I was scheduled for a colonoscopy, and came here for the procedure. I have been here before and…read morethey treated me well. Very professional and outstanding services. I came in early, one hour before, and was prep. Dr. Joseph Manlolo, came in and went over the procedure and if I had any questions. Then, the anesthesiologist came introduced herself and I relayed the last experience I had. Again very professional. I went in , fell asleep and woke up in the recovery room. Still groggy, I got dressed and was told to wait in the lobby. I was offered a Hawaiian juice can, and waited for my ride. I also got the results. If you're scheduled for a colonoscopy or endoscopy, have your doctor refer you to this place. High recommended.

I had my endoscopy yesterday first thing in the morning, and all I can say is that they exceeded my…read moreexpectations! I usually get poked a few times because my veins are small, but they made the entire process very comfortable. The anesthesiologist was incredibly kind and accommodated my request so I didn't have to be poked multiple times. She reassured me by saying I wasn't a hard stick--which really helped ease my nerves (even though I usually am!). I also truly appreciate the nurse who prepped me for the procedure; I genuinely felt the care and compassion. And of course, thank you to Dr. Obana for taking such great care of me throughout the procedure. From beginning to finish, they made me feel safe and well cared for. I highly recommend this place if you're looking for true, genuine care.

DrMorisaki and his staff, especially Liz, are so easy to talk to and they explain everything so…read morethoroughly! Not in a way that's so difficult to understand, but in laymen's term! Dr Morisaki is very patient, detailed, knowledgeable, and caring! I had two procedures done by him and both were fast and excellent

Dr Morisaki - Kuakini office - takes time to thoroughly understand your situation and go over all…read moreyour medical history and recent symptoms to arrive at possible action plans. Staff - Claire and Liz are old time nice ladies. They actually answer the phones! One drawback is they use fax or originals for every document, so don't try to email PDFs, photos, or links to your medical history. The Kuakini Ewa Office Tower has lots of parking and is only $3.00 a visit.

Dr Tracy Hata and her staff are amazing. They are and have always given top quality care. Beside…read moremanners are excellent and overall care has always been spot on. She helps and suggests great overall care and how to keep yourself with top self care. Thank you all and most grateful for Tracy Hata being my PCP.

Dr Tracie Hata is nothing but the BEST! I love my doctor! Very friendly, humorous, patient, great…read morelistener, & very kind. I love how her eyes smiles as well - shows great sincerity. She always takes care of me regardless of what my concerns are. Her staffs are great too. Dr. Hata and her medical Staff community greatly. They follow up right away either through a phone call or my chart.

I was referred to Dr. Miyamoto after being ghosted by another gastro who never followed up with me…read moreto schedule an appointment, and honestly, I am SO glad that that happened because what a God-send Dr. Miyamoto is. She is so friendly, warm, kind... amazing bedside manner. In fact her whole team is incredible. It's weird to say that this is one doctor I don't mind visiting. It was truly the first time I felt really heard with all these issues that had been ailing me for the last few years. She give options, listens, explains in a way that makes me feel empowered to be my own health advocate. She is truly a gift to the medical field.

I know no one wants to have a colonoscopy, but you have to; and, I will say - I LOVE Dr. Miyamoto!…read more I had early symptoms at 39; and, my OB/GYN referred me to another gastro. He was the WORST!! I told my OB/GYN to NEVER refer anyone to this doctor and gave her a laundry list of reasons why. Although I was supposed to return within 5 years (due to the number of polyps) I refused to go back. I didn't go for another 12 years, until my PCP really got on me. LOL! She referred me to Dr. Miyamoto and she is AWESOME!!! So competent, friendly, compassionate, and genuinely cares about you. She works with an awesome staff as well. My "operating room" was full of caring and kind people. I didn't hesitate to schedule my next appointment with Dr. Miyamoto when it was time to go again. I have referred several of my friends to her as well. I'm so thankful I have her!

Staff is horrible. Tried to make an appointment and the staff said I needed to have my PCP provide…read morea referral. I informed them that I do not have a PCP since UHA does not need a PCP referral and that I can directly schedule with the provider. She was adamant about having a PCP which again what does one do if I don't have a PCP and I am 45 just needing a screening. OMG at least the other office I just called also asked for a PCP referral and when asked I said to just do a screening cause of my age. OMG. Are we in the 1990's for medical care? Interesting if you search the HGSAIEA it is the same site, location, etc as Robert Wong.

If you want a good doctor for a colonoscopy or an endoscopy, I highly recommend Dr. Wong. He is…read morevery, very good and FAST. My procedure took abut 45 minutes and he was able to find polyps and remove them. The staff at Pacific Endoscopy are very, very nice as well. To maintain your privacy, you are assigned a number, so they call your number instead of your name when the nurses are ready to prep you. Although I could only see his eyes, in my drug-hazed state, Dr. Wong reminded me of my husband at the same age. That was strangely comforting to me. Dr. Wong and Pacific Endoscopy were very good about giving me instructions, such as the day-before prep (not fun), and what to do on the day of your procedure. They provided me with a Medi-Van service number that I could call, since I wasn't able to drive home after the procedures. They are very thorough in telling patients what to do and expect with these procedures.

Dr. Traci Murakami MD, GI, is  refreshing, kind, empathetic, having a plethora of knowledge and…read moreoptions and addresses issues holistically, offering new ideas. Having  my 3rd colonoscopy/endoscopy was a surreal experience, with Dr. Murakami, being surrounded by an entire female professional team....even the anesthesiologist was a female MD.  I could have never envisioned this level of success for women when I started out in the F-16 Fighter management's male dominated corporate industry, and so pleased to see the medical community is budding with such caring, loving and CAPABLE professionals.  Dr. Murakami is a true Island Treasure.   Moreover, she referred us to a supportive specialist that we didn't even know the island held.

Friendly professional environment/practice. I appreciate Dr. Murakami's level of personal…read moreattention, listening and empathy. Thank you for being my doctor and helping me through this situation.

Very friendly staff, Dr. Kyler J. Masonheimer my new Dr. I met for the first time was super nice…read moreand he made it easy for me to understand of explaining things to me. He listen to my concerns and everything went well with my visit. They were also concern with my blood pressure and decided to recheck it before I left to go.

Don't go here the staff here are extremely rude and unprofessional. This includes the Pearl City…read morelocation. where colonoscopy is performed. The office manager is so obnoxious, and ridiculously rude. She'll text patients during work hours with extremely concerning , and disturbing comments to paid patients. Evidently, this clinic allows this type of disturbing behavior because I've been going here for a while. In addition, the Pearl City location is just as worst. When I filed a complaint about the office manager over the phone to their clinic, the office personnel there told me to shut up or else she's not helping me. Excuse me! How obnoxiously rude and unprofessional at the least. They run this clinic like the circus with clowns working there. I would give them a negative 0 rating but that would be to kind. Save your precious time and money because this clinic will never make changes on how they operate. Go somewhere else that deserves your business. They're so many good doctors out there that will treat you bette and offer better service.

This was the worst doctors appointment I've ever had at nearly 50 years of age. From the moment I…read morecalled the office until I left, I was argued with. From the office staff to the damn doctor, literally all of them argued about where my last procedures were done to why I was there. And when they finally realized I was right, no apologizes.

#thankfulthursday…read more Healthcare workers deserve more recognition. Sometimes, things happen and they have to stay calm and professional while keeping their sense of humor and getting the job done... I appreciate Dr. Morisaki and his staff because they are a great team. Everyone was cheerful and informative! They made sure that I understood what was going to happen and how to prepare for the procedure. Dr. Morisaki even called me a few days after the procedure to follow up with me! Dr. Morisaki has two offices: one at Kuakini Physicians Tower in Honolulu and one in Aiea. I chose Kuakini. It has validated covered parking and a safe, locked restroom down the hallway. My friend, Paul C., taught me to bring some treats for the office staff. After I "recovered", I was able to get a box of baked manapua, bring it to the Kuakini Medical Center, and call the office so someone could meet me at the Ground Level, and wrap each manapua individually in a bags (COVID protocol). She brought some gloves so we were able to keep the manapua "clean". Haha! The look of gratitude on her face was priceless. It was as if no other patient remembered them and their hard work. I told her that I couldn't do her job... And it's true! I asked her to give some treats to the Recovery Room staff also. The office staff were great and the Recovery Room nurses were fabulous because they fed me after I woke up from anesthesia. They asked me if I wanted apple juice or graham crackers. I answered, "Both, please!" They asked me if I wanted more... I answered, "Yes, please!" Gosh ..those were the best graham crackers ever... So yummy, light and crisp! I sure enjoyed eating them! LOL! Thank you to Dr. Morisaki and his staff for taking good care of me! Remember your healthcare worker today!

Thank you for the great work that everyone does here. Dr. Panetta, nurse House and everyone else…read morethat cares for us seniors who are worried about our health. Questions are answered with medical advise.

I'm late in my review because I wanted to distance from my poor experience. Dr Panetta was kind and…read moreprofessional in my pre mtg and my colonoscopy went without any problems. The reporting was the problem. I was sent home with a couple of picture of my colon with no professional explanation at what I was seeing. No follow up appointment was scheduled. I called several times seeking results, cancer- no cancer, what? After waiting 6 weeks I got a form letter telling me to "recall" information I was never informed about. It was my idea to look online to Castles online patient records to find out my results. I contacted Castle Hospitals ombudsman to give recommendations for Dr to improve communication when testing for cancer.

filthy office, a dog was running around in the office and in and out of the rooms, my room ,I swear…read morewas a closet originally, no sink for the staff to wash hands? no sanitizer at all anywhere, crowded waiting area waited over 1.5 hrs and still was not seen , the medical supposed to be steril tools wer opened already and packaging looked reused, Walked out and would not recommend to anyone.

Dr. Jao was very kind! The same could not be said about the receptionist office. They were…read moreextremely unkind and uneducated and when asked about something they were uncertain of, they immediately told me that I didn't know what I was talking about. I was told by my insurance company to ask Dr. Jao to send a precertification form so that the pathology costs could be provided, so I asked the receptionist and they essentially yelled at me that no such thing existed. "They (Insurance company) don't know what they're talking about. There's no such thing as a Pre[incoherent]".