Absolutely thrilled about the services we had today!! We had a literally LAST MINUTE carpet cleaning, and I was in panic. We had 1 day to get our entire apartment carpet cleaned, and Ohana Cleanup took our extremely last minute call this morning for an afternoon appointment. Most companies need days in advance notice for this type of service and from what the other companies said to me, they were pretty irritated about me asking to come day of. Marcelo came in, and was done within 30-45 minutes. We have a 1 bedroom/loft area/living room that was completed. It was absolutely amazing how beautiful and brand new our carpets looked after he was finished! They were completely covered in stains before hand. I will definitely be recommending him to anyone that needs! Thank you Marcelo so much for your amazing customer service! :) read more

Marcelo did a FABULOUS job pressure washing our pool deck, gate, and driveway! It was in SAD condition, and he made it look good as new! Marcelo, we sealed the deck like you recommended! read more

Marcelo was prompt and delivered the service as promised for the price quoted. My only complaint was that I think he should have asked whether I wanted a steam cleaning with steam only versus a steam cleaning with an added sanitizer solution. Without any prompting he began cleaning with the disinfectant solution which smelled as if it were being used at full strength. I felt a potential problem was at hand but I hoped the smell would disappear. Unfortunately, even after a couple of days the disinfectant odor remains. I had rat urine stains on my mattress from my storage unit courtesy of Excess Space Storage at 543 Farrington Hwy in Kapolei and needed the steam cleaning to get them out. Of course, they claim no responsibility and haven't offered to do anything to replace or clean my affected bedding. The good news is that Marcelo was able to reduce or eliminate most stains and odors. The bad news is that my beloved new apartment which I waited three years for smells like a public restroom. I've tried to get the smell out by frantically dabbing the surface of the mattresses with damp towels spending hours to remove the smell but I just can't seem to get it out. The smell gives me a headache and has an industrial chemical odor which is so strong to me it prevents me from sleeping. Imagine a rental car disinfectant smell. For a lot of people, this smell might be acceptable but I'm a trained sommelier and I'm extremely sensitive to smell. I can smell the sofa he cleaned 10 feet away despite having wiped it down numerous times and having aired out my apartment with AC, windows and door open. The smell just won't go away. In all, I think Marcelo genuinely tries his best but if you call him please clarify whether the cleaning will be steam only or include any chemical additives. I have a headache from the smell and with the odor with the noise with the windows prevents me from getting a good night's sleep. I hope it will go away in the next few days. It's kind of a bummer to move into a brand new condo and to dread going back home. Day 3: I'm going to call another steam cleaner to get the smell out. read more

Ohana Clean Up is the BEST..!! The owner Marcelo B. is a wonderful man to work with. I inquired about a quote, he returned my email within a hour. Marcelo was reasonable and asked to see pictures of my couches to give a better estimate from original quote. I ended up choosing Ohana Clean Up after doing research. Marcelo arrived on-time for my Saturday appointment. He is very professional, aware of covid19 guidelines (wore his mask) and truly exhibits his passion for business and helping people. I originally asked him to clean two of my couches but upon arrival I asked him to clean a third couch of mine. He quickly accepted to do it. While cleaning my 3rd couch, Marcelo noticed that my living room carpet had a few stains on it and offered to clean it up at no charge. With this, Marcelo showed a simple gesture of "Aloha" while trying to help out families, which goes a long way in my book..!!! Marcelo and Ohana Clean Up is a First Class Business and Experience..!! I would definitely reach out to him again in the future and refer him to anyone and everyone. read more

Problem: Daughter spilled milk on our carpet. Carpet reeked of spoiled milk. Carpet was looking old and stained from 7+ years of wear and tear. Solution: Called Marcello from Ohana Cleanup who gave me multiple open time-slots to come out and clean my carpets as well as my in-laws carpets. Mind you this was as the New Year was approaching so I figured there would be a lot of people requesting the same service. Maybe there were, bt Marcello made time for both homes and arrived promptly at the scheduled time. He got started after about 20 minutes of prep work and was done in under an hour. I chose Ohana CleanUp after seeing that a business contact of mine had given 5 stars and had a great experience. I had high expectations and after meeting Marcello and seeing the job he did, I am confident in continuing the 5 star trend. Marcello was very friendly and accommodating. He worked quickly and with attention to detail. He helped me move some furniture back and forth to accommodate the cleaning, saving my wife from having to lift with me. Very thoughtful as he was in the process of cleaning. At the end, I was completely disgusted with the filth that had been lurking in my carpets for so long. He recommended cleaning the carpets annually and I can now see why. I might make this a regular item on my New Year's prep calendar. Great job Marcello! Thanks for the speedy work! read more

I'm writing this as The Man, Marcelo, cracks on with the sectional that's been in storage for two years. Bottom line: He's punctual, flexible with scheduling as I had to change times, professional, responds timely to quote requests, and gets the job done. read more

Off the charts. Marcelo is every bit the professional...on time, courteous, knowledgeable, and most importantly, he cares about the quality of his service and product. I called Marcelo with a last minute request for service on a 1500 square foot rental property that was home to two cats and a puppy. Oh, and a 4 year old. Marcelo was there at exactly 0900, a plus in this Marine's book. After briefly explaining what he wanted to do and what it was going to cost, he set to work. An hour and 30 minutes later, I had 3 bedrooms, a living room, and a walk-in closet expertly cleaned and treated for pets. Marcelo was friendly, gave me some great tips on how to handle "accidents"; he even provided me with a spray bottle of professional strength urine remover. Hands down the best steam cleaning service I've had in 15 years of moving around this world. Exceptional job...I will definitely call Marcelo again. read more

Found them on yelp, gave them a call because of great reviews. The guy who answered (Marcelo) is nice and polite so I made a schedule. I had a bit of clean water over flowed and carpet partially got soaked. Musky odor is starting.. Another guy showed up, kind of a nice guy, ex military. After a day I can still smell the musky odor so I just decided to lift the carpeting and fan it for a couple of hours. The work done to the carpeting is ok. So Im leaving comment to say that they are a bit over rated. I paid $157 for a two bedroom condo unit with half living room carpeted. Two couch was moved bed and furniture stay where they are. The work done was about an hour or hour half. Like what I said the work is ok. some stains stayed that I can remove with oxyclean....Yes you can get those at walmart or longs!...Marcelo's job maybe a different story. I guess "Higher expectation prevail because of yelp high ratings for them. With that being said, I give stars generously you can check it yourself. read more

In less than 40 min my 2bedroom and living room and dining room were done! Perfectly! Marcello was so easy to work with and so professional! Making an appointment was easy. Just in time for my move. I definitely will be calling them again! I got the living social deal and that is awesome! read more

Marcelo is Informative, responsive and accommodating. He's efficient as well. Would considering him in the future; and would not hesitate to recommend him to others. read more

Marcelo is fabulous. He cleaned our carpets when we moved out of our old apartment, and then cleaned our upholstered furniture at the new apartment after the move. The carpets were so clean that our landlord asked for his contact information. I wouldn't use anyone else. Oct 31 Yelp Challenge: #13/31 read more

My fiance and I are in the process of selling our apartment and are doing everything we can to ensure we get top dollar for it. One of the major points of contention was the carpet -- I thought we would need to re-carpet the place for sure, but we decided to have a deep clean done and see what happened from there. Enter Marcelo from Ohana CleanUp, who told me he could show up the next day. We ended up booking him for several days later and, as other Yelp reviewers noted, he showed up early. My appointment time was at 11 a.m. and he showed up a little after 10:30 a.m. The carpets in our two bedrooms and living room were done by 11:15 a.m. This dude is not messing around. He is super fast and not in a "I'm doing a terrible job" way, but in an "I'm efficient and know what I'm doing" way. Our cream-colored carpet looks pretty close to brand new, which is no easy feat considering we entertain a lot (read: spills on the carpet) and have a dog. He is really polite and professional, and obviously cares about his business. I will definitely use Ohana CleanUp again and will recommend him to our real estate agent, in case she has future clients who need such a service. Also, if you are planning on getting your carpets cleaned, try not to completely block access to the shower/tub like I did (Sorry, when you're trying to pack up your entire apartment and buy a house on another part of the island, you forget about common sense) -- he needs to get access to the tub to fill a bucket with water. Luckily, he was really cool (and obviously flexible) about navigating around the two beds, lamp, and dresser that I had stored in a shoebox-sized bathroom, but it would probably have been easier if I hadn't jammed that space full of stuff. read more

Use Ohana Cleanup! Marcello knows his stuff! Got the carpet in my apartment looking cleaner than it did when I moved in. Add on to the fact he's a friendly guy, who works quickly and efficiently, I know who I'll be calling the next time I need a carpet cleaning. read more

I have used Ohana cleanup to get my carpet and upholstery cleaned couple of times thru last 5 years. Marcelo is quick with response, and his prices are very reasonable. He is always on time and leaves my upholstery looking all fresh and new. He follows proper covid protocols. We will be happy to recommend Marcelo to anyone looking for upholstery cleaning. read more

Aloha Marcelo (Ohana CleanUP) I want to thank you very much for the wonderful job that you have done for all my clients that I recommended to you. Each one thanked me for your referral! They were very pleased with your professionalism, punctuality, integrity, and the high quality of your work. As the Founder and owner for four years of SNJ Cleaning Services, I highly recommend OHANA CLEANUP for all types of carpet care and cleaning that you may need at your home, business, or company. And if anyone would like a reference for OHANA CLEANUP, feel free to call me. My name is Shirley Silva and you may call me at (808) 457-6728. read more

I trust yelp, we just moved from CA and moved into an apartment with filthy carpet all over the place. I called him on Saturday, he was available and did great job. The carpet was just too old and too dirty, so it's still dirty, but he made it better. I recommend him to anyone. read more

Marcello is very friendly and provides excellent quick service. This was my employer's second time using Marcello, Ohana Cleanup. Quick and efficient service. He is super easy to work with and I had no problem booking an appointment for the day I needed. Marcello arrived early to check in and set up. After the cleaning, the high traffic area looked brand new! Awesomely happy about the results. He is very reasonably priced, I highly recommend Marcello. read more

Marcelo has done an excellent job cleaning windows, screens, carpets, and upholstery for the vacation rentals and long term properties I manage over the years. He's honest and most importantly, dependable when I need him for last minute cleanings. read more

As with a previous review I had called two of the highly rated businesses and was told I would receive a call to schedule cleaning but never heard from either. I called Ohana who were able to work around my schedule. They arrived on time and were very professional. Their work was far better than what we have received in the past and the price for the work done was great! I would highly recommend Ohana. read more

Marcelo is amazing! Back in March we had an emergency clean up situation and he worked us in the same day I called. He did a Great job and was super nice to deal with, kind and knowledgeable! I would recommend Ohana CleanUp because Marcelo takes pride in his work and his customer service! Thank you Marcelo! read more

I called ohana clean-up on Tuesday for a cleaning Wednesday, Marcello answered and said he was booked that day but was available Thursday at 1130. He was at my door by 1110. He finished 2 bedrooms, my hallway, and stairs in under an hour. Not to mention he did a great job. He was quick, professional, and genuinely seems to be an all around good person. He quoted me a price and charged that price. My carpet was pretty bad. He told me straight up that he was going to do the best he could and he did. No hidden fees and no excuses. I made a yelp account today because I feel like word of mouth won't do justice to show my appreciation. He told me he's worked for other companies that deal in hidden fees and trickery and it made him feel like a bad guy. I've been there too. He started his own business and you gotta love a self made man. Thanks Marcello. read more

Ohana CleanUp - Wish I could show you before. Great job. - Carpet Cleaning Near Me

Easy to make an appointment and super happy with the service. They got all the hard to vacuum per hair! read more

Ohana CleanUp - Carpet Cleaning Near Me

Marcelo responding promptly and did the job requested and professionally. He will be my go to carpet cleaner in the future.

Marcello is the best carpet cleaner I have ever used. I have used him for moving out of my old house, moving in to my new house, and for cleaning up when my dog got sick. He is professional, super friendly and does a great job. My carpets always look brand new when he is finished. I highly recommend his services, and will probably never use anyone else! read more

Marcelo was EARLY and got the job done quick. On top of that he was very quick to respond to my quote request. Fast, professional and courteous. If you need anything steam cleaned call Marcelo! read more

Marcelo was very accessible and squeezed our appointment on a short notice. Highly recommend!

Whenever I have a concern with dirty carpets or tenants preparing to move out, Marcelo is always the first person I call! He's the BEST!!! I also find so much comfort in knowing that he will be there to do the job himself since he's personable and takes great pride in his work. read more

Marcelo did a great job on my carpet. Two dogs and a cat no problem. On time, friendly and fast. Will use Marcelo again!

Booked them a week in advance for a move-out carpet cleaning for a 400 sq. ft. apartment. Not only did Marcelo and his assistant arrive on the dot, but they did an amazing job cleaning our place! Because our place wasn't extremely dirty (they only found 1 major stain, which came out easily for them), they were able to do it in half an hour! I am so happy I found them, because not only did they do the job well, but they provided friendly and efficient customer service. Please support small businesses like this one! read more

I needed the carpets cleaned. Marcelo was fast to respond, fast to setup an appointment, arrived early and did an exceptional job at a good price too. All with great customer service. Highly recommend. read more

I hired Ohana Clean-up. Marcel came early after calling if it was ok. He did a professional job on my carpet. Would definitely hire him again. Mahalo! read more

My dog has chosen my brand new carpet to claim as hers. Marcelo was able to clean and deodorize, making it fresh once again. He was very punctual, professional, and easy to work with. I will recommend him to anyone that appreciates small businesses. Thanks, Marcelo! read more

Marcelo did my move out carpet cleaning. He was super friendly, professional, efficient and removed the stains out of the carpet. Excellent service!! read more

I understand why this company has a 5-star rating. Marcelo is efficient in his interest in the project, clarifies any questions, and was able to schedule cleaning our cloth-covered sofa in just a few days. He wore a mask, quickly got to and completed the work. In four hours, the sofa was dry and visually cleaner! read more

Marcelo has done pressure washing for me multiple times. He does a great job and is very professional.

No problems with setting up the appointment and follow through. They will not move furniture so I had the tenants move some of the furniture they had and the company cleaned the carpet around the furniture as best as they could. It took an hour plus, had to dry for several hours, but apparently, the carpet is dried well by the next day. Tenants were happy with the results. read more

Just called for a quote for 2 bedrooms 200$, that is crazy expensive. If you want a reasonable price go with somewhere else. I was able to find multiple places 100$ cheaper. Also who ever answers the phone, you could bearly hear what they are saying. This is 35 min later this Guy called me back to confront me about leaving a review and and I quote "be honest, and be a man" I didn't like that all that much. Not sure why this guy wanted indirectly threaten or intimidate me. To the gentlemen who called me I appreciate the call, but not so much of what you said during the call. I wish you luck and good business but I was just using my right by leaving a review to inform possible customers. P.S. I was being honest your services are more expensive then most, and I am "being a man" whatever that is suppost to mean, by posting an honest review. read more

Needed a quick carpet cleanup before moving out of my small apartment. I didn't catch the cleaner's name, but he came on time and did a quick job! He was super nice and the process was easy. I have about a 200sqft room for $100(painful for a college kid). It's a bit more expensive at the other places I called up so this option was on the "cheaper" side. Would recommend for other cleanings! read more

Great service & great job! Things we love: Easy scheduling - he (Marcelo, I assume) was easy to get in touch with. He was fast checking his calendar and organized (he called to reconfirm when my husband was supposed to tell him whether we could keep our scheduled time). The guy (forgot his name!) who came to clean our place called when he was leaving was very courteous and a family man. I was with my baby and he mentioned that the noise might be loud for baby. So, I just left and he called when he was done. Our carpets didn't look bad to begin with, but we needed it cleaned as part of our rental agreement. Ohana did a great job! The carpet felt soft after it dried and smelled super good like lavender! Their price was competitive and very fair. read more

I had a move out and called Marcello. He was very fair and gave a good price. He arrived right on time and did a great job. The carpet looked new and smelled great! He is very honest and easy to work with. I would highly recommend Marcello and Ohana Clean Up for any job, big or small. I RECOMMEND MARCELLO!! read more