Came here to purchase construction paper and to have a worker cut the paper into strips so that I can go home and do my DIY project for my sons birthday. Only to be told to come back at four P.M. mind you I came here at one P.M. I looked at her and I'll look around and there's no other customers besides a printing machine printing orders that she's probably behind on. It doesn't take that long to cut paper. Doesn't matter how much they charge. I needed it done today. Then I proceed to ask her if there's a self cutter for me to use so I could do it myself! It took me less than 6 minutes and I was out the door. The customer service sucks here because it she's not able to do what I'm asking her to do. Another employee should be able to step in and help out and no one seems to know what they're doing. will not be coming here again. read more

Helpful employees even with difficult deadlines. This location in particular has staff with good attitudes and work ethic. Nice to see nowadays read more

I came early and got exactly what I needed. Just a quick print. They informed me of my options, self service vs. having the associate do the printing job for me. You just send your document/documents to the store email and let them know how many you want, in color or black and white and what kind of paper you want it on. Aside from my print job I really did just sit back and admire how much important office stuff is in here. Computers, chairs, speakers, cards, anything you need for an office. read more

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It is so convenient to be able to drop in here or order online. Today I came to the store as I needed printer ink right away. Skye was my customer service representative today. She was so helpful & friendly and made a recommendation that saved me a little money. The store itself though is looking very tired and the floors not especially clean. That said I'm glad they have a store to shop in when needed. read more

Very nice people but overpriced on shipping envelopes. 9 dollars for one, across the street at the post office the same envelope is 3 dollars. I then mailed it for 6. All done at 9dollars.I won't be back. Seniors be aware. read more

Had an employee by the name of Gabe help with concerns and questions about a product I'm interested in. He was patient, informative and has sold me on a brother printer. Will be coming back to this nice business. read more

Came here for some work related printing job which was done brilliantly by the lady helping at the business section with lighting speed . Very happy with her customer service and knowledge. The question is why not 5 star and the answer is due to their weird policy about rest rooms . It is is locked no big deal but they will not share the code with you and come and open the rest room for you . Why the answer is due to the homeless people rooming out side . So me as a customer has no trust to keep the code secret and will not share that code with homeless people out side . Really ??? read more

Have trained personnel on staff. It's hit and miss every time depending whose shift it is. If they can't do it, the computers mysteriously and suddenly shut down. read more

What a difference experience! We were greeted as we walked in The door by the cashier. We were asked multiple times if we needed help. A world of difference from the amount Vernon location! We purchased our 4 office chairs and 2 desk chairs. And much more! Tylor was our associate that helped us with everything. He was a very professional young man. He even apologized for the lack of service from the other location. Thank you for all your help! Amazing service! read more

Office Depot - Office Equipment Near Me - Bakersfield, California

7/8/2023 around 7:00pm they were closing. I was trying to pay for my things and my card was declined. Then I remembered I had locked my card. I apologize for having her push the button to start over so I can pay. She rolled her eyes and gave me a ugly look and didn't say a word to me as I was walking out. I've been in retail for 12 years and the way she was presenting herself was unacceptable. Because if her bad attitude I won't be shopping there as long she is there. read more

I usually go to Rosedale location but this one was closer to me so I came in for a poster and after waiting in line over 10 min the sales person said I should do it online instead and sent me away he did the same to other customers before me giving false information and to avoid confrontation I went to the Rosedale location and they were very helpful and had my posters ready without any issues in a few minutes read more

Office Depot is your specialty store for office supplies, school supplies, home supplies and electronics. Anything the office needs, you pretty much can find it here... you can even find coffee here. The downside to this store is it's pretty expensive. I was unable to find a 3" binder at Walmart or Target and my son needed it for school, so I had to get one here, the 3" binder cost us $15, and to me that's a bit overpriced. If I would have found it elsewhere I would've went elsewhere. The store in general is pretty nice inside and the store is kept organized. Nothing spectacular, just that you can find all your office needs here, read more

I arrived for a few stationary items which I needed. The store was very clean, and the associates were courteous. I found that which I was looking for, and will definitely come back to this store. Thanks! read more

Don't go here to get anything "bound".... After waiting over an hour (no one was ahead of me either) they "bound" (I'll use the term loosely) my yearly planner..I think butchered would be the better term. I printed the pages out, gave them specifics for cut and binding, and walked away with.... this? The pages are cut completely unevenly, and made even more uneven by the uneven binding, the cover was cut smaller than the pages (has anyone ever seen a book like that?! ) the lamination on the cover is already splitting. Since I was waiting with my 2 month old I didn't even have the desire to argue over them charging me full price. Huge mistake I won't be making again. read more

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Had to buy some stuff for work. Just your everyday Office Supply store. Nothing great on the service but then again I wasn't expecting top level either. Cashier was friendly and nice and ask if i found everything ok, which I did 3 Stars cuz it's an office supply store nuthin more nuthin less read more

Office Depot - Office Equipment Near Me - Bakersfield, California

I stood in line for about 20 mins at the printing station. The associate had his back to the registers and didn't acknowledge us the whole time, so I asked the couple that was waiting in front of me if they had been helped and they nicely said "yes". I was thinking, "okay so I'm next, then." After they got paid out, I stood in line and the associate Estevan helped a man that had JUST walked up on the other side of the printing station. Very rude to ignore a customer that had already been waiting a long time. I didn't care much until the man and associate struggled for another 10mins trying to find an email to print for the person that crowded in line. So, I obviously grew impatient. I was just going to pick up one paper that I had ordered online. I find it ridiculous to walk into a location and wait more than 30mins to print one piece of paper. This location needs more help on customer service and more employees stationed in busier areas of the store. read more

I went in to ship a package. There was one person working and a line of 5. I get being short staffed, so a prepared to wait. I was helped in about 10 minutes. I learned the were out of the packing supplies but I could buy my own and they would pack it. The unfortunate part was that the gal who helped me didn't know how to use the system to ship. She spent 30 minutes trying to figure it out. Since she was the only one there, she wasn't able to call anybody else. Finally someone came back from break. Instead of helping her when she asked, he helped people in line. He finally came over to help and was able to figure out and get the package shipped within 15. This whole experience was 60 when it should have been 30. They really need to staff people who can use the shipping system during the holidays. read more

Printing department is incompetent. Dropped off items on A Tuesday. Called Thursday to check on the status of the order, they hadn't even started it because they were "confused" about the order. Said they'd have it done by 5 p.m. that day after getting the details worked out. Went by, still not done. Said they'd have it done "early" the next day. Don't know how 5 p.m. qualifies as "early." Did not receive order until Saturday. I understand if you're short staffed, but don't quote a finishing time if you can't meet it. We run a business and do not have time to screw around with crap like this, especially when WE have deadlines. Genuinely feel like that department doesn't have any qualified employees anymore. read more

Conveniently located near the branch I was working at. I like that I can go in any OD in any city and easily find my way around the store. Stores carry like items so I can get the same things in different cities to get our offices set up and organized uniformly. Prices are OK. I'm willing to pay for exactly what I'm looking for...and I've found the organization items I was in the market for at OD. Great hours for us working folks. Nice staff. Fast checkout. read more

Seems like they are getting a handle on staffing. I received quick and friendly service today! I need 25 double sided copies. I forgot to say double sided, so of course when the tech handed me single sided copies, I was mad at myself. I agree to pay for those & asked him to run them again the right way, which he did with a smile. He ALSO went ahead and fixed the others, so I walked out with extra perfect copies, which, yes, I paid for, but at least they didn't go to waste. I appreciated the good service today. read more

I understand that curbside pickup can be seen a lazy way of not going into the store and picking up items but when someone is injuries and request these services and no one shows up, then there's an issue. I'm a little on the injured side and waited for a box of 10 ream paper to get via curbside and after waiting that long and calling their curbside pickup line, I decided to go in and do it myself even though I'm injured. As I went inside struggling to pick it up, employees saw and didn't asked to help. I've never had an issue with the other stores in town, until this situation. Sorry guys, but you failed a loyal customer. read more

I thought that with businesses opening up, that employees would be really glad to see customers coming through the door. Not at this outlet. The employees were curt, unhelpful and acted as if they couldn't wait to get me out the door. Perhaps it was the Dodger's themed mask I was wearing. It's hard to say. But they sure took my $250 easily enough. I probably won't shop here again. read more

A shout out to The Copy Center. Currently, two employees really stand out: Taylor and Jeremy. Thanks Taylor and Jeremy! During 2017, I was a big fan of their lead person, Brock who moved to Arizona. RECOMMENDED! read more

Rude employee in the business department sectIon. Gave me attitude when all I asked was for a book my professor had left here for his students to pick up. Never coming here again. He focused on customers who just got there and ignored me read more

They usually have what I want in stock. Prices are decent. Friendly staff Reward points read more

This used to be my "go to" spot for office supplies. Nowadays, I do not patronize this store too often. Their competition such as the big box stores are less expensive for the most part. Staff has been alright on most past visits. Sometimes a bit slow, though. Really not much reason to go here anymore. Still, good for emergencies. read more

The manager did a price comparison to Walmart and I got the items for the lower cost I was so happy that I actually did a little happy dance right there and then. read more

You've failed me Office Depot. You were enticing with your easy online ordering and in store pickup option. Everything online was a breeze. All my office needs in one stop. But then you did me wrong. After paying online and receiving a confirmation that my order was ready for pickup, I packed up and shipped out (all of 2 miles) to my Office Depot store. As per the email, I was to find the Online Order Pickup signs and wait there was assistance. I did that. And then I waited.... and waited.... As an associate walked up to the kiosk I was thrilled to have finally received some kind of acknowledgement... Unfortunately that was short lived as he was just there to bring a paying customer to the register. As for me? Ignored again. I tried my best to act unaffected about the whole thing and continued to wait patiently. After what felt like forever the associate finally told me that it would be best if I waited in line. Wait.. what? But I paid! I was just there to pick-up! I did exactly as the email stated! No luck - I was to stand in line like the rest of the poor saps that buy in-person. Fail. read more

I get why this place gets the hate; it's cavernous, nobody seems to work there, or care, and it feels like purgatory. However, when I asked for help I got it, and I was in and out in 15 minutes. Good luck tracking down staff, but they do help when you eventually find them. read more

I stopped by this morning to make copies. The employee named Jeremy was very friendly and welcoming. I asked him if we could keep the copies separated (I had 12 different stacks) he responded politely and said of course. I will definitely be coming back for my printing needs. read more

After buying Windows 10 and a printer from Best Buy and not having the best service, my mom and I hired Office Depot to install everything. Juan came over and set everything up. Very polite. Very professional. Very knowledgeable. Very helpful. Juan was able to connect our non-Windows 10 compatible printer with the new program. Best Buy's " expert" sold me Windows 10 with a printer that wasn't compatible. Thanks Juan and Office Depot for taking care of us! read more

I came in looking for a new laptop , I wasn't sure what the best option would be for my needs. Tyler stepped in and helped me tremendously , he was so informative he made me feel so good about my decision. The 5 stars are for him he had 5 star customer service he made my experience at Office Depot the best experience !!! Thank you again Tyler for all of your help . read more

I was in the chair section wanting to buy a nice $349 chair. I had my infant in the stroller with me. Had all these associates walk by me and Not one said hi or asked if I needed help. They all seemed annoyed I was there. So disappointed I just left. read more

Cashiers were friendly & fast. However, the print shop could benefit from some customer service training. A few years ago the staff was great. Now, there are two women there that are just super slow and seem annoyed that you're there. Maybe I caught them on a bad day. read more

This store is close by where I live so I go here several times a year. We have had laptops repaired, bought various supplies here, and they have a big assortment of NOLO do it yourself legal forms. The employees are smiling, happy and helpful. I will be back. read more

This is the second time I went in here and I like the store it's more organized than the other Office Depot I've been to. U can find good sale if u look around. Customer service is not that bad too. I don't mind going back if I'm in the area. read more

I run a small office 1 mile from this store and have always found it convenient to shop here.. Staff has always been very courteous and helpful. Will not cross their threshold again as suddenly my checks are no good. Their reader would not read the check so they would not take it. The check is drawn on a local bank. Manager was rude and even went so far as to say if anyone went beyond the norm to get previous checks to read they shouldn't have done so. Returned to my office and called our local stationary store Stinsons and my supplies will be delivered to my door in the morning. Sorry, this store that you could shoot a canon through and not hit anyone must be empty for good reason. read more

This is the second time I have come here needing a basic service ( 1st time was having a color file printed and today to have a stack of papers shredded). Both times, I have waited in line just to be told the machine I need is out of order. This is an office supply store and is therefore, UNACCEPTABLE! read more

Went to buy 2 chairs and the staff including the Manager was a wast of time! They said they have 3 chairs in sock, but couldn't find the other 2. Just left and ordered them online. read more

My son bought a desk there and we were lucky to have been helped by manager Shane Williams. Every establishment needs a Shane. Office Depot is lucky to have him. When you shop there go straight to Shane. read more