Three clerks working the counters today and was busy but literally took less than two minutes to scan my return package and obtain a receipt. The store was obviously managed well and was clean. The plaza parking lot was being resurfaced so customers were forced to parallel park along the curb causing traffic congestion. read more

The UPS Store - Shipping Centers Near Me - Coral Springs, Florida

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One stop shop. Amazon returns, ship packages, notarize some documents, and always excellent, friendly service. Tons of parking and conveniently located in a plaza with Fresh market, Nordstrom rack and Marshalls! read more

UPS store easy and fast service. Used them today for printing and notary services. Pleasant staff small line only two people ahead of me so much better than going to the post office. Convenient location in University Drive. They also offer copy, fax, package wrapping and delivery services and more. read more

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Most UPS Stores sound like corporate purgatory--fluorescent lights, fax machines humming, Muzak playing on a loop. But this one? This one rocks. Literally. Walk in with an armful of Amazon returns and instead of silence and sighs, you're greeted by the Prince of Darkness himself--Ozzy Osbourne blasting through the speakers. Heavy riffs, hard rock, and a shipping label machine spitting out barcodes like a percussion section. It's the only UPS Store that feels like it should sell merch at the door. The staff? Friendly, fast, and shockingly efficient considering the daily parade of cardboard chaos they deal with. Need a notary? Done. Need packing supplies? They've got you. Need to feel like you're in a dive bar while shipping socks back to Jeff Bezos? Say no more. The only downside? Parking. It's a bit of a Thunderdome situation. Sometimes you slide right into a spot, other times you circle like a vulture waiting for someone to load 14 boxes into their trunk. But once you're inside with Ozzy screaming "Crazy Train," you forget the asphalt struggle. Five stars for turning errands into entertainment. This isn't just a UPS Store--it's the world's loudest Amazon return counter, and somehow, it works. Ship a box, hear some Sabbath, and remember: in Coral Springs, even UPS can headbang. read more

The crew is always pleasant o matter how busy they are, efficient and reliable. The go above and beyond to serve their customers. Thank you!

Ordered a canvas photo frame from this store in December and it was not only a great price, amazing frame but also super fast!! It was done before the promised time. Very professional staff and courteous. Will definitely be back! read more

This UPS Store is by far the best I've ever been in! Their entire team is friendly, knowledgeable, and organized. Every time I walk in the door I feel like part of the team, part of the family! I've been renting a mailbox at this location for years and it's been a blessing to know my mail is safe and secure. I recently found out this location does canvas printing. Cheryl took on my project and shared my excitement for a new picture wall in my office. Their team worked together to create some impressive prints and the outcome was incredible! Thank you all for all that you do! read more

The UPS Store - Canvas Prints from the UPS Store! - Shipping Centers Near Me - Coral Springs, Florida

In general I prefer UPS Stores to the more complex diversified services offered at FedEx Kinkos - now FedEx Office. Because of this, I use UPS more often than FedEx, and I use UPS Stores a lot! So when I tell you this is a really good UPS Store, I know what I am talking about. What makes this a good store is their friendliness and efficiency. This is not my home UPS store, but it was the closest UPS store when I was leaving for a trip overseas just before the holidays. I was probably in there at least once a day for about 2 weeks, but it only took a day before they had a feel for my shipping needs - mostly Amazon returns for items I would need on my trip. That makes them golden in my book. After that first day there was no need to explain anything. I could just walk in and they knew exactly how to help me. Summing up, UPS Stores are generally quite good, and this one is one of the best I have used. read more

The owner was extremely rude and unprofessional. I usually don't go to this branch and will not be back. Avoid this store.

Went in to return a item for Amazon and the old woman in the front looked at me and said it needed to be in a box. Looked at me like she can't do anything more, I didn't even engage. Just took the item and left. The laziness and unprofessionalism is astounding. The customer service is below mediocrity. Go to an Official UPS store, this one is not - it us private. read more

The employee (lady with the blonde hair) today gave me terrible customer service, and I was a new customer. She would become irritated when I politely inquired about their shipping processes. If you're looking for a store with good customer service, look elsewhere because this one falls significantly short in that area. I was glad to leave that store and don't have any future intentions to go back. read more

Disappointed that I drove to mail a package and the store had closed 30 min prior. I checked and online it showed open until 5. read more

The UPS Store - Opening hours - Shipping Centers Near Me - Coral Springs, Florida

This was the most helpful, customer friendly UPS store I've been to in South Florida, and that's saying a lot because many have engaged and friendly staff. The owner, Stan, personally helped me with my Amazon returns and took the time to explain the difference between "no package needed" and "customer packed" on Amazon's instructions. Despite a line, I was in and out quite quickly. read more

Very friendly and helpful staff. I was a bit disappointed in the cost of shipping a small, not heavy box. Also not such a great ship time. Six days from Coral Springs to the Chicago area. read more

I take my business to UPSStore3748 because I need my packages to arrive on time. Also, UPSstore3748 has excellent service and outstanding employees. Thank you for your time, John Lederer read more

I don't give anyone 5 stars but Stan is overly friendly and extremely Detail orientated I mean extremely

I come here about 5 times a month sometimes even more. I come here because it's the closest one to my house but the staff are rude and snappy with customers. Not just to me but while I'm waiting in line I can see and hear how they are treating other customers and it's very belittling. Some people don't have perfect knowledge of the mailing system so they should treat them like they're stupid. I sometimes make the drive to other UPS stores Because their customer service is awful ! read more

I can count on my hand the number of times I have been in a UPS store or any store since last March. I buy on Amazon to feel safe. I had a return for Amazon because I made a mistake. The staff made me feel terrible about returning the product. He thought I would be better off going into a store and purchasing the product and then "they" would have caught my mistake. I guarantee no one would catch this a returning is more complicated than Amazon. I left feeling so belittled. It's a no contact in buying and returning on Amazon...but...I didn't need to be questioned. I am new to the area and this was most upsetting. read more

Like others, I too experienced some of the worst customer service out of all UPS locations I frequent. I usually have no problem in getting things packed by employees to send back to Amazon, but at this location they acted like it was an extreme inconvenience. At first when I asked if it were possible, they said no. Then I asked if it were possible if I paid for the service, the employee said that there would be a charge in a very snappy tone. All three employees seemed very unhappy to have me and others in the store as customers. One even began slamming things and rolling his eyes at me. I see too that the manager responds to complaints here in pretty much the same rude tone that he spoke to me with in the store. One or two might seem like a bad day, or a bad apple customer, but this is clearly a pattern. Anyways, thanks for reading, I recommend you avoid this location, and hope you take care! Update 10/20/20 I see Stan responded and for that I am grateful. It seems as though he has confused me with someone else as my package was not labeled for USPS. However, as that was not the important drawback from my original complaint, it is of little consequence. I just hope I have helped inform some people on what to expect when visiting this location. read more

I was just in The UPS Store and one of the employees her name Alanis had the worst stank attitude! 1. Being rude to her co workers. 2. Told me to move over cause she was taking another customer but with an attitude not even nice about ! Not the way to start the year!! read more

Stay away from this store! Horrible customer service and scam artists. First, I am disabled and tgey allow everyone to ilegally park on front of the store making it difficult for me to het in with my walker and the box I was bringing in today. Second, when I ebtered, the music was blaring and it was head-banging death metal. I am 49 so it's not like I am some old cranky person. It was so unprofessional. Third, I brought an Amazon item return in the SAME box that it was shipped to me in and they told me I had to buy a box from them. I could not physically bring the boxback to my car. It was hard enough getting it obto the stote. So I had to pay $12 to return a $30 item. I am calling their corporate office but I will NEVER go back to this store again. A mosh pit probably breaks out after closing time. UPS shoukd be ashamed to have this store represent them. I would like to give this place a Negative 5 stars but 1 star was as low as I could go. Stay away from this store! read more

Do not send your Amazon Returns from this store! This store charges for packaging to ship back Amazon items. They refuse to process return items without making customers to buy their bubble mailing envelopes Do not fall a victim of this kind of scam! read more

The UPS Store - Shipping Centers Near Me - Coral Springs, Florida

We love this UPS store. No nonsense service from Stan and his crew. It's always a pleasure to mail out and receive packages. Special thanks to Jason, Titas and Alannis! read more

$2.50 to print a shipping label, $6.20 to put two items in a box, and $4.75 for a box. That's not even counting the actual cost of shipping! read more

The best customer service ever. They take the returns from Amazon which in itself can be overwhelming for their employees, however they could not be more kinder and helpful each and every time I go in there. They also are a full fledged UPS store offering everything you need for all your shipping needs. I purposely go out of my way to this location even though I live closer to to a different one because of their outstanding friendliness and customer service!! read more

Love this place!!! They know what they're doing here! Very organized, personable, and efficient. I go in and out quickly and the quality of their work is on point. I literally do not go any other location. They keep a file of frequently sent addresses. Why would I go anywhere else! Love the whole team! read more

Great service! These guys make it so easy and are so patient even when you are fumbling looking for the shipping address!

I had a terrible experience today. When I got the store they spent 45 min just with one costumer. So I had to say in front of the people( customers inside the store ) that he was taking too longer with a lady sending package I don't know where. I was with my 2 year old baby girl. And the men didn't show any sympathy with me when I got my turn. I was returning a package from Amazon and I have ready the scan code. He said can you put more brightness. I said this is the only code I have. He said like " someone can help her" he thought i didn't speak English. So he took another person behind me. I said what????????? I waited here 1 hour and when it's my turn you said you can't scan the return code because of the brightness in my cellphone. Omg that's ridiculous. This is the worst experience with a baby in your arms in the ups store. I went to another ups store and the ladys scan really easy the same return code that I showed to him. Really bad attitude. 0 stars for this place. read more

In the short amount of time I was here, the employee behind the counter, who was quite possibly the owner, made it known that he was annoyed and made it a point to provide some of the worst customer service. Telling me my address is wrong because it doesn't show up in his computer system, messing up the packaging, put in the wrong phone number....I don't even want to say anymore as this guy just went out of his way to be as irritating and unpleasant as possible. At least the rest of the staff didn't have their heads up their asses like this particular gentleman. So I'll give 2 stars instead of 1. EDIT TO RESPONSE: I was at the front of the store, but I'm not deaf nor blind. Rolling your eyes, huffing and puffing, and getting visibly agitated because you were asked to do something else, like change the phone number back because you left the wrong one in and told her "you can change it next time" is not being helpful. Sorry you were having a bad day, but that frustration should not be directed towards the customer. read more

Have been here twice. Everyone has been friendly. There is also a UPS store near my work but I prefer this location due to the staff. They are excellent. read more

Went in to ship an item I had sold online. The manager Nick Orisino literally saved the day! I was about to get scammed and he saw all the red flags! They know what they are doing, very knowledge and are really looking after you! I'm never going anywhere else to ship any item!!! I highly recommend this store.? read more

This store is great!! Nick was so friendly to my 14 month old and I when we came in 10 minutes before closing. Thank you for your help and we will be coming back for all of our future business. read more

Very pleasant and fun staff. Very conversational and took care if my return of my att uverse equip with ease.. I would definitely go back if I had any shipping or packing needs.. read more

Go to another UPS store if you want friendly and helpful service. I just needed to drop off a return of two boxes to Amazon using a bar code Amazon sent me. Guy tried to make me pay for a box because "you can't ship two items with one label". It was suggested to tape the two boxes together and then he tried to charge me $5 because "I have to use a lot of tape". I said no thanks and left. I went to another UPS store and guess what? NO PROBLEMS shipping the items AND they were super friendly about it. read more

Stanley really made my experience here a simple and efficient one. Helped me with vows and print outs. The store is clean and conveniently located to my families home. Guy does it all and I can't thank him enough. Thank you, Stanley! read more

Michael and Crystal are amazing! They provide great customer service, all the time. I recommend this location.

This was one of the worst customer service experiences I have had. I went into this location to mail a letter and they tried to upsell me to get a tracking number for an extra $12 we're talkin a regular letter with one stamp the manager / owner Stanley came over and try to reassure me that this is the way to do i only come it for a stamp though . Thank God Nick was there one of the other associates I had asked him about what was going on. With the price and stan interrupted us as if to get extra money out of us owner came over and abruptly talked to him like he was less than a person I was embarrassed for the whole situation and made me feel very uncomfortable needless to say I will never be returning to this UPS Store ever again and I hope Nick get the recognition he deserves for going out of his way for amazing customer service read more

The service and kindness in this store is the best. It starts with the owner who is this great guy with a great personality who will add a smile in to your day with your quick visit. Over 20 years in business with staff that's been there as early as the beginning. I've been to many UPS stores, this is the only one that I feel like is really a part of our local community. I never write these reviews. Had to for these guys. They are great! read more

This store really gets it. Although it's clearly a part of a massive company (which helps w shipping etc) the team runs it like a small local business. Stan/Nick/Jason get to know their customers, go out of their way to be helpful, and believe in developing long term relationships. I have found their prices to be reasonable, especially when they provide some additional services at no extra charge. read more

Great customer service. There are many of these facilities in and around town, but Stan and his team gp above and beyond the regular scope of customer service! read more