To put it simply, without Darien Ramos I would not have purchased my vehicle. Darien was attentive…read moreand listened to my goals a vision in what I wanted in a vehicle. He was very knowledgeable about the vehicle and the options to best suit me as the customer and what would align with the company. As i went through each step with insurance and finance department Darien was there to guide me each step. I'm very thankful to have had Darien as my salesperson.

BAIT AND SWITCH DEALER. I saw a 2025 Hyundai Sante Fe loaded on their internet ad for $31,500. I…read morecalled and asked the total out the door price because I live an hour away from the dealership. A salesman called me back and told me the advertised $31,500 would cost $43,300 out the door with all fees and taxes. $11,800 more than the advertised price. DO NOT BOTHER WITH THESE BUMS

LIARS & CHEATERS & CROOKS & FRAUDS Dade County Small Claims…read moreCase no. 14-640 SP 23 ( 05) - Look it up. Because they lost! They lost the case the prolonged for almost 3 years with me. I tried to settle for half multiple times and they declined. Now they have lost the settlement and will be paying me or I'll be sending the sheriff to collect! DO NOT DO BUSINESS WITH THESE PEOPLE! I repeat DO NOT DO BUSINESS WITH THESE PEOPLE! Cheers, Chuck

I would also give a zero if I could. Absolutely horrible. I bought a car and later found out that…read moreit had been in an accident. The car also had exhaust equipment removed and I was promised they would fix it. They had some ghetto mechanic down the street install the wrong exhaust and try to give it back to me. Every car in the lot has the check engine light on. I honesty think this dealership is a front for something else because it's so bad that it can't be real. I filed against them with BBB. They don't even respond to the BBB. It's still ongoing. DO NOT PURCHASE ANYTHING FROM THERE!!!!

Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

Unfortunately, this has been one of the worst car-buying experiences we've ever had…read more During the sales process, the dealership was relentless with communication. However, the moment the purchase was complete, the customer service completely disappeared. We purchased our vehicle in April and were even required to arrange shipping ourselves--something other dealerships we've worked with have always handled. Months later, we are still waiting for our tags. Getting anyone to respond has been nearly impossible. No one will call us directly; communication is limited to email, and every delay comes with another excuse. First, the person handling our paperwork was on vacation. Then we were told it was delayed because it was the end of the month. Now we've been informed that the FedEx package containing our tags has been lost somewhere in the dealership. At this point, there has been a complete lack of accountability, urgency, and customer service. Once they have your money, don't expect the same level of attention you received before the sale. If you have other options, I strongly recommend taking your business elsewhere. There are plenty of dealerships that value their customers both before and after the sale.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

I had the pleasure of purchasing a vehicle from here. The customer service was excellent and the…read morelisting was affordable. 5/5

I wish I could give ZERO stars!!!…read more Absolute disgrace. I can't believe I even bothered with this company. A large 15 passenger van was booked in February and was paid in FULL. I call tonight November 20th (nearly 8 1/2 months after paying in FULL) to confirm my reservation, and to my surprise there are no vans available. Adding to the flame, the representative could care less about my problem. So let me ask....What am I to do with 15 people, 12 hours before my trip? Am I supposed to fly them to our destination??? Is Budget Car Rentals going to pay in FULL for all 15 flights just like they promised a van that I "payed" for??? I DO NOT recommend this untrustworthy company to ANYONE. Doesn't matter how "good" their price may seem, that's how they get you in order to destroy your family vacation. I guess that's why it's called "Budget" Car Rentals. You must ADJUST your budget and expectations several months after a deceitful purchase. I've posted on every social media, told every person I know, and warning you (those reading this review) DO NOT USE BUDGET CAR RENTALS unless you want your plans to be a complete failure!!!!

Please! Stay away from this company! I don't even know where to start. I prepaid a reservation…read morebecause their site recommends to give a credit card to make sure you have a car waiting for you at the pick-up location. I paid $288.00. Later I made a change in the reservation and the price dropped, therefore I was supposed to get the difference refunded to my credict card. Yeah sure! Well, I get to this location in Miami and they told me there was no car for me, nothing, zero, just like that. The guy just went inside and left me there alone at the counter dealing with Customer Service on the phone. Customer Service tells me that I had to go to the S. Dixie Hwy location because the inventory showed many of cars available there. I got to that location (by this time I was almost 2 hours late) and the guy there says: "no, who said we have cars available? We only have 1 minivan". Unacceptable! I just could not believe it. I end up visiting a third location now, the airport. Finally, they tell me they have a car for me, and the person there says they have to hold $382.00 in case the car gets stolen or something happens to it. I found that weird, but I accepted the "hold" because he assured me many times that was not a charge, that it was only a hold for the reasons just mentioned. In the meantime a tourist from Spain was screaming and warning all the customers that were standing in line about this company, because she had just been charged a ridiculous amount of money even though she had already paid her reservation in Spain. She kept saying "they are thieves, be careful! They just stole my money". Still I called Customer Service again, and they confirmed that the airport had messed up. That such amount was not only a hold, but that they had just modified my rate. What???? So they opened a case for me to follow up on my return. Time to return the car to the original location. The lady there was in training, so she was very lost (I felt bad for her because she was alone). She wanted to charge me the $382.00. She couldn't even find the case # in the system. I could not believe it! But she was helpful. She called her manager so that I could speak with him over the phone. This guy was the first person that really understood my frustration and tried to help. He tried to modify the rate but was having some difficulties with the system. The following day I don't see a refund, I see another charge of $30.00. Anyways, to make the story short (yes, this is a "short" version of everything), FINALLY I show the right charge on my credit card. This rental experience was a real nightmare. Pay more money, rent with Dollar, Enterprise, whatever other company, but it's not worthy to pay less money to go through so much ordeal.

I was hesitant about them because of the reviews, however, I needed a car in a very particular…read moresituation, Roger was amazing, we worked together to find a car that fit my needs and budget, everything was transparent, no surprises and the car turned out to be great one month in today and absolutely zero complaints. They have been professional, transparent and helpful and Roger could not be recommended enough, he always answers any questions I may have with a smile and the truth above all. So to me, they have been a 10 out of 10 and totally recommend Roger and all the other sales staff and owners. If you go with the truth and stick to your word, you have a good car buying experience at this dealership.

I contacted the dealership about one of their listings. A sales person named Jesus Perez (JP)…read moreimmediate responded. For about five days JP tried very hard to find a buyer for our trade and constantly kept me informed of the progress. The deal ultimately fell through, but not because JP did not try. We greatly appreciate JP's efforts in trying his best to assist us. He is truly a professional! We will not hesitate to use this dealership again if another opportunity arises.

Amazing people ! Had my Jeep for 1 month and was not working very well . After that I kept in…read morecontact with the owner and he helped changing my car for another other even tho I had no warranty . Highly recommend this place

SCAMMERS ALERT , DONT LOSE YOU MONEY…read more I bought an used car from then on Saturday ,after business hours, we were the last to leave, the seller told me and my husband the car was old but in great conditions , carfax certified , clean title, etc. The seller also mentioned if we do the regular maintenance it would last a long time because it was on great conditions, so we paid in full and left. We got home, one hour later we turn the car on and all the computer lights turned on, we freaked out because it had not been like that when we left the dealer, we also noticed a weird cracking sound on the engine when we turned it on and off, when pressing the break the car started to vibrate, all weird and uncertain to us since we know nothing about mechanics, plus the fan would stay running more than 10 min after the car had been turned off and the water for the windshield blades won't work even if the tank was full. Long story short Since they are closed on Sunday we decided to wait till Monday so that we could take it to a mechanic of our own choice to have it diagnosed before calling the dealer. After the diagnostics ( which revealed a huge oil leak, engine problems, tire pressure and censors broken and multiple other stuff) the mechanic recommended us to go back to the dealer and let them respond. I called the seller explained what happened ( less that 24 business hours) told him , he said he would notify the owner whom immediately called and by being very rude, ratchet and unprofessional communicated me he would not make any refund because I broke the car myself. ( all this while I was driving to the dealer after I was told by the ppt at FireStone not to do so because it was dangerous due to the oil leak) When I arrived he said he was not mechanican ,opened the car and say yeah i see whats happening and mentioned some things ( having not knowledge soever about mechanic). He said he knew it had stuff but he didn't had to tell me because I was buying an used car and he was not going to respond for this since it was my responsibility ( after I was told the car was in great conditions) . That if I wanted a car without problems I should had bought a more expensive car and thst its not his fault. So I lose all my money for nothing. Don't Buy Here They are SCAMMERS , You will lose your money!!!!! .

I got my car from Unlimited Auto Sales last year and have never had any issues with it. Last month…read moremy boyfriend wanted to get a new car and he also got it from this dealership and he loves it. We recently got back from a road trip cross country from ft Lauderdale to Yellowstone and we opted out in renting a car and took my boyfriends hatchback Mazda. We drove for a whole week over 10,000 miles and the car never gave us any issue. Best purchase ever!

Have been looking for a used car for more than 2 months with no luck until I went to this place,…read morethey are amazing!!! I am super happy with my car that even though is rebuilt it has not given me any problems whatsoever. The owners Yoldany and Maria are great and gives the best customer service I have seen in a car dealer. I recommend this business with no doubt! P.S. Just took my sister to buy them her first car and she is very happy with it.