Professional. Courteous. Always went the extra mile for all our printing needs while remaining very…read morefairly priced. Highly Recommend.

From the owner: At TOPS we specialize in selling new and refurbished copiers and printers. We also provide copier…read morerepair services and sell office supplies. In addition we also print business collateral where we work with businesses to create designs and print business cards, flyers, brochures and anything else that can be printed for businesses.

They are open during COVID!…read more I placed a pick up order, which was easy and fast. Except. Well, I have two last names (like Ruth Bader Ginsberg) and it can be hard to 'find' your order when it's based on last name. It took three of us to track is down. That said, we all laughed, the toner was acquired and it felt good to share a moment with the two associates. They were friendly, helpful and professional while we shared the wild good chase. It ended well and now I know better. They'll still get my business whether we're on lock-down or not!

I have been to this OfficeMax multiple times over the past few months to use the print center…read morepreparing for a baby shower that I am planning. None of these experiences have been particularly smooth or enjoyable. I tried to use their online ordering system to keep my in store interactions to a minimum, but I am not convinced that actually helps. The line for online pick ups and walk up orders is the same, so there is no time saver there. I often get the email that my orders are printed much later than promise, and then show up to pick them up only to have the employee reprint the order because they can't find it. For my last print job, I called to confirm that they actually had printed my online order and knew where it was (which they confirmed), only to find it missing when I arrived, and then have the employee print and package my order from weeks prior instead of my most recent order I was waiting for. The print center also just had a "closed" sign on it during listed open hours for two of my pick up visits. I would suggest trying the self-print option, but that also hasn't been reliably functional during my visits. As far as the full store goes, it seems very empty/low on stock. The front half feels like an empty warehouse. I would come here to pick up orders if needed, but definitely not to shop without a clear purpose. I will personally be planning ahead to try a few local shops in NE for my printing needs in the future.

Great service and always a smile! Willing to confirm they have the cartridge I need before I come…read morein! Will work with me on the right cartridge for my computer. Takes used cartridges! Hey! And refills! Gives me tips and I always walk way with a new piece of information for my computer or printer. Been a customer for 10 years.

Some hiccups in customer service but overall the ink is great in my refilled cartridges.read more

Went to the Apple Store in Rosedale today and had a disappointing experience. I waited over an hour…read moreand a half past my scheduled reservation time for a watch repair. The staff didn't seem very friendly and looked frustrated dealing with customers. I get that they were busy, but it still felt unprofessional given how long I waited. I wouldn't recommend this Apple location.

The manager was great but the person who helped us set up our phones told me misleading information…read morethat led to me being locked out of my apple account with no way of getting access. I forgot my icloud password. I did the one hour wait thing to reset my password but it wasn't for the right account. I just got off an hour long phone call with apple support and I now have to wait a week to even try to gain access to my account. So now I have one phone that can make calls & texts, and another for my non-apple apps. I learned a valuable lesson today, not all apple stores are created equal.

do not waste your time !! bad customer service - no follow up for back order delays . i have placed…read morequite a few orders with this company and sadly it's the same results. it literally takes 3-4 weeks to receive an order. once you call to inquire - the same lame excuse - lack of color paper. do not waste yor time

My experience with this company has been wonderful. They are very helpful and the products were…read moregreat. Very personable. I like that it is family owned and operated.