I have used Computers Etc. as our on-call IT service provider for several years now. They helped…read moreus set up our business servers, printers, and migration to Microsoft Office 365. Phil, Jake and Steve really care about their work and will make sure that your technical problems are handled quickly and efficiently. Equally important, the company is honest in its pricing and recommendations. Unlike some competitors, they do not recommend products and services that you do not really need. Also, they aren't going to force you to buy all new equipment and just ride on the fact that the machines are under warranty. Overall: Highly recommended for service and for purchasing new computer equipment (they are a Lenovo dealer).

The person I talked to about my computer issue was very helpful. Was able to resolve it quickly…read morewithout having to submit my computer for extensive warranty repair.

I recently had the most wonderful experience of receiving assistance and guidance, over the phone,…read morewith a knowledgeable , gracious, and very patient Best Buy representative named Sierra. This was the Town and Country Circle Store in Farragut TN. My grandson and his friend visited for a week and used my LG77 Class 5 series for their games. They adjusted the settings for their taste. When I tried to use my TV after they left I had no idea how to adjust the settings back where they were. I called the store where we purchased the TV for help. I fortunately got Sierra who guided me through the adjustments and then educated me on future problems I may encounter and ways to solve them. Sierra is an excellent representative for Best Buy. Not only was she knowledgeable but Her friendly demeanor made the experience of learning how to adjust my settings myself an enjoyable experience. She explained the technical details in simple terms and guided me through the process of adjusting the settings very patiently and step by step. Through her exceptional guidance and service she made the whole experience both pleasant and informative. I highly recommend Sierra to anyone who needs assistance with their TV adjustments!

DON'T PLACE AN ONLINE ORDER WITH BB IF YOU NEED YOUR ORDER TO BE DELIVERED!!! So I have an Airbnb…read morein Gatlinburg TN and I am 4 hours away and I had my 65" Fire tv go out on me. I ordered online Thursday night (7/30/26) to be delivered the following Monday, installed and set up, etc. When you order online it tells you the time frame and it also says "you can track your delivery"...well not so much! Since I was not there when they were to deliver the new TV I arranged for a friend to go and sit and wait so someone was available to open the door so they could do their job. The time originally said 7am-7pm, it later changed to 4pm-7pm. My friend was there sitting until 7:25 and no one showed, no one called, no one emailed me, no one did NADA!!!! DO YOU THINK THEY WOULD CALL ME THE NEXT DAY??? NOPE ABSOLUTELY NOT! I will never do business with Best Buy again! And don't try and call the physical store because they only have a call center that doesn't know how to track anything or help with anything. I later found out that they don't even have phones inside the store to receive calls. Throughout the day I probably spent upwards of 3 hours on hold with foreigners that I could barely understand when it was going to be delivered. They couldn't even get confirmation from the GEEK SQUAD their location and delivery time. And yes I cancelled the order! Now I'm driving days later to replace the TV myself because evidently they don't give a crap about their customers or their customer service! Never Again! I'm a business person and you would think a large company such as Best Buy would have their act together and not treat people like this!

Rude staff, very unhelpful and the store has dollar tree type items, very generic. It's a thing of…read morethe past.

Excellent customer service. Very helpful and provided us with weather warnings for possible…read moreflooding in the area! To a family from out of town we appreciated that!

I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

They did a great job and kept me informed every step of the way. Fixed the computer, kept the cost…read morelow and I loved it.

Amazing customer service, I'm really happy with my purchase…read more I will definitely come back for computer repair and services.

Nice people who charge reasonable prices for their computers and reasonable prices for repairing…read morecomputers. After doing business here, I wouldn't buy a computer at any other place.

Extremely knowledgeable in respect to computer service. Highly recommend to those living in the…read moreHighlands, NC.

From the owner: I have seen a lot of change in the last 27 years. When I started servicing and repairing computers,…read moreDOS was the preferred OS. Along came Windows, Novell and Mac followed by Laptops, Tablets and Smart Phones. Today, everything is connected and I can Help You navigate the complex human-machine relationship. I have a Computer Science Degree and a Math degree from Western Carolina University. I have had over 27 years experience troubleshooting technical problems for people like you. I know technology from the ground up, so I can Help you with whatever you may be facing. Computer Repair, Iphone Screen Repair, TV Sales? Program/App problems? I can Help!

Al Beyer and his exceptional team have taken care of al of our Cashiers computer and audio visual…read moreneeds for almost a decade, always providing great advice and exceptional results. Al Beyer is an honest man. A few years ago I told him I needed a new high end Dell laptop, and that I thought it would cost about $5,000 or so. He found a new Dell with all the specs I needed and charged me $3,500. Obviously he could have made more profit by selling it to me for $4,500 or any number up to $5,000 and I would have been happy. But he gained my respect and trust that day and he and his team have earned it every day since.

I recently got the ring doorbell and flood light/camera combo added to my house her in…read moreCashiers.They get an A+!

I had a problem with Onedrive redirected my saved data in Quicken and Quick Books. Took my laptop…read morein and with 20 minutes he identified the problem , fixed it and for a nominal charge I was on my way. Highly recommend him.

I normally research places, purchases, services, etc... ad nauseam. When I inadvertently corrupted…read moremy computer and needed it repaired I skipped the research and went the closest repair shop .... 21st Century Caveman. What a find! Above all Chris was honest. I could have repaired the computer myself .... for free! I knew that going in and it was the first thing he told me. He isn't an individual out to scam customers who have no/limited knowledge of computers. Furthermore, he was kind enough to repair my computer the same day even though he was pressed for time. In my opinion, Chris is the definition of Southern Hospitality.

This is the second laptop Chuck has worked on for us and we are so thankful that we found him…read more He's quick, though and reasonable. Easy to talk with and explains exactly what he found and what he is going to do in terms that are easy to understand. Highly recommend PC Service.

I've known Chuck for many years and his wife also. He help me a lot with my computer and built me a…read morefew computers. I've always had the same problem having to much stuff and bogging it down. He's always been patient with me and never put me down for me doing it. He always fixed it and never charge me a arm and leg and he gives you a price and sticks with it. I'm not looking forward for him to retire if he ever does but i've been to a few people who work on computers and he always done good with me.