There was a guy at the door asking people if they needed help and we did. My daughter needed a…read morechair and we had to come in earlier to look at them. But when we got to the back, it was not in stock and we would need to order it. No problem, he could get it shipped to my house for free he thought. We went to a middle kiosk and ordered it in a very short time (with free shipping and it did arrive the next day!) He also help me find the right plastic mat for the chair to roll on. And he carried the mat all the way to the front. Last of all, they were running a deal where if you got one of those plastic things for chairs and the chair you got a special discount, and he made sure the cashier gave me the discount and offered to carry the bulky mat to the car for us. Such a smooth experience! We'll defiantly be back!

After a long day at work yesterday evening I stopped at office max in-order to get some supplies…read morefor my home office. ERIC helped me find what I needed, he was very professional and patient. He took time to answer my questions. He did not rush me, I was very pleased with the service that I received. I wish most businesses had people like ERIC. I will definitely come back and hopefully ERIC will be at work on that day. People like ERIC give a good image about the companies they work for. Hopefully, management recognizes ERIC for the good work he does.

Professional. Courteous. Always went the extra mile for all our printing needs while remaining very…read morefairly priced. Highly Recommend.

From the owner: At TOPS we specialize in selling new and refurbished copiers and printers. We also provide copier…read morerepair services and sell office supplies. In addition we also print business collateral where we work with businesses to create designs and print business cards, flyers, brochures and anything else that can be printed for businesses.

They are open during COVID!…read more I placed a pick up order, which was easy and fast. Except. Well, I have two last names (like Ruth Bader Ginsberg) and it can be hard to 'find' your order when it's based on last name. It took three of us to track is down. That said, we all laughed, the toner was acquired and it felt good to share a moment with the two associates. They were friendly, helpful and professional while we shared the wild good chase. It ended well and now I know better. They'll still get my business whether we're on lock-down or not!

I have been to this OfficeMax multiple times over the past few months to use the print center…read morepreparing for a baby shower that I am planning. None of these experiences have been particularly smooth or enjoyable. I tried to use their online ordering system to keep my in store interactions to a minimum, but I am not convinced that actually helps. The line for online pick ups and walk up orders is the same, so there is no time saver there. I often get the email that my orders are printed much later than promise, and then show up to pick them up only to have the employee reprint the order because they can't find it. For my last print job, I called to confirm that they actually had printed my online order and knew where it was (which they confirmed), only to find it missing when I arrived, and then have the employee print and package my order from weeks prior instead of my most recent order I was waiting for. The print center also just had a "closed" sign on it during listed open hours for two of my pick up visits. I would suggest trying the self-print option, but that also hasn't been reliably functional during my visits. As far as the full store goes, it seems very empty/low on stock. The front half feels like an empty warehouse. I would come here to pick up orders if needed, but definitely not to shop without a clear purpose. I will personally be planning ahead to try a few local shops in NE for my printing needs in the future.

Great service and always a smile! Willing to confirm they have the cartridge I need before I come…read morein! Will work with me on the right cartridge for my computer. Takes used cartridges! Hey! And refills! Gives me tips and I always walk way with a new piece of information for my computer or printer. Been a customer for 10 years.

Some hiccups in customer service but overall the ink is great in my refilled cartridges.read more

This is the summary of my two (and only) experiences at this store…read more.. 2 STARS!!! My first Apple Store visit was LAME. I should have known better. I'm a 60 year old dude, probably 20 years behind in tech. I'm a caveman. My only Apple product is a used iPhone SE I got from my elderly mother 2 months ago. She lost it under her recliner, she got a new one, she found the old one, she gave the old one to me, and neither one of us even registered it with Apple. Get the picture? My business partner inspired me to dive into Apple products and to give them a chance. So I decided to drive to the Apple Store at Rosedale, alive and IRL, with $2000 cash to buy the newest iMac in vibrant peachy orange! I also got a wireless mouse, a matching full sized wireless keyboard, yada, yada, yada. What could go wrong? Right? My simple purchase turned into a 3 hour long nightmare. I was actually there for nearly two hours after closing, in a dark empty mall. Apple doesn't take cash payments for their stuff. But they magically take cash for gift cards. So it was my cash...converted to several gift cards...used for my iMac payment. Easy, right? No, not for the great and mighty Apple Corporation. The transaction failed with an immediate halt. And it took geniuses and managers 3 hours to figure it out. Sad. Only Apple could completely fail and turn a simple 5 minute cash transaction into a 3 hour long nightmare. What a joke. To add insult to injury, they kept asking me for my Apple ID. How many times do I have to tell them? I have NO Apple ID yet! I'm a brand new Apple customer. Get it? But no - no they did NOT get it. No comprende, amigos and amigas. Like watching paint dry...I observed multiple managers scratching their heads, lots of honchos in frantic conversations, geniuses rubbing their temples, multiple calls to Apple corporate HQ in CALI, I heard comments hinting at lots of weird corporate obstructions, I made a couple threats to cancel & demand my cash, I got bribes of free items to lure me into not to giving up...etcetera, etcetera, etcetera. I would have preferred to be water boarded. But I'm a stubborn Scotsman...embrace the suck, hold fast til the end. I'm down for the pain. What is the stupid bottom line summary, you ask? After 3 hours...when added up...the cards were 53 dollars short for my purchases. So my transaction failed. I just had to hand them an extra Ben Franklin hundo. Dumb. 4 STARS!!! My second Apple Store experience was GOOD. I was having some basic issues with my "new" used phone. My assigned genius got to me immediately -- no wait. And he was awesome. He helped me reconcile multiple Apple IDs (it's a long story), he gave me the skinny on apps, he helped me cleanup some silliness on my phone, and he answered several of my idiotic newbie questions. BTW, I have to acknowledge and salute the Hipsters, I counted at least 3 man buns on premises at Apple. I spied them in northern CALI trendy spots about 10 years ago. At the time, I predicted they'd migrate East and appear on the crowns of Minnesota Hipsters in 10 years. And I WAS RIGHT! I saw 3 in one day at Apple! I saw a genius wearing a kilt too. That one warmed my heart. Thanks, Apple! You redeemed yourself. I promise to never pay for an Apple product with a United States of America paper note, "legal tender for all debts, public and private", ever ever ever again. I guess Apple sets U.S. monetary policy now. Do I get to vote for the CEO? All hail Apple, I guess.

The manager was great but the person who helped us set up our phones told me misleading information…read morethat led to me being locked out of my apple account with no way of getting access. I forgot my icloud password. I did the one hour wait thing to reset my password but it wasn't for the right account. I just got off an hour long phone call with apple support and I now have to wait a week to even try to gain access to my account. So now I have one phone that can make calls & texts, and another for my non-apple apps. I learned a valuable lesson today, not all apple stores are created equal.

do not waste your time !! bad customer service - no follow up for back order delays . i have placed…read morequite a few orders with this company and sadly it's the same results. it literally takes 3-4 weeks to receive an order. once you call to inquire - the same lame excuse - lack of color paper. do not waste yor time

My experience with this company has been wonderful. They are very helpful and the products were…read moregreat. Very personable. I like that it is family owned and operated.

Velocity Tech Solutions - HIGHLY recommended. I want to just say how amazing it's been working…read morewith this company. While I'm no stranger to them (they were recommended to me a while back and I used their services for a variety of things like RAID batteries and some servers), we recently had a big backup project, and Robbie E. Anne T., and Dylan K. were amazing in helping us pick the RIGHT hardware and software solutions (which actually ended up being even more cost effective than other solutions they could have upsold me on), and providing patience and support throughout the design and implementation phases. They were communicative, patient, and very helpful. I cannot recommend them enough, and I will definitely be utilizing their expertise and services in the future!

Saved the day! Seriously…read more Ann from velocity tech solutions is a hero. We had a server go down and could not find the part we needed anywhere. I called their after hours support line and within an hour I had the part in hand. Great service. Great people. Great company. I will be contacting them for all of our server parts needs. Keep up the great work! Andrew Becker | Director of Operations | Water Park of America