Talk about quality service! I ordered the Big Green Egg grill to surprise my husband for his…read morebirthday at 3am!! Imagine my surprise when my husband contacted me at 3p saying "thank you"! Brock emailed first thing in the morning, then called to get things set up. Not even 12 hours and the grill was delivered, assembled and ready for use! I would absolutely recommend and look forward to doing future business!!

This is the go-to place in Annapolis, Edgewater or anywhere within driving distance who likes…read moreoutdoor grilling and of course outdoor spas. I don't have a Jacuzzi, spa or hot tub but we do love BBQ'ing! I dream of owning one of their Yoder or Big Green Egg grills one day. This is a place for SERIOUS BBQ people. It's also great for anyone looking for a Weber type grill, any gas or propane grill...heck...any grill. They have so many accessories, charcoal, wood pellets and every darn grill you would ever want. Did I tell you they have Yoder grills yet? Yes I did. I don't think you'll find these anywhere else. They can't keep these in stock so you're lucky if you can even see a model on the floor. They finally stopped selling the models so you can see them in person. BTW, they have spices, rubs and all the other stuff needed for grilling too!

Wow! 1) appointment is on time 2) problem (leak) diagnosed within minutes 3) solution provided 4)…read moreand fixed - at a reasonable cost = one happy customer!

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Still the best around. Clean facility Great staff…read more Accommodates all levels of swimmer but informative to watch the best

Love swimming here. Great pool. Nice staff. Recommend. No complaints. Pushing to get to 85…read morecharacters.

Had my spa water tested, they sold me over $200 worth of chemicals. First one was "no metal". They…read moredirected me to use 4 fluid ounces of the product in 400 gallons of spa water. After reading the bottle that was for 10,000 gallons of water. They are more interested in selling products then helping customers. I had to drain the hot tub and restart. Horrible customer service.

If I could give less than 1 star I would. I've been trying to reschedule our pool opening for 3…read moreweeks due to a patio install that was delayed. Every single time customer service says they need to call dispatch. Dispatch never answers. No one can help me. Will be switching pool companies

Andrew is wounderful he took care of resurfacing my pool last year. It is so smooth and looks…read morereally good!

My family and I contracted with Catalina pools in February 2021 . Our yard had been an absolute…read moredisaster and unusable for over a year. We fought daily/ weekly / monthly with that company for answers as to when our dream pool would be complete! We got no answers, or lies when we actually did speak with a person! It has been an absolute nightmare! Months lost, time and energy spent! Finally we had had enough, we contacted an attorney and looked into another pool company to come and finish our pool! We were given Patriot Pools ( Patrick) information along with several other companies from our bank. Patrick came out immediately and assessed our situation and came up with a plan. He is honest and extremely easy to work with ! All our questions were answered immediately. We signed with Patrick /Patriot Pools and within 2 weeks our pool was complete and filled with water! We are beyond grateful to Patriot Pools for not only taking on this project, but also for the countless hours he spent speaking with my family and providing help and direction. I wish we would have chosen Patriot Pools from the start, our experience would have been completely different! He has single handedly restored our faith in pool company's! He has been an absolute pleasure to work with! We highly recommend him and his company for any and all your pool needs!!! Thank you ! Thank you! Thank you!! Wish we could give 100 Extremely grateful customers, The Boehmer and Burnham families!

If you're in the market for a pool installation or renovation company, congrats you just found the…read moreperfect fit! Our pool has damaged from a tornado and we were recommended to contact Swimstyle for repairs. We're sure glad we did. From the very beginning Nancy was very helpful guiding us through the quoted repairs, options available, and providing coping and liner samples. Joe was excellent in fielding renovation questions, typically providing email responses within just a few hours. Israel leads a team of Rockstars performing all the renovation work like a symphony of artists. Professionalism through and through! Perhaps the single most meaningful act was that of a simple one. We have a young daughter and at the end of each work day, unasked a member of the Swimstyle Team would re-setup the pool safety fence. This mindfulness for the safety of our daughter was very much appreciated and heartfelt. We can't recommend Swimstyle strong enough, you'll be very pleased with the staff and services they provide. There retail storefront, Arundel Pool & Spa would mirror similar experiences and associated feedback. All the best, Sal

AWFUL experience. We had so many issues with the opening of our pool. When we talked to numerous…read morepeople they all had different stories. A lot of he said she said why things were not done but never took responsibility. One person told me the pool was too cloudy to put the Polaris in and do a cleaning. Then another person told me we told them not to put the Polaris in and they did do the cleaning. But you said the pool was too cloudy to do the cleaning and put the Polaris in. So something just doesn't add up. The one person's solution was for us to pay them to come and do a cleaning at their normal rate.

After contacting this company by phone and then sending an email with photos of my filter which…read moreneeded replacement per their request, I never heard back from them. I called back and they told me they don't do work in Annapolis even though they did not tell me that initially. Had I not called them, I would've never heard back. A simple call or email response would've been appropriate and the right thing to do. What has happened to good customer service?!!

We have been using this company for many years to open and close our inground pool. The staff is…read morevery friendly and incredibly knowledgeable. On the few instances where there has been an issue, they have come back and corrected it quickly and without any pushback. We replaced our inground pool liner last summer and, although the process was something new for us, they explained everything to us clearly and were incredibly helpful. It was a very affordable cost and we were extremely pleased with the finished product. This is a fantastic, locally owned business that I would not hesitate to recommend to anyone who asks.

If you're in the market for a pool installation or renovation company, congrats you just found the…read moreperfect fit! Our pool has damaged from a tornado and we were recommended to contact Arundel Pool and Spa (reno group also known as Swimstyle) for repairs. We're sure glad we did. From the very beginning Nancy was very helpful guiding us through the quoted repairs, options available, and providing coping and liner samples. Joe was excellent in fielding renovation questions, typically providing email responses within just a few hours. Israel leads a team of Rockstars performing all the renovation work like a symphony of artists. Professionalism through and through! Perhaps the single most meaningful act was that of a simple one. We have a young daughter and at the end of each work day, unasked a member of the Reno Team would re-setup the pool safety fence. This mindfulness for the safety of our daughter was very much appreciated and heartfelt. We can't recommend Arundel Pool and Spa strong enough, you'll be very pleased with the staff and services they provide. All the best, Sal

I use them every year for supplies and water testing. The staff is very knowledgeableread more

Been a customer for several years. My pool guy retired so I had to figure out what I needed to do…read moreto take care of my pool. Pros: free water testing and clear directions on what chemicals to add, in what order, and on what timeline make taking care of your pool relatively easy. They have all of the chemical you'd need for the issues you're facing. They also offer a military discount and the rewards program is good. Cons: it's expensive to own a pool and buying the chemicals for your pool will make you sad. Only had one bad service experience in five years and it was handled quickly and well.

We have an inground pool that is over 15 years old. Recently we noticed that sand was getting into…read morethe pool somehow, from our sand filter. I called Leslie's pools to find out if they service or replace sand filters and they scheduled a service call for the very next morning! The tech was out bright and early and Was very good at communication. This is a rental property for us so I was not on site and, knowing this, he kept me informed of everything that was going on. He determined the filter needed to be replaced and provided estimates by the end of that business day. I had multiple questions and he was patient and knowledgeable when answering them all. He helped me to order the necessary items and again, kept me informed throughout the whole process. When the parts arrived, the installation was scheduled quickly as well. An installation day he arrived bright and early and again, made every effort to keep me informed of what they were doing. He took pictures of the old equipment and a picture of the new equipment after it was installed. I was very pleased with the service that was provided and the extra time and effort that was given to make sure that I knew exactly what was going on since I was not on site. if we have additional needs in the future for our inground pool I will definitely be giving this company a call.

This was a fun place to go into, especially around the holidays. It was decorated to the nines and…read morejust a fun garden/stuff/hearth shopping haven. They had everything you needed for a hearth and they had some fake ones too. It's very log cabin like in there and they have some wonderful pieces for the garden. They also have some unique gifts that you can only find in places like this. We will be back for the garden fun stuff in the Spring.

I have been a fan of Plow & Hearth for years…read more I love having a brick and mortar store to wander and I frequent the store often. This store is a bit small and they have a BIG inventory so it's a bit crowded. I see some of the same employees and I do shop frequently and yet I never feel like I am welcomed as a frequent customer in particular. I love the products and will continue to shop there. I do wish it felt a bit more welcoming.