I purchased a new MINI and my sales person was a true pro. Her name was Mariana (sp). Latina name…read moremisspelled by me. Anyway, once we got down to business and She knew what I wanted she got the process done like the pro she was. Props to the manager who also showed me he was same. So my first experience with Braman Miami was as good as my experience with Braman Palm Beach. I sound like a paid advertisement ...that's good to someone else who is really looking. D.Curry purchase date 4/17/26

I'm 2 years into a 3 year lease for the 2024 Mini Smart S with Brahman. And up until now it's just…read morebeen a bit overpriced (the overall cost is about $8k short of the full price of the car) but they have been reliable and accommodating. Today I took the car in for regular scheduled maintenance, and was told they needed to keep the car over the weekend until Tuesday (it's Friday today), so I asked for a loaner. Then I encountered the most incompetent and rude service I've ever had with a car dealership. First they called me to their desk and asked for my ID, and then they spent the next 10 min doing nothing. When a different lady came up to me to ask who I was, I asked to get my ID back, and she said she needed to make a copy. I asked why she hasn't done that for the past 10 min I've been standing there. Then, and this takes the cake, they sent a guy who apologized smilingly about not having any Mini Cooper on hand and they had to give me a Hyundai as a loaner. I eventually went back to the leasing office to get my car back so I'll come back when they have a Mini loaner, and the original lady ran over and said they did have a Mini loaner. An older man went to ask them questions and they looked scared. I believe they always had the Mini loaner(s) and for some reason wanted to see if I would take a Hyundai (when I want to drive one I'll let you know and stop paying $732 a month for the lease with an $8k down payment). The guy after that started addressing me as "lady" and became quite unfriendly. I don't think these people have any training in customer service or should be in customer service. It's beyond me why they were playing games with me and trying to make my life miserable for what is otherwise an everyday transaction. Don't do business with them unless you want to be overcharged, threatened, and finagled from what you pay for.

Had a great experience thanks to Hector and Kyle. Hector, the service provider, was amazing…read moreprofessional, attentive, and made sure everything was handled smoothly from start to finish. You can tell he genuinely cares about the customer experience. Kyle is hands down the best go-to parts guy. Super knowledgeable, easy to work with, and always goes the extra mile to make sure you get exactly what you need. Great customer service all around highly recommend this team!

This is my third Kia in a row. My first two were a 2021 Sorento and a 2023 K5, both purchased from…read moreSouth Dade Kia on US-1, and my experience there was very good. On June 6, 2026, I decided to trade in my K5 and went to Kia of Homestead, where I purchased a 2026 Sportage. The monthly payment wasn't exactly what I wanted, but that's something that can happen. My bad experience started with the trade-in. My K5 had positive equity, and I was told I would receive a $1,000 refund check within two weeks or less. To make a long story short, I've called several times, and nobody seems to know anything about the check. No one can give me a clear answer. I also called Kia Finance, and they confirmed that my previous vehicle was paid off a while ago, but they don't know anything about a refund check either. My advice is simple: if you want to avoid this kind of experience, sell your trade-in to a company like CarMax instead. They pay you on the spot, and then you can take your money and buy the car you want from any dealership. This won't happen to me again. I won't be doing business with Kia of Homestead in the future. I feel very disappointed and misled by the way this situation has been handled.

If you're thinking about buying a new or used car, I highly recommend Noslen Medina, sales…read moreconsultant. He'll give you the best deal, guaranteed.

Best dealership out there. Extremely friendly and didn't feel the need to haggle. While a lot of my…read moretalking previously was with Cindy which was a complete joy to speak to, the day of I had the pleasure of working with Lenny. When I arrived, Lenny not only opened the door for us, but also greeted us accordingly. She definitely set the tone which was great. At no point did I feel pressured or feel as if I was being taken advantage of as I did with other dealers nearby. Won't mention any names but rhymes with devy. The process was seamless and so pleasant that I knew I had to close the deal that same day. Love my new car! I will definitely recommend this dealership to anyone. Go and ask for Lenny!

I had a very disappointing experience with Dryft Motors LLC…read more I sent a total of $3,500 via Zelle as a down payment for a box truck ($500 on Feb 28, 2026 and $3,000 on March 7, 2026). At no point was I given or asked to sign any purchase agreement, and I was never informed--verbally or in writing--that the deposit would be non-refundable. When I later informed them I could not proceed with the purchase, they refused to return my money and then claimed they have a "non-refundable deposit policy," which was never disclosed to me beforehand. There was no signed contract, no buyer's order, and the sale was never completed or finalized. Due to this situation, I am now pursuing recovery of my funds through formal complaints with the Florida Attorney General's Office and the Department of Transportation, as well as exploring legal action. I strongly advise anyone considering doing business with them to: - Never send money through Zelle - Request a written contract before making any payment - Verify all terms in writing, especially refund policies Based on my experience, I cannot recommend this business. Tuve una experiencia muy decepcionante con Dryft Motors LLC. Envié un total de $3,500 por Zelle como depósito para la compra de un camión ($500 el 28 de febrero de 2026 y $3,000 el 7 de marzo de 2026). En ningún momento se me presentó ni firmé un contrato de compra, ni se me informó--ni verbalmente ni por escrito--que el depósito no era reembolsable. Cuando posteriormente informé que no podía continuar con la compra, se negaron a devolver el dinero y luego indicaron que tienen una "política de depósito no reembolsable", la cual nunca me fue informada previamente. No existe contrato firmado, orden de compra, ni la venta fue finalizada. Debido a esta situación, actualmente estoy gestionando la recuperación de mi dinero mediante quejas formales ante la Oficina del Fiscal General de Florida y el Departamento de Transporte, además de considerar acciones legales. Recomiendo a cualquier persona que esté considerando hacer negocios con esta empresa: - No enviar dinero por Zelle - Exigir un contrato por escrito antes de realizar cualquier pago - Verificar todos los términos por escrito, especialmente políticas de reembolso Basado en mi experiencia, no recomiendo esta empresa.

Great attention from the moment I arrived! They helped me find the car I wanted and within budget…read more Customer service was 10/10. Owners are there to take care of you as well. Will definitely be coming back for my next car.

Ocean Mazda made the experience of buying a car way less stressful than usual. A very special thank…read moreyou to Nelson Rodriguez!

Fernando Rodriguez is an incredible man and I truly have history and a past and things that I felt…read moredidn't go my way but realizing the professionalism of this man and in consideration for the service and the buying experience I had when I got my first Mazda 3 I have a lot of respect for him and the admiration for the reflection he has on his customers. Thank you, Mr. Rodriguez

Avoid going to this dealership. These guys are not honest. Specially the salesman Ben - Bahman…read morePishgou. He list the cars from dealserhip on his facebook account for less money and when you call him he does not mention anything and ask you to come to dealership to make the deal.. I found a car on his facebook page and asked him about it and he made me come to the dealership. I drove an hour to get to the dealership and as i was about to get there he texted me telling me that the car is over 50k now , and then i called him on it telling him that i can buy a brand new one for that price so he said go buy new and hung up on me. Not only that but before all this, i spoke with internet manager Adrian Perez and he told me the price too over the phone and told me oh we do work with our customers but you have to be present on site for us to make a deal. Alter all this communication i drove that far and was then told that the price is now higher. VERY Disappointed on how i was treated. A dealership is represented by how they treat their customers but they clearly dont care about their customer service.

I've been coming to Doral Acura for a while and usually have a decent experience, but today was…read morehonestly disappointing. I came in for a simple oil change and, like in the past, expected to be offered a ride home or an Uber if the service was going to take longer than usual. This time, that courtesy wasn't even mentioned. I specifically asked how long it would take and was told an hour and a half. Instead, I ended up sitting in the lobby for nearly three hours and a half. Had I known it would be this long, I would've arranged my own Uber home and actually gotten some work done instead of wasting a huge chunk of my day just waiting around. Communication and customer care definitely fell short this time. Not once did my service consultant Sebastyan come communicate with me give me an update. Tell me sorry it's taking longer or sorry they're still working on it. I had to keep finding out the status and progress of my car by asking myself at the checkout desk . I hope this isn't a sign of things to come, because it used to be a lot better.

I've bought every car I have ever owned from Miami auto collection and their team, including my…read morebeautiful Infinity M37. They did everything they could to get me my low interest rate and exactly the car I wanted! Thanks guys for all your help as always!!

If you are shopping for a car Miami Auto Collection is by far the best place to go!! I highly…read morerecommend my car sales man Frank he was extremely professional and helpful. He made the entire buying process stress free without feeling pressured!! Miami auto Collection is simply the best! Incredible customer service, great selection and best prices!!

Too expensive over $500 to change brake pads. Never going back again. Everywhere else was maximum…read more$320.

Came in for an oil change, and received excellent service! Very quick and easy. I like that they…read moredidn't try to upcharge me on additional things, and I think they're cheaper than Jiffy Lube.