I've been waiting two months for glasses and lenses that have been ordered and paid for. I get no…read morecommunication and no eta.

They are amazing, Great customer service. And great selection of glasses with wonderful help to…read morewhat looks great in your

Changed from another eye clinic and so glad I found them. Great!! The exam was thorough and Dr…read more Polsinelli is very professional and kind!

Found this place to be nearby and highly rated on Yelp so I decided to get my annual eye exam here…read more What a pleasant experience! And I will be endorsing them to all of my family and friends! Dr. Polsinelli was so thorough and has the nicest personality! Turns out he's married to his partner optometrist, Dr. Miyamoto, who graduated from the same high school I did! Such a small world. His exam and explanations were beyond my expectations. I mean I've been told for years that I had dry eyes, but no one ever said how to treat it other than buy eye drops. Dr. Polsinelli actually gave me a lesson on home remedies and what causes the dry eyes. After talking about my life changes, he also told me he offers free pediatric eye exams to children 6-12 months old. Wow! I just can't say enough about his practice and I look forward to meeting his wife one day!

Dr.Oma was fantastic so thorough and kind. Her entire staff were lovely. Felt very taken care of…read more Highly recommend.

My mother and I came in today to check her vision for age-related eyesight conditions. The…read morereceptionists, especially Christina, were so friendly, sweet, and super helpful to my mother. They didn't rush my mom at all and helped her with all of the questions she had. They deserve all the praise. Then my mom was seen by Dr. Quiba for the vision exam. I felt that Dr. Quiba could be a bit more patient with older patients with bad vision. There's no need for snippiness towards polite, older patients who have worries about their worsening visions. There's no need for an annoyed look when the patient's family members ask questions. We as a society could do away with that sort of behavior. :( It wouldn't have been a concern if it was just me that was going in for a vision exam, but I'd want my mom to be treated with respect and kindness that she shows everyone else around her. I'd recommend taking this review into consideration if you're planning on taking your parents or older family member in for an exam.

My experience with NVision was great. Dr. Young was very professional in explaining why I needed a…read morecertain cataract surgery. Made me feel comfortable with proceeding. Dr. Kim and Dr. Patel did the follow up adjustments and they were just as thorough in explaining the procedure as they were doing it. The staff is so friendly and greets you by name as soon as you enter the door. The place is so bright and clean. I would recommend NVision to anyone. Thank you

Still 20/30 vision in my mid 60s and happy. I believe it also has to do with my improved…read morenutrition. Much less sugar and processed garbage. STILL happy I went here and you should also.

Listen for customer service they get a 5 star every time. Alexa, who has been here for at least the…read morepast year or so that I first had her assist during my exam, is ALWAYS cheerful. She smiles all the time and you can hear it in her voice when she answers the phone. She is just PERFECT to be the one to greet and one who answers the phone! I had Shay help me pick out my frames when I was there in the fall and she was WONDERFUL. I, however, was NOT wonderful to my glasses. No no. I scratched not ONE but BOTH LENSES right in the middle of the lens. Grrr. So I figured oh well I'm just going to have to pay for new lenses. I got them in November and it's July!! Well the day I called Alexa answered bright and cheery as usual. I told her my sad story and she asked for my information so she could look up my account. Well I apparently had a TWO year warranty for scratches!!! Yeeeehaw!! So she said NO PROBLEM, we will just order the new lenses and then call you when they come in. You can swing by anytime it's convenient to get them swapped out! After about two weeks I realized that I hadn't given her my new phone number. So even IF she called she wouldn't get me! Lol. So I called and (yup Alexa again!) She said hey!!! We have your lenses!! I popped in the next day and it was just her and Shay (I apologize if I've misspelled your name!) They got right to it and Shay had a hard time cleaning my glasses as I'd put these cheap plastic pads on to keep them from sliding lol She took those off, reshaped them and I keep them on my nose and then got back to cleaning the lenses. She went back again into the room Alexa had swapped the lenses out and called Alexa in. They found a HUGE scratch on my NEW lenses!! Then as she finally got rhem cleaned and fitted, she found another on the other lens. I was not upset because what can you do right? But Shay said THIS isn't acceptable. She said try he first thing the next day she'd call the lab to expedite me a new pair of lenses. That would only have been a week tomorrow. I was VERY impressed, again with th level OF POST service/appointment care. They genuinely care and genuinely like what they do. That's clear. I'll keep going here as long as they'll see me!! Love the staff and love my glasses!! And I KNOW I'll have some new lenses soon too. Which will be checked and double checked before they call me lol

I cannot say enough good things about this place. Dr.Harris and his staff are AMAZING. The ladies…read moreat the front desk are always friendly and helpful, and answer all my questions. I've seen three different eye doctors there and each of them are kind, caring and helpful. Dr.Harris is hilarious and down to earth. I always feel appreciated and welcomed at every appointment. Keep on doing what y'all are doing!

I was a little surprised at the 3 star rating for the Tigard Vision Center. Good thing I didn't let…read morethe negative reviews sway me from making appts for my husband and myself. Due to a few years of procrastination and then COVID, it had been 6 years since our last eye exams and getting new glasses, so we were long overdue -- when road signs become almost too blurry to see while driving, you KNOW it's time to stop procrastinating. I checked the website and I liked that appts were required so that customer visits could be spaced out in order to limit the number of people sitting in the waiting area at any one time. We were the only ones waiting when we arrived. The reception desk is directly in front when you enter and we were warmly greeted immediately. To save time, we had filled out all our paperwork online so we were all checked in. I am bad about remembering names but everyone we came in contact with was friendly and seemed like they truly enjoyed their job. There is a private parking lot and the inside of the building seemed fairly newly remodeled and was clean and well organized. Everyone is masked and masks are still required for anyone entering the building. The one person's name I did remember (as well as her great glasses!) was Lindsey (sp). I was pretty anxious about my exam since it had been so long since my last one and I'm not getting any younger these days. Lindsey expertly guided me through all the fun eye tests and answered all my questions. Dr Tammy Nguyen did our exams. She was so nice and professional and explained everything she was doing as she examined my eyes and had me read all those eye charts. I especially loved that for an extra fee, you can have a digital scan of your eyes rather than those annoying dilation drops. I was especially worried about age-related macular degeneration as both of my parents had it. Dr Nguyen assured me that there was no indication of it but I did have a few cataracts that were normal for someone my age, so we'll need to keep an eye on it. Except for the normal changes all our eyes go through, I was relieved to know that everything was OK and all I needed were new prescription lenses. After the exam, I was escorted to the room where you choose your new frames. Everything was organized and displayed in a way that made sense. I'm kinda overwhelmed by too many choices, like kid in a candy store with a dollar to spend. Again, I didn't get her name but the young technician who helped me was professional and patient so I put myself completely in her hands. She helped me pick out two new pair of glasses that fit and flattered my face (I chose the Ray-Ban aviator-style sunglasses, the only style I will wear). And I'm not going to lie, prices aren't as low as Costco but the selection is excellent and you do get what you pay for. My husband even found a pair of wrap-around sunglasses he hasn't been able to find anywhere else. We were both very happy with the customer service, our frame and lens choices and the experience overall. Can't wait until our glasses are ready! Tigard Vision Center is a solid 5 stars.

This is an attractive building with nice people. Dr. Brad is a skilled doctor with some strong…read moreopinions about ethics, which I respect. However, if you are coming here because of an insurance change, like I did, here are a few questions you should ask before your appointment: 1. How much is the exam. 2. What additional examinations will be needed for your vision needs and what is the cost of those. 3 Do they sell the lenses you use. (In my case, the ones they prescribed were 5 times more expensive than my usual ones - with a one time rebate) As it turned out, it was much more economical to pay out of pocket to go to my previous doctor who is out of network. Lesson learned.

I just couldn't be more pleased with the high level of service that I received in purchasing my…read moreprescription lenses. In addition I purchased some Maui Jim's prescription sunglasses. The optometrist recommended as a means of combatting macular degeneration. I am no spring chicken and have met many people who had this malady while working as Executive Director at a long-term care community. I feel more informed now and confident in the care of my eyes! Thank you Eyes of Oregon for helping me protect the future of my vision! I highly recommend this establishment to anyone in need of eye care.

Worst customer service ever. Terrible experience. Clarify cost on phone before appointment.read more

I came in and was hurriedly ushered out. They had a staff meeting at that time, apparently and…read morecouldn't be bothered by customers.

I needed a the appointment that was covered by VSP and lake Oswego eye clinic had a lot of…read moreappointments available. I schedule a Wednesday appointment on a Monday (got in really quick) and was very impressed by their professionalism. The clinic staff was sweet, they made the place feel comfortable and took care of what I needed on the paperwork side. It seemed like the clinic was a little short staffed and people were covering other positions, but overall everyone did a nice job. The doctor (Dr. Kevie Kawasaki) is an OD and she was so welcoming and kind. Her presence and grace to just make everything better in the clinic without blinking an eye was very obvious. Seeing a doctor in the clinic who isn't afraid to also be a leader and do it all was pretty great. It was clear no job was below her and she just wanted to better the space for everyone. As for the actual appointment, she was very helpful, resourceful, and got me exactly what I needed without a hassle. Thanks, Dr. Kevie!

Amazing experience here! Went in for the free exam to see if I was eligible for Lasik. Very…read morethorough exam done which provided me with a lot of information about my eyes and possibilities. I can't remember the name of the doctor that assisted me, but she was absolutely amazing. Answered all of my questions and really listened to me. Their equipment is top notch - great office and personnel. I've decided to go another way, but would highly recommend LasikPlus!

The entire process went smoothly! I was seen one week, had my procedure the next. It's been 7weeks…read moresince my procedure now and I am thrilled with my results! I would do it again in a heartbeat! :)

Saw Dr Claudine Yee and she was very thorough & professional. She understood my concerns and fully…read moreaddressed them. I will be scheduling cataract surgery with her and I am confident she will do a great job!

Best protect yourself AND hold onto your wallet. They don't know how to bill OR to communicate. I…read morehad to intervene several times to get my bills corrected -- not only at the billing dept level but at the front desk level -- they tried to bill me for a second copay when I came in the same day because they'd *abraded my eye* in a procedure by ignoring the fact I have a genetic condition that predisposes to that abrasion and not telling me anything about it ahead of time...They didn't indicate any care at all that my eye was hurting starting a few minutes after the procedure while I was trying to look at new frames. I had to look it all up myself after driving home with one good eye and one eye in pain and unusable. To top things off, the new prescription I got (filled somewhere else) is wrong, I believe - I'm in my 60s, have had glasses for 40 years, and have never had any such trouble with new prescriptions before. And it wasn't a change to a different kind of lens, like to progressives -- same formulation, bifocals, but they give me double vision and headaches almost immediately. I wasn't impressed with the tech who did it, in general, for more reasons than space allows here. Now I have to get the prescription process done again, at my expense, unfortunately - thanks again, EHNW...Unprofessional on both clinical and financial levels. I know good help is hard to find these days but that's an explanation, not an excuse. Leaving and going somewhere better.