout out to Glenn who knows his stuff - especially when a boiler and radiator heat is involved.

I've used Brownlee Plumbing multiple times, and they always come through. Every experience has been…read moreconsistently solid, which is why they're my go-to plumber in Virginia. Just used them this past week for a condo inspection. They're incredibly responsive and easy to reach, and they do a great job being flexible with scheduling. No matter the situation, they've worked with my timeline and handled things professionally from start to finish. The technicians are knowledgeable, respectful, and take the time to explain what's going on before getting to work. It's hard to find a company that's this reliable over time, but Brownlee Plumbing has earned my trust. If you want dependable service from people who show up and do the job right, I highly recommend them.

We recently discovered a small leak from a drain pipe in our basement. The PVC was in a…read morehard-to-reach location, so our service technician, Donnie, removed a notable amount of spray-foam to get a better view. Donnie made a phone call and soon four more Brownlee team members were on-site with an expanded selection of equipment. They quickly tracked the issue to a vertical pipe behind a main-floor wall. Apparently, a long-ago installed patch had given way. The crew replaced a 27" section of PVC to fix the leak. I'm optimistic that the root cause was identified and resolved. The service was performed today so we will continue to monitor the main floor vertical pipe and basement location where the leak initially revealed itself. With this issue behind us, I asked the team to perform an integrity check on our old clay sewer line. They added the camera service on free-of-charge and verified that, while old, the sewer pipe appears to be in reasonably good shape. The price was reasonable and the team was respectful to our home. They took the time to explain the problem and solution. We will gladly use Brownlee Plumbing again.

They did a wonderful job installing our over the stove microwave and redoing the electrical box…read morethat needed to be installed in our cabinet.

Work done well and properly. Technician was extremely easy to work with. Great communications on…read morewhat needed to be done and an up front quote on costs.

Top Tier Service. I had a hot water cartridge replaced. They worked with my building maintenance to…read morecoordinate the water shut on/off. My tech Bobby was quick and efficient. Standout qualities: Live customer service support. Quick to schedule. Professional and friendly staff. Priced reasonably and affordable. Very knowledgeable about various plumbing systems and products. Clean work area. Covers shoes inside of your home. (Without being asked.)

He provided outstanding service and was very informative on what was wrong. took care of the…read moreproblem and resolved plumbing issues. thank you!

Too bad I can't give this company zero stars, because it deserves it. A few weeks ago, I had a…read moreplumbing issue and shared this info with my sister. Since she's a member of Angie's List, she volunteered to look me up a few reliable plumbers in the area. The first name she gave me was Mr. Jackson from Reliable Home Improvements. I called him on a Monday and spoke to him about possible resolutions to my plumbing issue. We decided that Thursday morning between 9-9:30am would be the perfect time for him to stop by and inspect my issue. I remember that I specifically asked him if I needed to call him back to confirm my appointment with him later that day. He said, "no, I have you on my calendar, but if their is a problem, I will call you back." I thanked him and told him I'll see him Thursday. Well, Thursday rolls around and I didn't hear from, nor did I see Mr. Jackson. Extremely unprofessional! I worked from home that day, so thank God I didn't have to take off, but it was still an inconvenience. Why on earth is it so hard to find honest, competent and reliable plumbers? This is a give and take situation. I pay for a service, you fix the problem...plain and simple. I wasn't asking to fix the problem for free, I was a paying customer! Moreover, if he wasn't available, a simple call to reschedule would've been the proper thing to do. Two weeks to the day and I still haven't heard back from this company. Horrible customer service! Take it from me and don't even bother contacting this company. My sister suggested that I call him back, but I refused because it's plenty of plumbers in the area that are willing and able to assist me. I found one too, he fixed my issue lickety split and was very professional! One and DONE!

I left a message, he never called me back. I found this odd as waited several days for a call back…read moresince I stayed over a friend's house. Who doesn't call back? Update: Called me back a week later, said he was on vacation. That's cool and all, but could you leave a message on your voice mail stating as much since you also use this phone for business? How am I supposed to know that?

Alex was wonderful to work with. He came out and put in two water filters I wanted installed. We…read morenoticed that some of the adapters didn't work so we went to the store and grabbed the correct ones to complete the install. It was fast and he did a terrific job! Will be reaching back out soon for future work.

Nancy and Alex are the Guardian Angels of home improvement. Alex assesses what the job entails and…read morecompletes the job with the customer 1,000 percent satisfied and happy. They've come to my rescue twice, first time to correct a garbage disposal installation, then today Alex solved and completed an HVAC issue that an HVAC technician was not able to do. Such professional, wonderful, delightful people. True gems in Northern Virginia, the Guardian Angels for Home Repairs and Improvements.