I went in for oil change. They changed filter in glove box and another that I don't know name of as…read morewell as oil. The next day as. I was driving home to Long Beach CA, I opened glove box and realized it was hanging half off and it fell off completely after I tried to close it. They didn't tell me they broke it and I couldn't go back obviously. I am so pissed. The glove box is in the trunk now. DO NOT use JIFFY LUBE.

The service use to be good at this location. Lately it has gotten worse and worse. The employees…read moreLIE about services that are not really needed, just to have you pay more,this happens alot. If you are looking to get a oil change or auto repair, theirs other places to go. Read their negative reviews before you decide to go here. Money is tight, you want a honest mechanic with good service.

Earl was super responsive and had competitive pricing for replacing my brake pads and rotors. He…read morealso diagnosed a second issue which was able to be taken care of at the same time. Highly recommend!

really helped out my dead car battery nearby as a good samaritan let us borrow jumper cables…read moreinitially then came over later when that wasn't working. I got my car battery replaced quickly without any pressure to do so. thank you :) and great energy

Kind and honest people. I never hesitate to bring my car in, or refer others to go. I see some…read morereviews from others who've had some mistakes or faulty issues, but thankfully I haven't had any of that. I'm a happy customer for many years and will continue to go. I just recently had them replace a few worn ball joints on my suspension. Easy to make appointments and they're very reliable.

Be careful about going to this place. I called four tire repair shops for pricing of replacement…read moretire pressure monitor and the price ranged from $80 to &$120 dollars. When I called Joe's because of their review, they quieted me $385 a tire!! When I mentioned my other quotes were $100 be said I'm getting a deal. Beware and be careful bringing your business to this place. Can't believe there are places like this place to rip off customers!!

RIP pro lube Sad to…read moresee this place is permanently closed I have been taking my car here since 2010

You sit in your car and they change your oil. 5 minutes later, they charge you $50 and you drive…read moreaway. Can't get better than that tbh.

Love these Guys and their " Old Fashioned INTEGRITY " !!!…read more My Accord Battery is only 14 - 18 months old. However it died unexpectedly @ a ' ' Refueling Stop ' in Berkeley @ the GAS STATION on Shattuck @ Ashby. Luckily they have a Mechanic Shop in there, and the fellow in there obliged me with a " Jump Start ". Mysterious why it had died suddenly then was ' back up ' Performing Beautifully !!!! Despite which I needed a Battery & Alternator Check to Satisfy Myself Fully that All is Well. Called Mr. Hamza @ Yen's Auto to explain the situation. He suggested I bring it in ASAP for a " Charging System Check " - which I did the same day about 4 weeks ago. Him and his Assistant Mr. AFSAND , who I'd dealt with previously , had me pop the hood to connect their Meter Etc giving my Charging System ' A CLEAN BILL Of Health. Nice to have " Honest Mechanics in the Vicinity " !!!!!!

Stopped by to check on some noise from my serpentine belt on my daughter''s 2016 Corolla that I…read moreinstalled myself and with assistance from the owner and his recommendation I was able to quickly correctted it by myself. However I recommend this place , might not be in the best neighborhood, but the owner seems to be very nice and honest.

I've generally had good experiences at this Big O with one annoying exception I'll outline below…read more I got new tires not that long ago and had an oil change while I was at it. My car is a bit of a pain in the ass to change the oil on so I can't actually go to like jiffy lube or oil changers or any place like that. I need a tech that's at least one step up from that level. Don't need to be a full-on Master mechanic or anything but it's not as simple as a regular old Honda or Toyota or whatever. You actually have to take some parts off of the car to get to the filter. Annoying, I know. It's why I don't do the changes myself. It legit takes at least 30 to 45 minutes of actual wrench time. Anyway, at some point after I got my tires replaced I noticed a slow leak in one of them. Checked the tire, no nails or screws or anything in it. I was due for an oil change anyway so I'll go back to Big O for that and have them check the tire while they're at it. Now, I know it's leaking because I've had to put air in it several times. When I pick up my car I asked him if they were able to fix the leak he says looks at the notes the tech left and says they took the wheel off and dunked it and couldn't find any leak. I was annoyed but also in a hurry so I just took my car in went. I stopped back on two other different occasions to have them fix that leak and they could never confirm that it was leaking . They didn't have any suggestions for me or anything. I ended up getting a valve core tool and replacing the valve core which slowed down the leak but didn't solve it. While I was doing that I noticed that it appeared to be leaking worse when I touched the valve stem, like I could hear the air hissing out, so I went and had that replaced (somewhere else). Now the tire is fine and I'm annoyed with Big O. A tire shop should have been able to diagnose that even if it wasn't bubbling when it was underwater. It's simply should have been the next thing that they checked. I wish I had thought to do so but I'm not a tire tech or anything. Still rounding up to three stars because generally speaking I've been happy with the service that I've received there and the guy's behind the counter are always nice and usually helpful.

I had a terrible experience here, and it wasn't the first with the chain…read more I brought my car in for a full synthetic oil change that was supposed to include a tire rotation and inspection. Because I've had sketchy experiences with them before, I marked one of my tires beforehand so I'd know for sure whether they actually rotated them. They told me it would take about two hours and that they would call me when it was done. After 2 1/2 hours, I called and asked for a progress report. The employee said, "Oh, it's done. I just haven't gotten to call you yet." A little annoying, but ultimately not the end of the world. I understand places get busy. When I arrived, though, I checked for the marked tire before going inside, and sure enough, it was still in the exact same spot. One of my previous sketchy experiences with this company was when they told me they couldn't safely rotate my tires because the wear pattern would make it unsafe. The tires were not very old, and I had never heard of that before, so I took my car to a different shop and they rotated them without any issue or question of safety. I went inside and said something along the lines of, "Let me guess -- you guys decided you couldn't rotate the tires because I need new ones?" The employee said, "No, he rotated them." "Actually, he didn't. I marked the tire, and they were definitely not rotated." "Well, there's no note about the tires, so I'm not sure why they didn't do it." Then he kind of just paused like maybe I'd let it go. I didn't. I instead just stood there waiting for him to give anything resembling an appropriate response. Eventually, with total apathy and annoyance in his voice and demeanor, he went to look at the car and then gave me some similar reason as last time about why they "probably didn't rotate them due to the wear pattern and safety." Then I asked about the inspection, and specifically the air filter, which I knew needed to be replaced. I expected them to catch it and offer it as an additional paid service. Instead, he told me, "Nope. Everything looked good. No notes." At that point, I started getting heated and raised my voice slightly: "There's no way that can be true." Then the manager came over, heard the situation, and casually said something like, "The mechanic probably just didn't do the inspection." Again, no apology or real acknowledgment that this was a problem. Instead, he just said, "We'll do it within the hour." So now I'm being told to wait another hour so they can actually do the job they were supposed to do an hour ago at that point. I asked the manager to inspect the tires first and make sure they were actually going to be willing to rotate them. He just said, "Oh, we'll rotate them," and did not look at them at all. This leaves two possibilities: Either the original explanation was nonsense and this proves they are running a scam, or they were now willing to do something they supposedly thought was unsafe. After waiting again, they finally rotated the tires. I checked the marking and it was gone, so at least that part finally got done. Then I asked again about the air filter, and was once again told it was fine. I said, "The filter behind the glove compartment?" "Yep. The inspection showed no problems." I said there was no way that was true and asked whether they had actually looked at the car at all. The employee responded with, "Well, if you don't trust us..." and then said something like, "Why don't you go look at it and tell me whether it's dirty then?" I'm not a mechanic, but I was so frustrated that I looked up how to check it on YouTube, pulled it out myself, and it was filthy -- covered in literal leaves and debris. I brought it back inside and asked, "Does this look clean to you?" Instead of apologizing, I got attitude and eye-rolling. The closest thing I got to accountability from management was, "I'll talk to my guys later." That's it. At this point, I genuinely don't know what services were or weren't actually performed on my car. I paid for a full synthetic oil change, tire rotation, and inspection, and had to personally catch the fact that at least two of those things apparently weren't done. I wish I knew how to tell whether the correct oil was used, because I wouldn't put it past them to swap it out for something cheaper. I normally try to give businesses grace, but this experience crossed the line from disorganized into actively dishonest and rude. Don't go here. But if you do -- mark your tires.

I acquired a 2006 ford Focus with several problems: the air conditioner did not work. Oceanworks…read morerepaired that, plus the check engine lite said that the thermostat had failed - they replaced that plus the water pump (leaking). The job was done on time and everything seems to have been done properly. They had a rental car available and because they needed me to leave the car over a weekend , they did not charge me for the weekend days. I thought the price was acceptable considering all the issues they had to address.

I've been here multiple times now, and I felt quite comfortable with the service received…read more I will probably come back.

A wonderful service - quality car repair, nice people and always there ready to help. Love this car…read morerepair service and the resident chickens!

I can't say enough great things about Holland Service on San Pablo Ave -- and especially Chris…read more My beloved Lexus had a major electronic system failure -- no heat, no A/C, no reverse camera, and a completely malfunctioning screen. Chris received a $17,000 estimate from the dealer to replace the entire system, which was pretty shocking. Instead of stopping there, he went above and beyond to find a specialized vendor who could repair the system, saving me an enormous amount of money. He also handled all the coordination with the vendor and oversaw getting everything reinstalled and working properly, which made the whole process seamless on my end. Throughout it all, Chris kept me informed every step of the way. His communication and follow-through were excellent, and I always felt taken care of. This came after a disappointing experience with my previous mechanic of six years, who offered no real solutions and treated me poorly despite my loyalty. Needless to say, my loyalty has now shifted. If you're looking for someone honest, resourceful, and truly willing to go the extra mile, Chris and Holland Service are the real deal. I highly recommend!