Review for Premier Allergy & Asthma (Delaware, OH Office)…read more I began allergy shots for cat and pollen allergies at Premier Allergy's Delaware, OH office in August 2024. In spring 2025, a new policy mandated a 20-minute post-shot wait time, which wasn't part of my initial agreement and would have deterred me from starting this costly, elective treatment. When I voiced concerns, staff directed me to email a provided address to dispute the policy, but I received no response. A nurse suggested there were likely no consequences for leaving early, so I did so for four visits without any warning or communication from staff. On July 23, 2025, I was suddenly informed (without prior notice) that if I left early that day, I'd need to find a new provider. Due to a work commitment, I couldn't stay and was sent a transfer of care form. I scheduled with Ohio ENT for August 1, and they sent the request to transfer to Premier that day. I called weekly to see if my vials had been transferred and had no success. Despite multiple follow-ups, on August 19, Premier Allergy called to inform me that my vials had expired and were contacting my insurance to get the cost for refill. As of august 23 I've heard absolutely nothing further delaying my treatment to now a month. The lack of communication, abrupt policy enforcement, and failure to promptly address the transfer of care despite follow-ups reflect incredibly poor customer service. I strongly suggest NOT using Premier Allergy & Asthma and recommend choosing Ohio ENT or another allergist instead.

I wish all doctors' offices were as good as this practice…read more My son has a dust mite allergy. We did not get him diagnosed until he was almost 8 years old. Where are dust mites? EVERYWHERE!! Super challenging. He recommended about 2 years of weekly shots. Having to go once a week and stay for at least a half hour is a tough. This office makes it as easy as it possibly could be considering all factors. The hours are pretty convenient. I have even had them take me when I am a few minutes late or came at the wrong time by accident. I always feel like they listen to all their patients and in this case, their parents would definitely recommend this practice!

Their Covid protocols have made things run so much more smoothly! There is no longer a significant…read morewait before an appointment, and the office is less crowded now that people wait in their cars for the 25-minute reaction period.

It's been 8 months into my treatment; my allergies no longer bother me! After my initial allergy…read moretesting, I found out I was pretty much allergic to almost everything. But the whole process of getting allergy shots several times per week has been worth it. The nurses and staff are very nice, and always efficient with getting me in and out of the clinic for my regular round of shots.

My daughter has been getting allergy shots at this location for the past month and a half. I come…read morewith her each time and have noticed that the waiting area is extremely overcrowded. They have patients literally waiting in the hall outside the office. The facility is simply not large enough to accommodate the number of patients they see. I highly recommend that you try a different facility or be sure to bring a mask with you so you don't pick up a virus from the sardine can they call a waiting area.

I did a three year allergy regimen that went from twice a week shots to monthly shots. I did get…read moresome relief but still suffer from glaze in eyes and sneezing. Office professionalism and medical practice is very poor. I was given my first shot before a complete health background was performed - I have a heart condition !!! I recentLu was told I couldn't get a shot because my vials were four months past expiration. However I had been given shots from those same vials the last three months. I'd try somewhere else.

I've been going here for years. My doctor is easy to talk to and listens to any issues I am having…read more I've also gotten allergy shots here for a couple years and they have been so effective that I have had to reteach myself how to breathe and I almost never need to take medication anymore. Definitely recommend

Company has charged me $1500 for services that I never received. Claimed I approved these services…read morebut has yet to provide written documentation to prove this. When asked for written documentation they wrote a note at the bottom of the bill stating *vials were prepared for you per your approval. I clearly stated my written approval which they have failed to provide. Have only been to this location once so far I have been charge on three different occasions.

Subject: Feedback Regarding Appointment Experience on 9/19/25 (Marysville, OH location)…read more We are writing to share our disappointment with the service and treatment we experienced today, 9/19/25. Our appointment was scheduled on 8/21/25 by Angel for 10:15 am with Dr. Dang. We arrived on time, but the experience was not handled professionally. Upon arrival, we were greeted in a dismissive manner by the receptionist, Hailly. After waiting 15 minutes, Wendi asked if we had an appointment, explaining that none was showing in the schedule. Hailly was asked to look into the issue but stated her computer was not working properly. Ten minutes later, she abruptly told us we had canceled the appointment, which was untrue. When the situation became tense, Wendi intervened, directed Hailly to enter our information, and ensured we were able to see Dr. Dang as originally planned. While we appreciate Wendi's professionalism and the excellent care we received from Dr. Dang, the way Hailly handled the situation left us extremely dissatisfied. Because of this experience, we would be hesitant to return; however, the positive interactions with Wendi and Dr. Dang may encourage us to reconsider in the future.

Not open until 7. Nurse was rude about it and had doors locked at 6:45 even though the website and…read moredoor both said open until 7. The reason was that they have to "wait with a patient for 25 minutes after their shot" even though no nurse has ever waited with me after a shot for the year I have been getting them. Hard to get here after work and get a shot when they close so early. Would be great if they could cater their hours to people with jobs and families.

I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

My experience with Francie from Leaves Of Life was not a good one. I spent over $700 to get testing…read moredone when I first got there, I had numerous questions about my test that I emailed Francie, over the year that I was there I probably emailed her over a handful of times, not once did she respond to any of my questions in regards to bloodwork follow up appointments etc. I eventually had to call the office and ask... Does Francie get these emails? The office staff seemed too brushed me aside and say she'll get back to you when she can she's on vacation ( this was the second time I was told this in a matter of five months) she responded...never... She never once responded to an email in regards to questions and even over text message I had to remind her to please look at my bloodwork and give me feedback, I had to constantly hound her to respond. If I did this in my work I would be fired and I would have zero clients. Being a Health practitioner and handling peoples health and especially people with health anxiety and not at all responding to an email or even tests , in other words not doing your job, why is this tolerated at Leaves Of Life? Francie herself is a kind person but when I go there all she does is hook me up to the biofeedback machine and Leaves for a hour , when I ask her about different issues that I'm going through, with my health, she has not given me any protocols, nothing to really help with anything that came back from the $700 worth of test that I did, If I show her bloodwork from my primary care she doesn't even know what the tests mean admittedly and doesn't seem to want to take the time to respond to all my health concerns . I still have the same issues, I did not get any better from spending a year with Francie, I did not feel heard or seen given The fact that zero emails were responded to, when I told her some sad news in regards to my life and why I would not be coming back to Leaves Of Life to see her moving forward, once again I was met with a very loud and disrespectful silence. She could not even bother to thank me for being her patient and the experience we had that was not good even though I thanked her. Leaves Of Life why do you keep somebody like this around there's a very huge disrespect and lack of empathy for clients here. If Francie can't even communicate with her patients why is she even working here? Even the phlebotomist said "oh yes she's known to not respond to emails " why is this accepted in any place of work especially healthcare? Seems like people there care more about themselves than their actual clients, even the front desk did not apologize for all of the missed emails from Francie. I would not recommend Leaves Of Life and certainly not Francie to anybody if they care about their health and being respected by a Health practitioner they're paying very good money to See!

I have been a patient of Patty Shipley for MANY years. From the start I learned how to listen to…read moremy body and nurture it with herbal remedies. She has taught me so much about toxins in our food and environment. I am forever in debt to her teachings and help healing. I am no longer a slave to my allergies and brain fog. Thank you, Leaves of Life!

I had Dr. Chen give me acupuncture about 5 years ago and it helped me so much. I am now looking to…read moremake another appointment for more relief. I had my surgery on my neck and his acupuncture helped me tremendously.

Have been a patient of Dr Chens for the past 19 years. For many of those years, they were for…read moreweekly acupuncture appts but also for general medical purposes. He is a very kind, compassionate, and intelligent man. My entire family sees him and has become an integral part of our lives.