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    Office Depot

    3.3 (3 reviews)

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    2 years ago

    I needed some information about an HP, Printer and I was. I got the information that I needed.

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    5 years ago

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    Office Depot

    Office Depot

    2.8(23 reviews)
    0.0 mi
    $$

    Updating and upgrading my prior review from three years ago…read more I come here often to pick up some of my favorite items and also use their scanner. Its so easy to use too. You simply put your credit card into the machine and each copy you print or scan is debited from your card. The process is quick and easy. The best part is you don't have to interact with anyone. The staff is available if you need anything, and for the most part they are helpful and eager to assist you. Located on the NW corner of Military Trail and Atlantic Ave. Same plaza as McDonald's.

    Extremely disappointing experience -- especially with the manager, Zach…read more I ordered business cards from Office Depot and waited two full weeks for the order to arrive. When I finally received them, the cards were defective. I went to the store expecting this to be handled quickly and professionally. Instead, I was told that because I had used a coupon when I originally placed the order, they would not honor the same discount when reprinting the defective cards. I explained very clearly: I am not asking for a new discount. I am asking you to fix a defective product that you produced. Why should I have to pay more because Office Depot made the mistake? That's when I asked to speak with the manager, Zach. Honestly, I was shocked by how clueless and unhelpful he was throughout the entire conversation. He didn't seem to understand the basic reason I was there, even after I explained the situation multiple times. As the manager, I expected him to take ownership of the problem, investigate what happened, and find a reasonable solution. Instead, there was essentially no effort to help. No real explanation, no attempt to find an alternative, and no indication that he understood the frustration of making a customer wait two weeks only to receive a defective product. What was most frustrating was that I wasn't asking for anything unreasonable. I simply wanted Office Depot to correct its own mistake. Zach's approach made it feel like the problem was somehow mine to deal with. A manager should know how to handle situations like this and, at minimum, make an effort to resolve a legitimate customer complaint. Unfortunately, Zach demonstrated very poor customer service and a complete lack of ownership. After this experience, I have very little confidence in using Office Depot for my business printing needs again. Waiting two weeks for defective cards is frustrating enough. Having a manager who doesn't seem to understand why you're there makes the experience even worse.

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    Office Depot - New business card!

    New business card!

    Office Depot
    Office Depot - Good morning  Taking care of business too!!! Put your best face forward!!

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    Good morning Taking care of business too!!! Put your best face forward!!

    Office Depot - officeequipment - Updated September 2026

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