This is a great location that has it all. I'm always impressed at the amount of seasonal crafts…read morethat are upfront and center. I've recently started to incorporate a craft into all of my gatherings. Though my most recent craft was a bit of a fail, I was able to get all of the supplies -- modge podge, diamond dust, extra fine glitter -- for our glitter photos. As I said, it was a bit of a fail, but the laughs were unmatched! Join the rewards program, I'm always getting coupons, which helps. I'm not a fan of the self-checkout stations and one of the machines was down.

Michael's is a good arts and crafts store with a nice variety of items/ supplies for your…read moreproject(s) need. The store is well organized, clean, and brightly lit. I have been here only a few times, but for my every visit, I have found what I was looking for and received good service.

I ordered business cards and letterhead. Act some confusion of the logistics of payment , ordering…read moreand review of copy. All the product were as desired and reasonable priced.

Overpriced compared to online sites such as Amazon. Their saving Grace was in store pick up of…read moreprinting special projects. Sadly that has also become subpar. Unable to accomplish custom printing projects other than simple printing projects.

I visited this store because I didn't want to wait for Amazon to deliver the book I wanted…read more I was surprised at the variety of books they carried. They are bit more expensive than Amazon but I love the Starbucks coffee shop inside that offers quiet space to work & sip. The Starbucks coffee does not accept Starbucks gift cards or rewards. The books are wonderfully organized and they offer unique and beautiful gift options. They also have board games, Puzzles and leather bound journals. I will definitely be returning when I need a place I can go to focus.

Enjoyed this location a lot. From the outside looking in, it looks huge-like it has multiple…read morelevels. It's only one big floor but it's spacious with a café. Not many B&Ns left so it was nice to visit this one. They are very clean and well organized and their books are all neatly "faced." The price of hardcover books has gone up exponentially so we didn't end up purchasing any actual books but were able to find cute cards and journals. It was nice to look around all of their sections and what they have to offer ! It makes sense since physical books are a dying art and have to markup prices since sales are lower these days.

Quite some time since my last visit and everything was neat and well stocked. Prices are…read morecompetitive and well marked. Parking is ample and safe and there was even a taco truck parked in the lot!

Just updating original review with pictures after cabinet install…read more Every estimate we got for installing the Klearvue cabinets wanted us to pay extra, since the cabinets do not come fully assembled. It was a pain in the neck. Includes final update with cabinet handles and backsplash!

Home Depot is not just for men…read more I may not know how to hammer a nail or change an outlet cover BUT I know when an update is needed in my house, what needs to be fixed or replaced and when to purchase a new product. At Home Depot, I have purchased ceiling fans, shelving units for the basement, mop set, flip wall switches, hardware/hooks, durable (yet decorative) floor mats. In addition, I'm visiting HD more often during the summer for flowers, plants & more garden items. I may not be a contractor or carpenter who walks down the HD aisles with a particular mission & knowledge of their skill. But I can still walk into Home Depot with my own purpose & goal.

Frustratingly, they cannot accelerate the delivery of out-of-stock items. We needed common 4.25"…read morecrown molding, but it was out of stock. They could identify stores many miles away that had hundreds of feet available, but could not arrange transfers among stores. A well-run business should be able to restock items that customers need.

It's too bad that Kirkland's is closing at the end of December. It has a great reputation in the…read moreArlington Heights community. I went in to take advantage of the 30% off clearance sale. There were many cute Christmas and fall decorations to choose from. I ended up getting some candles that were too well priced to pass up. Service at the cash register was slow to check out. Shop at Kirkland's while you still can.

Kirkland's was slated to close at the end of last year but it's parent company Bed Bath and Beyond…read moreapparently decided to keep this store open. It is now fully stocked with new items . There was a wide variety of home goods, furniture, lamps, kitchen items , candles and pillows. Prices varied and many items were on sale. The store is spacious and the items are nicely displayed. I have stopped in many times, but despite the great layout and displays, I always leave empty-handed.

I'm a little intimidated by hardware stores but needed to fix something and I didn't know what I…read morewas doing so walked in and looked for help immediately. Candy assisted me and was wonderful! She thoroughly explained what she thought the problem was, found the part that I needed and then explained again how to install it. She told me to hang onto my receipt and bring it back if the part wasn't the right one. Extremely kind, courteous and helpful! And spoiler alert - the part fit perfectly. Five star service and I highly recommend this Ace Hardware store!

I needed some things to fix some stuff in the Sprinter van and this Ace Hardware was on the way…read more It's so nice to avoid the big box stores and shop somewhere local. The store is quite full with darned near everything. I located the hardware department, found the screws of the right size and spotted a reasonably priced battery-powered screwdriver. I don't need a drill so this will work perfectly well. Friendly checkout and a thank you for my business. [Review 20639 overall - 186 in Illinois - 1620 of 2023.]

I eschew big box stores preferring to shop small and local. The workers at Ace are friendly and…read morehelpful. I almost always find what I am looking for and their selection of plants in the spring is fantastic. I like shopping online and being able to come in and pick up my order when ready. While admittedly more expensive than big home improvement stores, I find it worthwhile to do business with people who feel like neighbors to me.

I wanted to take a moment to recognize an exceptional employee who helped me on Thursday, June 25…read more Unfortunately, I can't remember his name exactly. I believe it may have been Sahara, or something similar, and I sincerely apologize if I'm remembering it incorrectly. He was a tall young man working in the Green Leaf trimmer aisle with another coworker. Even though he was clearly in the middle of another project, he immediately stopped what he was doing to help me without making me feel like I was interrupting him. From the moment he greeted me, he treated me with kindness, patience, and genuine respect. I had come in looking for the correct light bulb, and instead of simply pointing me toward a shelf, he took the time to make sure I left with the exact bulb I needed. He answered my questions, double-checked everything, and made sure I was completely confident before I left the store. That level of customer service honestly turned my day around because you just don't see that very often anymore. I am a regular customer at this Ace Hardware. I've probably been in and out of the store around 20 times over the past week alone, so I've had the opportunity to interact with several employees. The day before, I asked another young man for assistance. He was working near the checkout area around the orange blowers. Unfortunately, my experience with him couldn't have been more different. The moment I approached him, I genuinely felt like I was an inconvenience. He barely seemed interested in helping me and acted as though answering my question was taking him away from something more important. Instead of taking a minute to make sure I had the correct light bulb, he quickly brushed me off, assured me it would fit, and sent me on my way. It honestly felt like he cared more about getting rid of me than actually helping a customer. NI trusted his advice because I assumed he knew what he was talking about. When I got home and installed the bulb, it immediately blew a fuse because it was the wrong one. That meant I had wasted my time, my gas, and had to make another trip back to the store for something that could have been prevented if he had simply taken an extra minute to help. As someone who's gotten older, moments like that can be discouraging. Sometimes it feels like people look right through you or treat you as if your questions aren't worth their time. That interaction honestly left me feeling unimportant. The very next day, the tall young man I mentioned earlier helped me with the exact same issue. Instead of rushing me, he carefully verified the correct bulb, answered every question I had, and made absolutely sure I left with exactly what I needed. In just a few minutes, he restored my confidence in your store. The difference between those two employees was night and day. One made me feel like I was simply in the way, while the other made me feel like a valued customer. The way the young man who helped me on Thursday greeted customers, willingly stepped away from his work, and took the time to make sure everything was correct honestly made me assume he must be a supervisor or manager. If he isn't, he certainly has the professionalism, work ethic, and leadership qualities to become one. There is one other thing I wanted to mention because it genuinely bothered me. While he was helping another customer in what I believe was the spray paint aisle, I witnessed a short woman speaking to him in a harsh and disrespectful tone in front of several customers. I couldn't hear every word, but it sounded like it involved a scheduling or timing issue. Whether he had arrived a little early or a little late, I don't know, and it really isn't my business. What I do know is that conversations like that should be handled privately, not in front of customers. It reflected poorly on the store, especially because from everything I observed, he appeared to be one of the hardest-working employees there. It genuinely made me feel bad for him.Employees like him are becoming harder and harder to find, and I sincerely hope Ace Hardware recognizes the value he brings to your store. I plan on returning soon, and I will make sure the highest level of management knows what an outstanding employee they have.