Awful service! Quoted an hour wait to be seated which turned into an hour and 40 minutes still no table in sight. We were then told we were the next table and then suddenly moved down to 6 on the list. NOT WORTH IT!! They do NOT know how to run a restaurant! read more

The food was below par. Sunday evening, 5:30pm, our server tells us they are out of a few items on their small menu. We have no fish left in the size needed for the Fish & Chips. We have no Scallops. We have no Quahogs. We started with a drink served in a plastic 6 ounce cup and almost half full. I did not know that a cocktail was only 3 Oz. $14.00 Well I'm my opinion, that doesn't leave much on the menu for a seafood restaurant. My wife ordered a fish sandwich, because they did have the small pieces of fish. They didn't specify how small though. So we were shocked when it was not even enough to cover ha hamburger bun. About 2 Oz of fish for $18.00. I ordered a grilled chicken sandwich, I lifted the bun on the sandwich and the chicken piece was about 1/4 inch thick, but it did cover the bun! $18.00. The fries on each plate were cold. On a positive note, the live music was fantastic and the view was great! read more

Terrible service. When you are told an hour wait, are still not sitting after an hour and 40 minutes, and the manager (we think) tells you "I mean it's understandable. It's the busiest weekend of the year." We decided to leave. There is no excuse. Figure out how to estimate a wait time please. Music was terrible as well. restaurant managers need to figure this out. It's not ok to have people waiting 40 minutes past the prediction all the while telling them that they are next. read more

I can believe how sneaky. My bill came. And benounced to me, they added an extra 56 cents, 72 cents, 72 cents and 52 cents to my bell. Per item. Because I used a credit card. I would have deducted that amount from my tip if I saw it shame on them. Not happy. Very deceitful read more

Simply, SERVICE. Tons of open tables, yet an hour long wait. The line to order for outside is about 40 people deep and at least 30 minutes. It's hard to tell if it's a Managemt issue or just understaffed, either way, it's a terrible customer experience. It's too bad, because this place has such a great location and the food is usually decent. If I was the manager, I would be making great efforts in hiring and leveraging the weather forecast to gauge staffing. The nicer it is outside, the more people will be showing up to this place. read more

Absolutely loved our server, Lisa! What a sweetheart! She could give lessons on how to serve customers and simply treat people..so kind. Sat on Adirondack chairs overlooking the water. Ordered an array of appetizers..just releaxed after a very difficult week. Thank you. We will definitely be back. read more

Beautiful setting on the water. Our waitress was very attentive & efficient. Our dog loved it there & was given a water bowl. Lobster rolls excellent. read more

Met a colleague here for lunch this week. Had never been to this establishment before. We were sat at a nice private 2 person table with an umbrella right on the water. The views were great, such a nice relaxing place for lunch. I ordered a spicy marg and the lobster roll with butter. The drink was great. Service was great. The food came out quickly and was delicious. Will definitely visit again. read more

This was our second visit here. The early evening view is peaceful and beautiful with the boats in the background. We sat on the patio and ordered fried calamari and cocktails. I didn't enjoy the peppers that covered the calamari and could've done without them but the sauce was yummy! Our server was friendly and attentive. On this night, they had a DJ which handed out musical bingo cards. I think that's a really unique way to engage the crowd. He was also from Texas, like myself. We didn't stay long after our appetizer was done but it had the feel of an enjoyable evening overlooking the water and sunset. read more

Off the Hook Bar & Grill - Calamari with peppers - Bars Near Me - Fairhaven, Massachusetts

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This was our first visit. It was a beautiful sunny day - in the low 80's. We arrived about 12:30 pm - there were a lot of folks there. We were able to get a seat right away - but it was in the full sun. Fortunately, after 15 or 20 minutes a table with an umbrella opened up and the hostess moved us. We ended up in the shade with a view overlooking the marina. Nice. The service was leisurely - the entire lunch took almost 1.5 hours - very pleasant. Staff very nice. I had the pulled pork platter and my wife had the hamburger platter. Both were standard bar fare. The only comment is that both the fries and the onion rings had been sitting for a while before being served. Lunch with tip and no alcoholic beverage was about $50.00. Go for the destination - not the food. read more

Off the Hook Bar & Grill - View from the deck - Bars Near Me - Fairhaven, Massachusetts

great space, esp on a nice day! absolutely PACKED the day we stopped by to hear G & Friends play

Delightful harbor bar and grill. I had delicious tacos: fish, shrimp, and scallops. A live band was playing, and the place was packed on Saturday evening of Memorial Day. They were cash only, but kept the drinks flowing. In fact, they sold so many mudslides that the machine couldn't keep up! Some folks may not like the Porta pottys, but they were clean. read more

Go for the view and ambience dockside eyeing boats, the marina, and an adorable quaint lighthouse! Casual with outdoor seating, this place also boasts live music. Props too for an ice cream window off the main restaurant. I'd say the menu is small but it's just that kind of "crab shack eating" that is relaxed and perfect for a gorgeous night. I got the Lobster roll (with butter, not a mayo fan) and smashed onions on the side. I'd have much preferred onion rings as these were like soggy limp noodles/strings with no bite to them. That being said, the roll was a TON of buttery sweet lobster, LOADED. My husband dove right into his fried fish platter which as enormous but the standout was the fried scallops, tender not rubbery, succulent, melt in your mouth with the great fried bite. For a kickback date night or family outing, give it a try. My son raved about the cheese quesadilla and fries. Little fun side note, my husband loved that they put a splash of pineapple juice in his margarita! read more

Off the Hook Bar & Grill - Boston style Lobster roll (with butter) and smashed onions. - Bars Near Me - Fairhaven, Massachusetts

this place is super cute and has great vibes! did not love the food the first time that i came - the salmon and rice were super oily and the salmon flavor wasn't great but the rice and beans were pretty good! so glad we came back because the mudslides are absolutely delicious! definitely recommend trying them :) read more

I can not rate this place as we didn't eat here as the wait was an hour and the tables were very close together. We are planning on giving it another try before we leave for home as we are on vacation Ok tonight 7 adults and 4 kids went for dinner yes the food was great. Everyone was satisfied with what they got the waitress was great. Family connection after several years and months. Some from Hawaii and it was great to sit around and talk. Music was just so so tonight. But dress warm as it's right in the water and was cold we ran home to put in Pants and jackets. read more

Great location, friendly staff, and delicious food. Enjoyed the outdoor seating and great views. I'd definitely recommend checking this place out if you're in the area read more

Off the Hook Bar & Grill - View from outdoor seating - Bars Near Me - Fairhaven, Massachusetts

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Great location, cold beer, wait staff were on their game. Chowder thick and creamy, calamari, i believe was frozen and not so good read more

Off the Hook Bar & Grill - a plate of food and a cup of beer - Bars Near Me - Fairhaven, Massachusetts

I went to Off the Hook once and knew I'd be back. It's a really cool atmosphere, all outdoor seating on the water in Fairhaven, overlooking boats. There's live music and bingo. Nice crowd and the staff was friendly. The food and drinks tasted great. read more

Off the Hook Bar & Grill - Fish tacos and Caesar salad - Bars Near Me - Fairhaven, Massachusetts

Showed up hoping to get a couple of drinks, somewhat hungry, but undecided what we may, or may not, want to eat. We walked in the outdoor seating area, found the nearest table with a little shade under it's umbrella. Next thing we know someone came to the table and basically began to give us the third degree - first, are you going to eat? We said, we thought we'd get a couple of drinks and see what we wanted from there. Next, if you want drinks in the shade there are table with umbrellas around the corner near where people enter from the parking lot - not ones that offer a decent view of the water and boats. As a note: during the conversation with this woman she made it a point to tell us it was she who seated customers, hinting we should have waited up front (where there was no "please wait to be seated" sign) So, we agreed we'd like food, we were then immediately seated... like if you want just drinks and appetizers you can't sit here. This was right around 3pm and the place wasn't the busy. Right after being seated we were told what they didn't have on the menu... as luck would have it Buffalo Wings was on the list, funny because every single time we've been to Off the Hook they are always conveniently out of the wings and today it was really early in the day on a Wednesday. What sort of bar is always out of wings? I really only know about this place because I have several friend who dock their boats there and they said it was a pretty nice place to eat and have a few drinks. They didn't mention that's only if your aren't interested in tasting their Buffalo Wings. We drove quite a distance to go out there to enjoy a sunny day outside with cocktails and appetizers... we ended up having sandwiches instead. I ordered a burger medium and it came out medium-rare... not saying that because of the lack of wings, it really was not medium. You can visit all you want. After several visits I am not entirely impressed and do not plan to go back, at least not before calling ahead to reserve a batch of 30 wings. read more

The staff was rude, the drinks were undrinkable. Never going back. To bad because it's in a nice spot.

Zero stars- if it was possible. Terrible establishment because of the owners. Very racist and homophonic. Didn't order food because it wasn't worth the time but the drinks were ok (ordered vodka soda and beer and can't really mess that order up) but also very slow. If you're a person of color or lgbtq do not go here. Brook the owner, very rude and a complete mess and unaware of how to treat patrons. read more

Terrible service and a menu with little to nothing available. It's too bad because the setting great.

My wife and I celebrated our 28th anniversary by going to Off the hook in Fairhaven Ma. We waited to be seat about 10 minutes ( hostess was cleaning off some tables ) Place was semi busy not to say packed or crowded. We were greeted by our waitress Alex who took our drink selection while we explored the menu. My wife ordered the fish tacos on flour tortillas I ordered the lobster roll along with a clam cake appetizer. Our clam cakes arrived and they appeared to be over cooked. When we began to open and eat these clam cakes ( you have to fight to find the clams that are suppose to be in there ) Best Clam Cake Blue Point Restaurant Acushnet Ma. Our meal came my wife fish tacos and my lobster roll with fries. I ordered my lobster roll with mayonnaise. The fries looked and tasted like they were either cooked twice or they were cooked in old oil. They were cold and oily. The lobster roll that everyone says is fantastic, well i found it tasteless . It had a taste of the faint mayonnaise used in it and the lobster taste was not there. Loster should have a slight ocean taste when it is fresh not like someone washed it in the sink with tap water. I asked the waitress to return this to the kitchen for I wasn't paying for tasteless lobster roll. She return and said there is no returns on lobster rolls but would give me another item off the menu, I opted for the fish tacos of which I took home by this time I lost my appetite. In closing Our waitress was very nice and professional and did her best to make things right. As far as the cook you need to pay attention to how your food leave the kitchen. The food represents you and how you you feel about your skills . When the food taste good it shows you care and when it taste bad ( you fill in the blank) As far as the manager or who ever made the decision that there is no return on the lobster roll let me say this . The customer is always right, Your no return will stand for me and the other 4 couples we met there. We will not return and will inform other of our unfortunate evening. Ray. J read more

Great fish and chips. Their mudslides are fantastic. A great (but busy) place to spend a sunny Sunday afternoon.

This is our first visit. We shared a scallop plate and salad for lunch. The scallops were so delicious that we ordered a second round. Thank you for bringing our dog some water. Looks like a great location for watching a sunset. Highly recommend. read more

Food, well we did not get to eat since we were told it was a 45 min wait for two people. Well we waited and then was told it would be another 45 mins. So we left. One beer line outside, took about 30-40 mins to get a drink. The ambiance is nice, we will not be returning. There are much better places with much better service and food. read more

amazing mudslides and the platter was beyond tasty! Definitely coming again, especially with my dog!

My review does consider the conditions in a pandemic. Service was still off. Way off. My friend didnt think I should give 20% tip. The mudslide was phenomenal but not worth $11paid in a disposable plastic cup. I would say $9. My friend's $9 white sangria was way to sweet and at best (had it been good) worth $7. The fish tacos came 3 to a serving, no sides. The fish was so fresh and so perfectly cooked. That being said, the 3 tacos are served on small shells and the fish took up 1/3 of the shell. Yea the amount of fish you get in all 3 could be put in one. Two nights ago I got fish tacos a few miles down the street, with fries and a LOT MORE fish, for less $$. I'm just saying. Pandemic considered, service and food could have been better. read more

Food was really good! Service was fast and friendly! Beautiful views right on the water! Limited menu due to covid but they did a beautiful job with this place. This is the old Down the Hatch! I had the baked scallops and it was a large portion and delicious perfect after a long day at beach. We had no reservations but were seated immediately! Our lucky day! read more

We are giving this restaurant one star just because the waitress Jessica was so sweet, and none of the things that went wrong were her fault. She was attentive, prompt, lovely, and apologetic. After waiting an hour for food (and seeing other people who came in after us get their food), our toddler was at his limit and starting to lose it (side note: he went about 30 minutes longer than we could have hoped without food). When we asked to just cancel our food because said toddler was starting to climb out of high chair, scream, throw puffs, and disrupt other people's Sunday dining experience, we were told it was ready and coming out. After another 15 minutes of waiting, the food finally came out (side note: right before the food came out, they told my husband they were out of the pulled pork he had ordered). My food (scallop tacos) were completely cold. We sent them back, and decided to share the other two meals between the three of us. Three bites into the finishing the half of the lobster roll my friend shared with me, I bit into a hair. When we pointed this out to the waitress, she also was grossed out. The Manager, on the other hand, said that most of the lobster roll was already eaten, so they would only comp us for two beverages (and take off the scallop tacos), which we didn't eat. As someone who has worked in the service industry for years, they should have comped the whole meal for how many things went wrong; as a patron, I would have been satisfied with being sincerely apologetic and comping the lobster roll. They did neither. Needless to say, we are done with Off the Hook for the season. read more

We've eaten here a few times and usually had good food. Unfortunately I was served a frozen fish fillet with my fish and chips. This is such a great location and I'm hoping you can bring back your amazing fresh fish and chips again! read more

SPIT THE HOOK is more like it! Great venue. Service was horrible. Ordered drinks (which came quickly as they are machine made), but the server literally ignored us twice when we were ready to order. We were finally able to order, and she informed us that "there is no fish- we are waiting for our order." so we couldn't get fish tacos. Ok. No prob. We ordered the 2 hotdog plate with fries. We waited 40 minutes and finally the lukewarm fries and hotdogs were delivered. I declined the plate, but my daughter was super hungry and ate one of the hotdogs. A manager came out and, after telling our experience, said she would remove the food order from our bill. She did not. She removed $4 from the $12 plate. And she totally missed the point. As a nurse and former waitperson, I always give the benefit of the doubt. Could not do that today. Management might want to take some lessons in customer service. read more

Beautiful location right on the water the food was affordable and so good! They have ice cream and great drinks gotta try the "pammys punch" it's the best! read more

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being a resident of West Island it was nice to see a new spot for dinner, Alas not here. $22 for fish and chips ? seriously. Nice location but this is not Cape Cod and the prices should reflect such. read more

I'm just writing this review to let people know that this establishment is NOT up to the hype that all these positive reviews give it. I wish my fish taco looked like what was advertised. That scallop taco was a sad excuse for anything that comes out of our local waters. What a joke !!! I mean really, look at that piece of fish that they put into the 6" tortilla...I should have easily had 2 pieces, plus the fish was prefrozen, battered deep fried non-sense. I guess for bar food, it may suffice those who are feeling a little hungry, or drunk, but I'll never come back again. I'm pissed that I spent $57.00 on food here. Onion rings are dynamite, and so was the Cheeseburger QuFrench fries were completely stale, and left over from God only knows where. I'll digress, for all reviews can, and are subjective. But heed the warning, and save your money for a round of beers, until you can get to Baldie's in Lakeville for the real deal. Peace. read more

Off the Hook Bar & Grill - Another sad case for a fish taco !! - Bars Near Me - Fairhaven, Massachusetts

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Ate here 7/31/2019 Giving 2 stars for a couple of reasons. 1. While eating, a woman came up to us and asked if she could stand over us ( I think her words were "lear" over us) until we left as there wasn't available seating...yea...that's not cool. And yes, she did stand about 3 feet from us AS WE ATE. 2. All the man (my man) wanted was an ice cold Sam Adams Summer. All he got was a Blue Moon in a plastic cup. Then, the server came over and explained it was the wrong beer and finally gave him his Summer about 20 mins after he finished the Blue Moon. Neither beer was cold but was cool to say the least. The food was hot and was ok. I mean just OK. The view was good, water view but blocked by tons of boats. This place was packed after about 45 mins of our visit...I guess the locals love it. For us, we wont go back but at least we tried it! read more

Had dinner here tonight with my fiance. I ordered 6 clamcakes and was served 5 burnt clamcakes. We were not given any silverware and only 1 napkin. Waitress never came back to see how we were doing. When it was time for the bill I asked for a glass of water I never got it. I had 2 hotdogs which were also burned. The food took a very long time to come out. Wont be going back. read more

Went for lunch this weekend without a group of four adults. We love the location and felt that based on our previous experience there they would handle this labor shortage period With professionalism. We were seated quite quickly despite being told it was going to be a 25 minute wait. Waitress brought our drinks quite quickly and was very personable. Then we waited approximately 50 minutes for our food order to come while watching other people who came after us get served first. When We asked our server when our order would be arriving we were simply told that the kitchen was backed up. Another 15 minutes later when no other response was given other than "the kitchen is backed up", we decided to tell the manager that we would like to either pay for our soft drinks and leave or simply leave without being charged for them. She asked the waitress what we owed which was $12. I asked the manager whether or not she would like to be paid or whether or not we could simply leave without being charged for the soft drinks. Her response was the drinks are $12. That was obviously her opportunity to say "I'm very sorry about your experience and don't worry about the cost of the soft drinks and we would love to have you come again. My apologies for the wait." Nothing like that was said. Nor were we told when we came in that the kitchen was very backed up. We paid and left. However, when we were there during the previous week we were immediately told upon approaching the hostess that the kitchen was very backed up and they were not seating people until they felt they could serve them in a reasonable amount of time. Obviously that transparency and upfront dealing with patrons has been decided was not a profitable way to do things. We have been to many equivalent and nicer restaurants were a situation like this would've been handled in an extremely professional manner with apologies and possibly even a break on what was owed on the bill. Off the Hook is very unprofessional. Behavior like this will undoubtedly cause them problems in the future. They have a golden opportunity here to build a wonderful thriving business known for professionalism and caring for the client. Hopefully they will not squander it. What I do know is that I probably won't be back for quite a long time. They are no longer the only alfresco option in town. read more

Took to long to get food again. Did not have items on the menus again. Ordered grilled chicken wrap no croutons and got fried chicken wrap with croutons. read more

Great location, fun for a drink but don't get any food. Non consistent , overpriced Costco food, unprofessionally run and lack of customer care. Fun to stop in for a drink prepared by a machine and served in a plastic cup. Very disappointing because this place could be amazing but it's just ok. read more