So I don't usually write reviews for good or for bad but I had to warn the general public about…read morethis scam company. DO NOT use them for anything. If I could give this business negative stars, I would. That's how bad they are. Not only do they 100% not stand behind any of their products or services, they over bill and are rude when over billing needs to be corrected. Obviously, this is horrible company because they can't keep any staff for more than a couple months. We have had a new representative from Imagetec every 6 months or sooner. I finally started warning the new reps we have had to start looking for a new job ASAP because they will be quitting very soon. We finally had to unplug our $10,000.00 printer after it couldn't be hooked up to the system they installed after it stopped working 2 years ago. Finally, we pushed it into the corner and guess what? We still get a bill each month along with a big pile of excuses. We finally hired another IT company to come in and fix the giant IT mess that Imagetec created (at the tune of another $10k). It's been over 2 years since our system failed (the system they installed) and we have paid for a product they can't make work. Repeated emails and phone calls go unanswered. In fact 2 months ago we reached out to find yet another solution to their problem and still no response, no help. Repeatedly, they have put our business at a stand still with no offers for solutions. Thankfully, we've always been able to figure things out on our own or they could have easily put us out of business. Seriously, I have been in customer service for 38 years, this is the worst of the worst. RUN... RUN away..!!!!

We have been using Imagetec for long enough that I am not sure how long it has been. Maybe 10 plus…read moreyears. We have bought a couple of copiers from them along with their annual service fee. These folks are great. They sell solid products and they respond to service calls promptly. We are a small business that depends on our copier so prompt service is important to us. Prior to finding Imagetec, we had some bad experiences with other copier firms. Imagetec has been a great find.

This is not legitimate company! They advertise cheaper prices on popular items, and never deliver…read morethem. Beware!! They never delivered the goods. But their customer service answers the phone. If you call later in the day, they say their warehouse is in the East Coast and they're closed, if you call in the morning, they say their warehouse is in California and they're not open yet. And the funny thing they don't remember their lies. I'm glad I bought with a credit card and will contact my CC to do a charge back.

From the owner: Enhance productivity and efficiency with Lanier products!read more

We initially talked to the owner and his daughter promptly reached out and worked within my $5,000…read morebudget to select gorgeous pre owned traditional furniture for my law office. Everything I got is top quality at a price within reach. People get a good first impression from the furniture and I couldn't be more pleased with it. The installers were really great and the senior one had worked there for several decades, that alone tells me that this is a good company both to work for and do business with. The installer told me the story of the first time he had installed my furniture when they sold it to the original owner, and about when he refinished it when the company let the owner trade it in. Amazing. I literally searched all over Northern Illinois and Southern Wisconsin to try to find used traditional furniture and this company was the only one with any real choices in furniture. If I ever expand my office space, Second Systems will be my first call for more furniture.

From the owner: Second Systems, Inc. designs commercial office interiors on a used and or new basis. We are a…read morefull-service dealer from the initial consultation trough installation completion.

Specialty store services offers an attractive price for custom bags, so I placed an order on 2/6…read morefor custom retail bags and uploaded my artwork. On 2/11, they said my order was ready to be released, and that they needed an updated billing zip code. Fine, no problem. On 2/16, I emailed them to verify that they received the updated information. They said they would let me know when my order is ready. On 2/24, I receive an Email asking for artwork--- the first step I completed on 2/6. This means that not only are my bags not ready after 3 weeks, they weren't even ordered (although there was no issue in charging my card in full on the day the order was placed). Now, I have to find another (better) company that can actually follow through on its promises. Specialty store services is a terrible company that can't guarantee that fully paid orders will be properly received. Save yourself the headache and try Store Supply, KC Fixtures, or any other supplier who has a reputation of better service. It will save you a ton of money and headaches.

Horrible customer service. Deserve less than one star. Ordered a yellow marquee sign. Received a…read morewhite one. Ordered an additional set of 300 letters to augment the default 176 that comes with the sign. Didn't get the 300. Are you sure? Yes. Did you check inside the sign? Yes - there was only the box of 176. Wasn't there another box? No - there was no box of 300 letters. Did the 300 come with the box of 176? NOOO! We counted them. Not only were the 300 not included in the default box of 176 - the default box only had 167 letters in it. We are missing one "S" and all eight of the "O's". How much longer before they finally send us what we paid for?

I love this Office Depot location. The employees are so helpful. The great service here is what…read moremakes this location stand out from the rest. The store is always well stocked and they have a great selection of items.

I've been to this Office Depot twice and every time I was in and out in minutes. The staff is…read morehelpful and knows right where to direct you to get you what you need.