The Print & Copy Service desk saved me. They were the only print shop open before noon on a Sunday. I came in for a last minute print job, 30 mins before my event was supposed to begin. I had last minute revisions I could not fix until Saturday at midnight when all the print shops were closed. I was so relieved when I found Office Depot was open. When I did not understand the self-printing process, the two employees there were very quick to respond. The one employee who came over to help me was extremely helpful. I think she saw that I was trying to hide my stress, and she moved very quickly for me. She was to the point, concise, friendly, and very clear. I felt very relieved. When I did not understand some of the steps, she came over with kindness and patience and found a solution within seconds. There was no impatience or judgement. Please give kudos to the two people were working Sunday morning of May 10th. I was seriously in and out in only 10 mins and so grateful for their help. read more

Came here for laminating services and was in and out. The service was great. Fast, inexpensive, and as expected. Came here to laminate my itinerary and it looked AMAZING after. The ladies here did a phenomenal job getting my papers laminated and it really made my project pop read more

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We stopped in for a specific item, a poster/shipping tube. The parking lot has plenty of space and we walked around the store looking for the right area. We ended up walking around most of the store before finding ourselves in the correct section. They had a couple options, but unfortunately not in the size we were looking for. This spot is a good option if you're looking for some basic supplies, but you may need to visit other shops if you're looking for more specific items. read more

Reviewed a little over a year ago, and rating has not changed. Five stars for all the same reasons. Was in shopping for school supplies and was quick and easy. At the checkout stand, staffer Helena was just great. Friendly and so helpful in working thru a couple of issues I had. Totally top notch. Glad they are here in East Sac!! read more

You definitely should check out Office Depot in the East Sac area for good customer service, a well stocked store, and your TSA pre-needs. Check out the sales and clearance. There's often some really good finds. My husband had his eye on the office furniture, specifically a chair. We made an appointment online with TSA pre-and booked our time here at this location. The lady who helped us was very nice and helpful. My husband and my mother-in-law were able to be TSA preapproved in a matter of a day. This process was wonderful. Since this is local to me, I will be sure to check this place out for all of my office supply needs. read more

Entered store. Located required items. Availability confirmed. Purchased without complication. Environment acceptable. No delays observed. Objective completed. read more

I came in here to fax something. First time in here and this location is not Special Needs Friendly. They had a customer who disrespected my special needs child and told my child to "shut the F*** up "who is on the spectrum and the staff did absolutely nothing!. I went off on her and sent her on her way. I will stick up and use my voice for those who can't. Don't go here if you have kids. read more

Office Depot - Office Equipment Near Me - Sacramento, California

I had a TSA appointment this past weekend. The young lady assisting me, called me up and began fingerprinting me, having me go over and over all my prints more than 8 plus times each. Then when it came to taking my picture, she went back to the screen, and said out loud, of course there's a shadow, she has black hair, and she's wearing a black hoodie! Then she followed up with saying out loud, what they don't tell people is that they created and intended TSA for white people and to work for white people only. I stood there not knowing what to say. I was in disbelief at what I was hearing. The woman who took the pictures and fingerprints, was a heavier white woman. I felt extremely uncomfortable, paid and began to leave. Little did she know, my friend was there with me, he was next in line, of mixed race, tall and green mixed colored eyes. He looks more of one race than the other. He also had a black hoodie on. He finished with ease, so much faster than me, zero problems with his photo, fingerprints, nor comments on his dark hair or sweater, nor anything about TSA being created for white people. I'm never coming back here again. read more

I came in looking for a reliable external hard drive and some printer ink. The associate was knowledgeable and explained the differences between brands clearly. I left with a great product that worked perfectly, plus a discount on the ink. The service was fast, the quality excellent, and the value impressive compared to other stores I've tried. read more

Had a great visit. Lots of variety with gear. Friendly staff was helpful and I found just the cable I needed!

I ordered some manuals for pick up while I was visiting from out of town. My plans changed and I was unable to pick up the manuals. I called Office Depot and the woman at the print shop was super helpful. She quickly found my order and shipped the manuals back to home location. She was professional and relieved so much stress over getting the manuals in time. Great experience. read more

Today I visited Office Depot to buy a planner and some folders. The store was calm and easy to navigate. The staff helped me find exactly what I needed, and I ended up leaving with everything for my upcoming projects. read more

Stopped by Office Depot to print some documents and pick up a few desk supplies. Everything worked smoothly. The self-service printing machines were easy to use and the staff helped when I had a quick question. Definitely a convenient stop if you need office things done fast. read more

The guy at the cash register was great service but the females in the photo copy make poster section. Not so much. They don't greet anyone they don't say have a good day it's like an inconvenience for asking for service. I know one lady is new but the other one training her has it all wrong and is provided terrible customer service read more

Don't schedule tour TSA Precheck appointment here! I made a 5:00 appointment a week in advance and drove across town just to be told that the manager who is cleared to do the appointments just went on lunch. read more

Cool Black Desk Chair SITREP I was getting tired of the crappy folding chair that I was using at my computer desk at home. I had no intention of getting a desk chair this particular evening, but.... THE SETUP ...as I was tooling down Folsom Boulevard, I looked over and saw this Office Depot that I had randomly stopped at about eight (8) years ago hoping to find - and did acquire - an iPhone sync cable that I had lost to my then iPhone 5. I remembered that Office Depot was certainly a good spot to find a basic variety of office equipment, and so spontaneously decided to start pricing varieties and styles of chairs, because I like to research things I am going to by, and don't like to be impulsive in buying things. Well, that disciplined thought lasted all of two (2) minutes after I walked into the store. PRIOR RESEARCH Okay. Since I'm NOT always impulsive, I had been checking out chairs online. I liked the much vaunted - late night commercials - X-Chairs with their ergonomic lower back supports and high-back neck-rests. But I wasn't looking to spend $400 to $700 (tax and shipping included). Costco offered some variety of chairs, but I basically had just filed those away in my mind for the time being. So this is to say by the time I was here at Office Depot, I already had some information on which to make comparisons and some yardsticks from which to measure a decision on what products I found here. BLACK REALSPACE LENZER MESH HIGH-BACK TASK CHAIR *Love At First Sight!* I literally walked into the desk & chair area and just saw the Lenzer Mesh High-Back. In fact, Linda the employee had just finished putting the wheels to the chair and was getting ready to make this a *display* for this group of chairs. I sat in it. I moved around in it. Positioned my back in different angles. Pushed it as far back as I could. IT.FELT.GOOD. And at $160, I was literally sold on the savings. THE LOWDOWN A great place to hunt down office equipment! read more

Office Depot - Black Realspace Lenzer Mesh High-Back Task Chair at the store. - Office Equipment Near Me - Sacramento, California

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AMAZING SERVICE. Alexandra went completely above and beyond, and she's the MAIN reason I'd absolutely recommend this Office Depot, especially for printing jobs! I put in a pretty last-minute order for 100 flyers and a poster backed with foamcore. I needed it by the next morning, but it wasn't guaranteed until much later. Concerned about whether it would be done on time or not, I called and Alexandra answered. And when I say she answered, I mean she answered my PRAYERS. She said it would be a bit iffy for me to get it on time because of the 24-hour turnaround, but she would spend the last hour of her shift working on it. Lo and behold, I got a notification saying that the work had been done within an hour or so! Can't express just how grateful I am. Thanks again, Alexandra! read more

Came in to print at this location. Had a pleasant experience with Fae, very kind and helpful. Years back this printing department was wonderful, and the employees experienced, efficient and always helpful. Since Covid those employees have left, and the turnover was often. Today I came in, and was helped by Fae. Breath of fresh air!!! Kind, and happy to help. He seems to enjoy his job and is a wonderful employee. Walked away with hope in my heart that things might be improving at this location. Office Depot, if you read these Yelp reviews- don't let Fae leave. read more

After several trips through the years to this Office Depot, it's about time I put in my praise. I can't get too excited about the very non-sexy topic of chain office supply stores, but within that realm this particular store is doing a bang up job. I usually coast in for a few odds and ends after eating in the shopping center. They keep the shelves neatly organized and fully stocked. I've never encountered an employee who doesn't have the answer to my questions - a good sign that employee training is consistent and on point. I especially give them props for remaining open in the time of the corona virus. I tried my local mom and pop office store first and, understandably, they were closed. However, with so many working from home these days, it's nice to have a place to still get those office essentials we usually take for granted. read more

Office Depot - Office Equipment Near Me - Sacramento, California

I meant to write this review a year ago but at the time I was very distracted. I came in a week after my sister passed with this huge box of old pictures I needed scanned so I could do a slide show for her service. I'm sure I looked like a hot mess! They were really kind to me and scanned every picture which I can't remember off hand how many it was but it was a lot, a shoe box full. The price was very affordable for the tedious task. Thank you for your kindness and always being super helpful! Also every time my hubby or I come get we receive that same quality of service. read more

Ordered 10 calendars online in December. $20 each. They were supposed to be 1/22-12/22. One was 7/21-6/22. Despite having my receipt they credited me $3 less because the calendar was "no longer valid." I pointed out it was no longer valid when I received it. The best part was when it came up as $50 on their computer. Really? I just want my $20 back. Thanks for the $17. read more

Office Depot - I had my receipt but they didn't refund what I paid and they were the ones who sent me the wrong order! - Office Equipment Near Me - Sacramento, California

Went in here to fax a couple important documents, staff wasn't very helpful. Someone who came in after me got helped first. I come here mostly out of location convenience but am considering just going to the library to do the same stuff where they're much more helpful. Staff here didn't even show me how to do a cover letter, they were more concerned with doing whatever else. The store still offers a wide variety of product and services read more

I usually go here to get my school materials bounded. I always get them back in a timely manner. Every time I've been here the staff has been helpful, probably except for one time. I usually find what I need here. Solid location if you need to get things printed and bound. read more

For my work needs, we order almost EVERYTHING online and have delivered. For my personal needs, this is my stop. I love that I get a great discount too! This is an older location, but it fits the bill. It is close to work, and many of the schools we provide services to (and Sac State!) We go through LOTS of composition books and markers, so it i nice to be able to stop by and STOCK up! Copy & Print service is a great back up plan if our own Print Shop can't complete. Aces! read more

Office Depot - Two MUSTS! - Office Equipment Near Me - Sacramento, California

This Office Depot is ok. I come here only for convenience. There are a couple of nice workers here. My problem is with the extended warranty. They are a WASTE OF MONEY! If your item breaks you have to send it somewhere with all that shipping and receiving hassle. Yes they pay for first return shipping. What happened to just going into store and exchanging? Not at this store! I have spent at least $8,000 here in the past 8 years and I honestly don't know why I come here. Oh yes convenience. I don't like to support monopolies like Amazon but it's way better than this! read more

Went to Office Depot on Arden way Sacramento today to purchase a desk, moniter, paper, ink etc. Young black woman with dreads got real attitude because I, who was dropping my money close to a grand, had product questions. She basically told me to look up my questions on Google. I left my full cart in the middle of the store and called the manager who Said sorry but it was just to get me off the phone. I told him it was OK I was sure someone else wanted my business who would give good customer service. Yep that is not just here it's everywhere in big corporate. They hire and train poorly and don't care. No more business from me for Office Depot. I have been supporting small business more and more and thus is why. Down with big corporate! read more

I came here to print 7 stencils on a 18x24 paper. I'm currently being helped as I type. Long story short, I'm a mess & didn't come prepared. Until these 2 God sent workers helped. I'm at the printing station here & I'm being very well taken care of. Have you ever felt rushed or not being taken seriously? Not here. There names are Romi & Cynthia!!! For my situation, Romi is using this opportunity to teach Cynthia the ropes around the software to make sure my stencils come out AWESOME. I love that Romi takes the time to pay attention & LEAD his co worker not half ass teach & brush things off like I usually see in business's. I'm just amazed. Cynthia as well! She is patient & kind & is really absorbing her surroundings & lessons. I'm just beyond thankful for Romi & Cynthia. You guys are great! As small of action this is, I am grateful to be given AMAZING customer service! Thank you for making my day BETTER! -KAROLINE!!!!! read more

Fantastic shopping experience!! I bought an office chair for my husband. Not knowing where to begin, Roger offered assistance. He asked great questions to really understand our situation. Then he carried it to the car for me. The chair was PERFECT!! Roger went above and beyond!! read more

This review is for photo developing only... I have been testing out different companies for photo developing (I take photos as a hobby and have been known to sell some and enter them in fair competitions). I chose Office Depot as one option. The photos came out pretty well, but my main complaint is that the photo developing is not actually done at the store. I submitted my photos online and received an email telling me that they were done. However, that meant they had been developed elsewhere and were mailed to this location. From submission online to arrival at the store was 6 days. I consider the turn around for this incredibly slow considering how many places have 1-hour photo these days. I didn't realize this was the case until after I submitted the photos for printing. As I said, they came out alright (not the best of the different companies I've tested) and the price was reasonable, but it's SUPER slow. As for the location of this store, the parking lot is pretty horrible and the parking spaces are narrow. Whoever designed this lot should be fired. Plus, you can only turn to the right from any exit, so you have to meander down the street to make a U-turn if you want to go the other way. read more

I will never buy from this store. They said next day delivery however its a week that I didn't receive any thing. I was expecting today buy this email has received from them: Office Depot Logo Hi , Thank you for shopping with Office Depot. Our driver notified us that one or more of your packages was not on the truck when it came time to make your delivery. Another delivery attempt will be made the following business day. Please click below to get latest order tracking details. So disappointed. read more

So annoyed by this place. I been looking for a not to big, but not to small desktop for weeks & today I found one online at this particular store for $64.00 total with tax $71.something. I got my Credit card out and made the purchase. An hour later I get a call from someone for the store stating... your desk is ready to be picked up, I hope you have a big vehicle for it. My reply... how big is the box? Salesman.... it's not in a box, it's The floor model. Umm.... It doesn't say I was buying a used desk when I looked at it online?!? Salesman... oh yea that's why it's $64.00. Me: again it didn't say that online! Long story short, I canceled the order & wasted my time. I will never buy nothing from Office Depot ever again. If something is used, it needs to SAY THAT! Hell Craigslist and eBay tells you if something used or not. read more

Office Depot - Office Equipment Near Me - Sacramento, California

I came here to buy a planner for school and when I walked in, I wasn't greeted by anyone. Which is alright but I thought you had to count customers during this time and no one was by the door. I rummaged around until I found the planners and went to go check out. As I was checking out I noticed they had the wrong email on file and told them. The Staff hit me with "Sorry for customer safety we can't change the email." I didn't get exactly who was protected by that action but whatever. I didn't really care until the workers emailed my receipt to me after I just said that the email is wrong. Like really bro? Just print me the receipt. Ehh I mean it's not terrible to shop here but really they have terrible service so your call. read more

I can't believe they can get away with this! I just purchased some ink for my printer. HP 62xl black and HP62xl tricolor. The price on the shelf said $32.99 for black and $37.99 for the tricolor. I took the slips of paper from under the signs to the cashier and was charged $41.99 for black and $45.99 for tricolor. I told them I thought it was $30 ish dollars. Clerk told me these are the XL packs. I purchased and went back to the isle where the price is listed. I took a picture and showed the clerk. She enlarged the pic and said that's the price for the Office Depot ink. But when you bring the slips from under those signs to the front they give you HP ink and charge you HP prices. There was no listed price for the HP brand. Check for yourself. Look at my picture. How much do you think the HP ink cartridges are? I feel totally cheated. I will never go back. What a scam! read more

Office Depot - Office Equipment Near Me - Sacramento, California

Okay so the Office Max on Arden Way has this guy in the printing Department named Michael, he is such an awesome person. He's very helpful, very nice, very knowledgeable and was very eager to just help me with everything and anything. I loved his enthusiasm, his customer service skills are impeccable when he's helping the customer he gets so involved that he has to sometimes excuse himself to make sure that he is paying attention to all the other customers in his Department. which I totally respect and agree with however he always comes back to checks up on me and helps me with whatever else is going to happen next he is awesome worker and if they ever let him go they will be so sorry for that he's a great guy and I can't wait to have to go back to Office Depot to do something else in printing read more

Had to get some resume paper so I stopped in. Their selection wasn't bad but I will be making a trip to a actual paper store because they did not have exactly what I needed. The service was ok but nothing to ooh and aaah over. They didn't have the business cards that I needed either. Oh well maybe next time. read more

If you are looking for laziness and whether they care if the store makes a profit or not, then shop here. I had a whole recap of the experience with the cashier's name listed here, but I won't go there. This business needs to train there employees of what customer service truly means... Yes, this means you might have to actually do work like, "let me look that up for you" or "let me ask someone else who might know." In the end, I found what I was looking for by scouring the entire store on my own even though "he" said they were "out"... uh, I finally found shelves full of what I was looking for in the last place I looked... what a time-waster. If I didn't really need it right now, I wouldn't have purchased it. Customers, I care about you, so: Save yourselves wasted time in searching for what you need (and money) by going to Target or shopping on Amazon instead. read more

Wow, poor service. I stood at the mail center for a while and was ignored. I had to walk over to the front checkout counter and ask the girl for help. She walked over and said, "I don't know how to do mail stuff." I asked if someone did who could help me. She said no. No one was working right now. I just stood there and refused to move until a manager came forward. He helped me out. However, it took 15 minutes to mail three letters. They were already in manila mailing envelopes, they were pre-addressed and a return address. All I needed was for them to be weighed and stamped. I came in at 4:50 p.m. The mail pick up was at 5. The US Postal Service came and went and I was still waiting for this guy to type some type of essay into the computer. Finally, he printed out three slips. He then inserted the slips into weather-proof plastic bags and stuck them on the original envelopes. Seriously, all I needed was postage to send three letters. I was out of there at 5:10 and super annoyed. I had three sheets of paper stapled to a receipt. Ridiculous. read more

I love it here! Customer service top notch! They are always on point... There's always someone there to answer questions... And EVERYONE always asks me did you find everything you were looking for? And could I help you find something today.... And great conversations!!!! Thanks will be back... Kevin(s)! read more

So I needed a powered USB 2.0 Hub. This is not a hard thing to find, generally speaking. They did not have many fo them and so it was hard to pint hem down in the variety of other odds and ends int he computer accessories section which meant I was asked a number of times if I needed help. Since I actually did I finally relented and asked for a powered USB hub. The young man found the hubs and then knelt down to peruse them thoughtfully producing one from the shelf and handing it to me. I immediately saw this was not a powered hub since it had no power cable and asked why he chose this one. He told me that it was their most economical powered hub and it had the benefit of being able to charge things like my phone even when the computer was off or unplugged because it had an internal battery. Because of his seeming confidence I wondered if I had missed something, maybe this unit drew power from the PC and stored it so that it could function with high drain devices? I'd never heard of such a thing but I needed to check before I said anything rude. Nope this wasa low end non powered USB hub, so it was not only not what I needed he had added more features and lied to me extensively. When he asked if there was anythign else I handed him the hub back, told him that it had no bettery and no power cord and left. Had that been the end of the story it would have just been annoying... he called after me and even had someone at the register stop me on the way out so he could confront me about calling him a liar. I pointed to the two places on the package it mentioned it was NOT a powered hub and that ti could not work with high drian devices. Then proceeded to ask him where the mythic battery was that would charge my phone without the computer being needed. The poor register employee was clearly embarrassed though my tech assistant was seemingly only more mad that I had not backed down. The register employee offered to go get a manager which made the tech person more livid and I simply told them no, I didn't care what happened in their store from here on out, I would never set foot in the place again. A promise I've kept and applied to the entire chain. read more

I use 8 ink cartridges (Canon) in a series for my printer. They only carry 7 of the 8. The black is out and I have to either order an assortment pack or order on line. Today I go and they have the black but aren't carrying the green cartridge. They told me it's only avail online. Now what in hell would you only carry all but one. Either carry them all or none. I have brought this to their attention and can neither give a reason or an apology. I'm going online and it's not Office Depot. read more